As a local, stopping at Miller's for ice cream whether fishing was good or not-so-good has been a tradition for years. The ice cream was as yummy as ever when 5 of us stopped by on June 24 but the dark haired woman who served us needs a refresher course in customer service. Her attitude left a bad taste in my mouth despite the Moose Tracks that were walking down my throat at the same time. The other woman had just taken the order of one of our group when dark haired said, "Who's next in line?" I stepped forward and said, "I am, but we're all together--except for the last guy in line." Dark haired looked at me for a moment so I asked, "Don't you usually work two people on the same order?" She said, "No." I said, "Well, if it doesn't mess things up too much, I'll have one scoop of Moose Tracks in a waffle cone." She looked down the counter at the other woman and said to her, "Are you keeping track of what I add to your order?" and proceeded to serve me. I said "thanks" and went outside. A few minutes later, the rest of my group came outside and one said, "Man, she really bitched about you, so I didn't leave a tip." 5 ice cream cones--the two of them forgot what I had AND that one of us had a sugar cone instead of a waffle cone. "See why we don't both work on one order?" she had grumbled to my friend. "Things get mixed up. But your buddy just couldn't wait...", she added sarcastically. Talk about passive-aggressive. One, I wasn't in that much of a hurry, just trying to help move things along at the counter. Two, she went ahead and served me anyway, even though doing so was "against store policy". Three, she blamed the customer--me--for screwing up an order of 5 cones. I know the ice cream will still be tasty the next time--I hope dark haired lady is more customer service tasty... or I'll have to lower my ice cream expectations and lick elsewhere... read more