Better known as Glencot House this is a quirky, fascinating and unique hotel in a wonderful picturesque location.
The building is Jacobean in style and was completed in 1887 for a local paper mill owner. It was bought in 2006 by Martin Miller, the founder of Miller's antiques guides, and hosts an incredibly quirky and fascinating collection of antiques and curiosities.
The grounds are equally fascinating with a small river, two bridges, a waterfall, statues, mirrors and numerous hidey-holes. In the evening there are lots of candles and other spot-lighting which all add to the effect.
I was attending a wedding, so the food was all pre-ordered and cooked in bulk, so probably not the best way to sample the quality that I would hope would normally be available. The function food was only fairly good: a seafood cocktail looked fine, but needed a good squeeze of lemon to liven it up. The main of beef was extremely fatty, and the vegetables seem to have been sat around for way too long and had dried up. The pudding too was disappointing: the tarte tatin was overcooked and tasted bitter.
The standard cooked breakfast was much better, well prepared and tasty, and on the second day I tried scrambled eggs with salmon and this too was good.
The standard rate for the rooms is £165-265 depending on view and number of posts the bed has. Ours was at the bottom end of the price range and was quite nice, but was on the top floor and the plumbing to the shower really wasn't up to it. There was even a printed note on the wash stand explaining that you need to fiddle with the controls to get it to work, but the only shower you could have in our room was a scalding hot dribble. I visited several other rooms on the lower floors and these were generally to a high standard.
Overall this is looking like a good place to stay, with some minor cautions about the food, but there is something I haven't yet mentioned, and that is the service. The service was friendly, but almost universally poor.
The service during the meal took forever. A sign in the room says to ring reception for milk so you can make a hot drink. After 20 minutes we gave up and instead went downstairs for a drink - the milk never arrived. At breakfast a table for two had only one knife, one glass, one serviette, no spoons and no butter. On the help yourself buffet there were no croissants, pain au chocolate, cheese, ham or bread.
As people left their tables having eaten breakfast tables were left un-cleared until people were standing around in the restaurant waiting for somewhere to sit.
If the service was top-notch, this would be a five star venue with loads of Wow Factor, as it is I reluctantly can only give it the rating I have, a real shame. read more