I have been seeing Doctor Narahara for years. He is a great optometist!! More over, he is a great…read moreperson. He always takes the time to ask how I'm doing. His memory is incredible. He remembers so many details about my life that we had talked about in the past. With as many patients he must see that is so cool! I love Dr. Narahara!!

I had an appointment booked since December under the understanding that my insurance was accepted…read more I was never informed of any changes until the week of my appointment, when I was told my insurance was no longer accepted. This was frustrating and a waste of time, as I could have found another provider months ago. Better communication with patients regarding insurance changes would be greatly appreciated.

I had ask about color for my lens said that they had yellow and green I can choose from instead of…read morethe normal black or gray I also ordered additional items such as non scratch and certain type of frames very little selection of frames had to settle I suck it up, went to get my glasses and they were nothing that I ordered, told the girl got additude said the guy was just filling in, so everything that was offered like it did not exist, ask for refund for $91 back only out of $300. Plus, it was the bad attitude that got me. Went somewhere else, and got exactly what I wanted, very pleasant on Hillsdale.

great place nice people…read moredoctors are well informed and share the info with the patients never disappointed

Dr Steven's office is the most clean, modern, and comfortable optometrist office I've ever been…read moreto... CASSIE is the most helpful desk lady. When I first came in, Cassie immediately complimented my sister and I, she was so expressive and SWEETTTT. She is super understanding, sweet, charismatic, and also awesome on the phone as well. The wait is never long plus they provide magazines, water, and even children toys to keep your little ones preoccupied. Ashley, Eileen & Juanita are also awesome ladies, they're very relaxed, humble, and there if you ever need help. ANTHONY is also super helpful when it comes to finding the perfect lens for your eyes!! Also super helpful during your transactions! Rafael, the intern I believe, was also super sweet! He was very calm, clean, and super cool. Shout out to you with the sweet fit and thanks for the follow on insta!!! haha Dr. Mathur was an amazing doctor!!! She examined my eyes very nicely and made me feel comfortable! She is super sweet & knows EXACTLY what she is doing. I just love this atmosphere here.. everybody is so nice. This place is like a second home. yours truly, Rachel :)

Got my eye exam and prescriptions on Sept. 18, 2025. I preferred to use my favorite frames and all…read moreSerrins had to do was the lenses. Three weeks later when I received my glasses, they didn't fit my vision and Serrins had to re-do. Another three weeks passed and when I tried my eyeglasses, they still didn't fit my vision, in fact, the lenses got worse! Another 3 weeks went by and I finally called Serrins about my eyeglasses, to which the staff said that it was delivered to the wrong lab and that they're going to send it back to the correct lab. Frustrated, I decided to retrieve my frame back and go somewhere else where they know what they're doing! Overall, there were 2.5 months without my glasses! Unacceptable! (Granted, Serrins have some friendly staff in the office, I would NOT recommend them based on my personal experience.)

Maybe the office staff has changed since these other awful reviews because my appt was 2/2/26 and…read moreeveryone was amazing! I did the advance check-in paperwork which was super easy. Uploaded all my insurance cards and ID. By the time I got to the office, it was easy breezy and the front desk staff was super nice. Burgandy did the advance tests and was also super nice! Dr. Feil did some more tests and explained what was happening in my eyes in simple, easy to understand terms. He is very thorough! Since I'm a Medicare insurance agent, I have spoken to hundreds of clients over the years about cataract surgery and how they felt pressured to pay extra for laser and upgraded lens. We had nice convo about cataract surgery where he freely shared his thoughts about the different options. Everyone made me feel very welcomed! I felt like I had been going there for years. Was there waiting time, in between tests? Yes. But nothing out of the ordinary. I don't mind at all and even relish the quiet moments. Overall, I woud totally recommend Dr. Feil!

Office staff is very helpful. DR Feil is awesome. Great bed…read moreside matter. They take the time to explain everything. Never in any rush to get you out and the next one in. Surgery went great.

I started seeing Dr. Lee when she was in Costco and then followed to Sears. I had Lasik eye surgery…read moreand didn't go for a few years. Tried another eye doctor but was not happy and in 2020 I found Dr. Lee again. She is the best! Her staff is also so nice! She goes the extra mile to make sure your eyes are well taken care of. Her new office is just so nice as well! Highly recommended Dr. Lee. She is simply the best!

Such a professional office. She is great too. Really knows her stuff. Highly recommendedread more

I have been going to Dr. Dedonato for over twenty years now. He is very friendly and honest. His…read morestaff is great. They have affordable prices and quick service. They carry most contacts in stock and have nice glasses to choose from. My family and I will defenitley be back for years to come.

I had an exam today and I found it to be very quick and thorough…read more Dr. Garrickson was friendly and professional. I also found his office staff to be very friendly & helpful. I recommend Dr. Garrick and his staff!

Love this eye doctor!!!! Glad I was able to locate him on…read moreYelp, since his move from Visalia. Dr. Peterson is very professional and so is his staff. I recommend him to everyone I know. Now I look forward to returning to his office and friendly staff. Great eye doctor for children as well.

I appreciate the professionalism and service provided by doctor Hayashi and his staff. He took the…read moretime to endure my prescription was correct and explain the vision changes I can expect in the future.

From the moment I walked in, the entire experience was seamless. The staff was incredibly friendly,…read moreattentive, and right on time, which I really value. I never felt rushed at any point. The doctor took their time, was extremely thorough, and explained everything with a level of knowledge that made me feel confident in my care. What stood out most was how kind and present they were throughout the entire appointment. The exam itself was very comprehensive, and it's clear they truly care about doing things properly rather than rushing patients through. I've had some really terrible eye exam experiences in town at the last three facilities, and after leaving a doctor I loved in West Hollywood, I hadn't been able to find someone of that caliber locally until now. This office actually exceeds that experience, which says a lot. They also took my insurance and CareCredit, which made the whole process even easier and more accessible. I'm so happy to have found this office and finally feel like I've found my eye doctor. Highly recommend.

Dr. Stover may be the best optometrist in Porterville however it does not excuse his behavior…read more towards patients with disabilities. I set up an appointment for my deaf granddaughter. At first I was going to translate but she felt more comfortable with an ASL interpretor. When I called back and asked them to set up an interpretor "fully paid by her vision insurance " I was told that they are a small office and didn't have the man power to follow up ASL interpretor and texted me within a few minutes canceling the appointment. Small office with man power to follow up Medicare, Medicaid and private insurance but not enough to reach out to her private insurance and set up ASL interpretor at the insurance expense. Discriminating against patients with disabilities is appalling. SHAME ON DR STOVER AND HIS OFFICE STAFF.

Doctor Stover is the best eye doctor in our area and he has been a great asset to the community…read morewith his real concern for the betterment of Porterville.