Not what Grovers used to be. No one greets you or tell you to take a number. It was a one-stop-shop…read morefor all my plumbing needs. Ideal for the DIY. The place was empty and six employees. I took a number and patiently waited. Joe assisted me. I was sold plastic valves instead of copper or metal. They said they didn't have. Called and they did have them. Then I wasn't sold an additional item and had to take another ticket and wait again 10 people for that item. Service for disabled seniors is out the door. Professionals seem non-existent at Grovers in GP. I'll buy online for all my plumbing needs.

Recently had some electrical problems. Had some outlets added. They began to malfunction…read more Realized that each of the outlets were GFI and on the same circuit. Didnt think that I needed more than one GFI per circuit and they might talk to each other and malfunction. Talked to the experts at Grover and they confirmed my thoughts. Tell me another store in this area that would have had that knowledge and advice. Thank You Grover. You're the best.

What great service !! I was sent in with a list - knowing absolutely nothing about irrigation…read more"plumbing "! Rex helped me with everything on my list AND explained what they were used for in terms I could understand. Truly can't thank Rex enough. I went in nervous and came out educated

Incredibly helpful, knowledgeable and kind staff. Definitely worth supporting a local store because…read moreof this experience all around

I visited here during the holidays and it was a great experience!…read more Like a typical farm store, they had a lot of products for raising animals and gardening. Pet owners will find accessories for horses, dogs and cats. I remember seeing a variety of mice and other small rodents for sale. Live plants were in short supply, but it was winter, and much to be expected for that time of year. With a clean store and friendly employees, I highly recommend.

This location has the largest selection of pet supplies. Items include pet harnesses, leashes,…read moretoys, brushes, shampoos, travel accessories, and food. Much better than the other locations.

Came in for a second time to try and get help in ordering blinds and blinds for our slider, not one…read moreavailable employee to assist. The ones we spoke to two had no clue how to help.

Great to see that all of the Covid rules are being followed here. They offer sanitizer for the…read morecarts and your hands. This was my first trip to Diamond so when I walked in I was greeted and asked if they could help me. What a clean and friendly store, I was looking for plumbing parts for a project. The super friendly gal who greeted me walked me down to the isle where the plumbing supplies were and ask what I was looking for, I was looking for a 1 1/4 threaded pvc cap, she pointed and told me I would find it in that general area, sure enough there it was , I thanked her for the outstanding service and she told me that that was just normal. This store offered plants, building supplies, all the things that you would find at the big box stores , only they were focused on customer service. It paid off, I will be shopping here in the future when the need arises, highly recommended

My 95-year old mother-in-law needed "something" in her closet to give her a lower bar to hang her…read moreclothes. I went to Fields, and talked with Caleb and his team. In between customers, we picked up the parts. I had come down from Salem, with absolutely NO TOOLS. He said he could help me "between customers." if I could be patient, and I was!.:-). He and his team were so helpful. Returning this to my mother-in-law, she LOVED it and wanted TWO! Thank you SO MUCH Caleb and your team for making my mother-in-law so happy! Five stars are NOT ENOUGH for your customer service!

Everything you would hope to find in a home and garden store…read more Everything you would hope to find in a commercial home and garden store too! Fantastic customer service (try finding that at Home Despot), very fair prices and it bears calling out again, the yard and woodlot tool and supply area is fantastic!

The BEST hardware store around. Don't shop big box. The staff is so friendly and knowledgeable and…read morewilling to help. Love the small town feel and the smiles when you walk in the door. A must stop if you need hardware or home items!

Main Building has the nicest people. They are knowledgeable, informative and helpful…read more They have such a large selection of so many things. I have shopped there since 1970. Rogue River is a small town and I am so happy I grew up here. I live in Grants Pass now and will take the short drive just to shop here.

Ok, I gotta weigh in here. This place is no way near 1 star quality or service…read more If you need anything and are not getting the help you need, please speak with Nathan. I'm sure, as the owner, he would like to know where his business/employees might be lacking and hone it in. Personally, I've known and done business with him over the years... Since way back when he was outside Jacksonville near whites produce. He, himself, is super knowledgable, friendly and helpful. He know his shit and takes the time to answer questions and help get you what you need. He's not pushy, nor will he BS you in order to sell product. If he's not sure about something he has no problem letting you know. None of us know it all. There's so many products and new things coming out. I'm guessing these other negative reviews really are a product of employees who are much less involved and knowledgable then the owner, Nathan. If we could clone him, he wouldn't have these other poor reviews.

The customer service representative are very knowledgeable and helpful. They answered all my…read morequestions and pointed me on the right direction for nutrients and soils to get me started.

Every transaction I've had with these guys has been smooth, pleasant, fair, and helpful. Highly…read morerecommend!

I purchased enough roofing tile to do half of my house (I'm retired and have limited income so I…read morehave to do repairs in stages). The guys were great, and they delivered to my country home within days. There was a reasonable charge where they came out and loaded the roof for me so my wife and I were able to lay down half of the house. Now after saving up for a year, we are ready to work on the rest of the roof. Not bad for being 70/60... and retired.