I am giving this company 1 star, only because the cabinets look amazing. Truly they do great work. What they do need to work on is their communication, professionalism when speaking with their clients, and their respect towards their clients.
My roommate is the one that owns the house, so she is said client. I am glad I walked in when I did because the husband that owns the company was arguing with my roommate about payment. They needed payment at the completion of the job. They never told my roommate that, and IT WASNT WRITTEN IN THE CONTRACT! So needless to say the wife who also owns the company got on the phone and was yelling at my roommate about the payment. No one was listening to my roommate when she was trying to explain how her mortgage company works. They were just plain RUDE! I was appalled at how they were speaking to her. The husband then says "why don't you call daddy to come and pay the bill" WTF? Who says that to a client?! They weren't even able to work with her. Luckily my roommate has a father who was able to come by and help with the situation, move some money around. and make the payment. They tried to pay by credit card..guess what they don't take credit card!!! Does it say that on the contract anywhere? NO!
I was very disappointed in their reaction and how they talk down to their clients, saying something was in the contract, when clearly it wasn't. I was looking at the contract the whole time. I would NOT recommend this company based on their customer service, it's just not worth it. read more