The employee were extremely knowledgeable and helpful. They have 2 locations which makes it very…read moreconvenient to leave your skis overnight. I rented demos and they were happy to switch them out if I wanted or to accommodate snow conditions. Tom was very personable and made us feel welcome and listened to what we wanted. I will definitely use them again!

Incline Aspen is the best and Dave and Tom are amazing. Nothing like having your boots fastened for…read moreyou!!

awesome experience Ian and the staff are amazing helpful they have everything you need 1 stop and…read moreshop. best clothes and ski rentals but more than that the staff and isn't are just good people.

The staff is very pleasant and helpful will definitely return again. We enjoyed 10 days skiing in…read moreAspen which we stored our skis and boots every night with them they returned everything dry and clean for the next days skiing. They took our skis out of our hands when we walked in the door and brought us our walking shoes. even offered to help put our boots on in the morning. We had them tune our skis on arrival and again wax mid trip. A+ service $40 to tune and wax one pair of skis, great value.

Great service and selection! My husband and I both needed fly fishing gear and found great options…read moreand sale prices!

Aspen Sports found my wallet that I dropped while in the store and returned it to me with…read moreeverything intact. Infinite thanks to Allison, Steve and the staff for being such fine humans. Please go visit Aspen Sports next time you're in Aspen!

Mountainside shopping with a ten star price tag. Never in my life have I seen such an opulent…read moreassortment of skiwear. $1500 Bogner ski coats, bla dee bla. European clothing brands galore, crystal chandeliers, fancy antique type decor and dining related wares. Who buys this stuff? Their ski rental shop next door also comes with a hefty price tag - you'd probably do better a few doors away.

Amazing merchandise and the friendist people you can meet. You can't beat the service this company…read moreprovides

Owner and sales staff are spot on. Welcoming but not aggressive. Fairly priced and great…read moreselection. Highly recommended.

Unfortunately, Replay Sports no longer rents bikes. Still a great place for used equipment.read more

We had an epic 25th anniversary day thanks to this place. We walked in and the staff were really…read morehelpful in setting us up with E-bikes. They explained how to use them and gave us great directions on how to get up to Maroon Bells. It was the most amazing bike trip!!! Our first E-bike ride made us fans! Coming from MN and not being acclimated to the altitude yet, the E-bikes made this ride physically possible. Once we got there we locked them up and hiked 3 miles. Thank goodness the bike ride back was all downhill!!! Gorgeous trail, great equipment, helpful staff. Priceless.

It's got very basic selections and a reasonable discount range for past season sale. Staff could be…read morefriendlier.

Austin did an exceptional job adjusting my 2 year old boots. They were not purchased from Surefoot…read morebut he worked on them just the same. I had one toe that was really being pinched. He was able to quickly fix that so I had him do some additional tuning. They now fit perfectly! Feel like completely different boots! What a difference. I will be buying my next boots from Austin!

My son was in serious pain from his ski boot, and Surefoot fixed it fast. They reheated the liner ,…read moreshaved a pressure point and added padding, bringing instant relief. Ricky was fantastic, and we were able to have a great ski day. Highly recommend.

This shop single handedly made my trip to Aspen. I was traveling with my father and they took great…read morecare to make sure we had the right equipment that suited our skill level. The demos they have are top of the line, and they allowed us to switch gear mid trip since we wanted to try different type of skis on a powder day. The staff knows you by name and goes out of their way to make your trip. Emily, Greg, and Bridget helped us and went above and beyond in every fashion. I'm not one to usually write reviews but this shop deserved a few minutes of my time. Lastly the shops locations can't be best. It's at the bottom of the Ajax Gondola so it was super easy to get gear in the morning. If you're looking for a shop with great gear, awesome customer service, convenient location; then Hamiliton is the place to be.

I went in for a mount on a new pair of skis and asked explicitly for the skis to be detuned while…read morethey were in the shop. I came in the next morning and was told they did not detune the skis despite me explicitly asking on the sheet I was given. I was treated as if I didn't understand what I was talking about as the man helping me told me they "didn't recommend doing that on a new pair of skis" I have skied since I could walk and have had my skis detuned the last 5 years of my life immediately after coming out of the packaging. I paid $77 for the mount and wasn't given half of what I came to do. Will be going anywhere else to get my skis done. I highly recommend Incline, just across the way down the hall from Gorsuch at the base of Aspen.

I was impressed by the guys which helped me out. They practiced good service. When I decided at the…read morelast minute to ski and I could buy a half day lift ticket, the guys agreed to prorate my daily rental charge. When I told them that the boots I had got the day before had a pain point, they gave me a different pair which was much better. I had done a little shopping around for rental prices before I went to this shop and their prices were just a shade better than others. While I was waiting in the shop, I saw how the staff interacted with others. This is a good group of employees and I would happily go back to again.

I have been to Aspen a handful of times and this place always delivers as your go to ski rental…read moreshop. The guys that run this place are super friendly and customer service oriented. They used to give you beer while you got fitted..maybe Covid changed those plans but regardless they do everything they can to make sure you have proper fitting ski, boots, bindings and poles. If you forgot something, like your goggles, they have very reasonable ski accessories. Maybe not the best place to rent a snowboard, but for ski's these guys are number ONE in Aspen. Located right across the street from the W Hotel and down the block from the Gondola entrance, you cannot miss this place. Save money, be impressed and have good gear while you are visiting the magic of Aspen.

I have been spending my winter holidays in Aspen for several years in a row, and a visit to this…read moretown is never complete without at least one (or more!) stroll through "The Ute". On this most recent trip, the staff at Ute Mountaineer staff exceeded my expectations with great customer service and prompt delivery on their word. In spite of the usual craziness that happens in Aspen during this time of year, I was able to drop off a pair of Scarpa AT boots that had a warranty issue, with assurance from the management that the work would be finished much sooner than I would have thought. Ute Mountaineer had the parts to perform the repair in-house, and I had the boots back before I needed them next. They have a great variety of clothing from a fairly wide range of manufacturers, tons of camping + glamping accessories, the latest in featherweight equipment for aspiring ski mountaineers, an extensive range of maps, and a veritable library of outdoor activity-related books. Ute Mountaineer may be the only store of its kind in Aspen, but don't be fooled by any misleading Yelp reviews about this place. Nit-picky complaints and unrealistic, over-the-top expectations say far more about the bizarre, fur-clad goofballs that frequent this town over Xmas and New Years than it does about the hard-working staff at Ute Mountaineer. I'll be back again next year to see what new back country goodies they have in stock!

I'm an avid five star giver, and while I do appreciate Ute, I had a balance of positive and…read morenegative experience. I found myself in a situation where I rented one of their bear cans and finished Four Pass Loop after hours. Theres no after-hours drop off or contact information. Not cool when you're renting gear and unknown things are bound to happen. Luckily, the bartender in the bar underneath the store was cool enough to return for me the next day, with a $30 dollar tip. What really takes off the star though is the pretentious and "too cool" vibe from the employees. Ain't nobody got time for that. Being kind and understanding is free.