They "special ordered" what I consider a large quantity of landscape materials, then delivered to…read moremy home in two loads due to the weight. The delivery guy sweat right along with me, getting dirty to unload while actually enjoying the hard work. They had a competitive price and THEN deducted for a retired military discount. The delivery was ahead of schedule to support an operational commitment for me as well. They just could not have done any better in this transaction. I'll be back (almost daily). We are minutes from the "orange" big box hardware store, but they are a distant second choice as I choose to shop locally. Thank you Ashland General Hardware team!

I love going to Ace Hardware! They have everything you would expect and a whole lot more. You can…read morerun into anyone from the community. We all go there! The staff is so helpful, especially that lady at the cash register. Kamron?

When I have a project to do, they are there to help out. Someone is always available to answer…read morequestions

I LOVE this place. It's my second time here and kindness is NOT a fluke. It's not Home Depot…read moreprices, but they make up for it by being so helpful and friendly. The store is super clean as well. Thanks for being so great guys :)

Worst customer service with a bad attitude!! Been going here…read morefor a long time, spent a lot of money there remodeling my home. Every time I go in there they have a bad attitude, tried teturning a defective item and one of the young employee, named John with me saying they would never sell a defective item like that. Then called me a liar. I asked for a manager, a even worst attitude saying we don't sell defective items. .. Wanted to get their info so I can call corporate office and wounld not aware the phone when asking to speak to a manager. I will never go back there. I'll be doing my shopping at Meeks Lumber from now on.

In this day and age we expect perfection in retailers and this is just unrealistic. I am in Yreka…read moreAce almost everyday of the week for my job and I get excellent service everytime. The crew and it's manager are ALWAYS there to help with a smile and greeting. I chose to shop here at this store and I AM NOT ALWAYS IN A GOOD MOOD when I walk through their doors and that is NOT their fault or job to fix. I want good service and a fair price and that is the #1 priority. The change I have seen in this store over the last 6 months has been HUGE!!! I can go in and get multiple quantities of the same product NOW because they have CLEARLY put an emphasis on INVENTORY and selection. Change is not always good, BUT in this case it is PERFECT!!!!! Keep up the good work Yreka Ace and it's employees. Yreka and it's community are a better place with you in it.

Awesome little hardware store. Great people full of knowledge. I find myself often saying "I'm…read moresurprised you have that!"

Great selection for a small country hardware store. The owners are friendly and connected to the…read morecommunity.

Ace IS the place with the helpful hardware man! Small purchase (glasses repair kit) but totally…read morewilling to help us find it and also a set of tiny screwdrivers to keep in the car. Oh and a tootsie roll, thank you hahaha of course they were helpful - always happy to come upon an Ace when in need

Gavin was very helpful. GREAT Customer Service; rare to see such great personality; if he does not…read moreknow the answer, he will reach out to someone who does!!! Keep it up Gavin and the world will be your oyster!!

I love this place, they have just anything you would need or can ordered the item for you…read more The staff are great, they know their products and are very knowledgeable on plumbing, Electrical etc.....

My kitchen faucet in our RV broke a month into our 2 month summer trip. Luckily, the people at…read moreDan's Ace Hardware were able to help. They hooked me up with a new faucet and connections to make it work in my RV. I can't thank them enough for helping us out and getting us back on the road.

It's an awesome little family hardware store in CJ. They're always very friendly and helpful, when…read moreI needed help with my daughter's science project, when I need little parts for irrigation, they seem to always be able to help out when the other local hardware store can't or is generally too busy to be available. I always try to go here first anytime I can

I was new in town having just bought a house here and the people running this store were so very…read morehelpful. They didn't always have what I needed but neither did the hardware store where I came from. I have been treated so properly and I thank these folks.

Today I was thankful to be assisted by Tony C! He went out of his way to find the best solution for…read moreme in protecting my upraised beds with metal netting to keep out pests and fall debris. It's really appreciated that he even cut the pieces perfectly for me prior to his break so I didn't have to go thru all the math in doing that with another employee after I paid. Please recognize this valuable employee and I'll be sure to look him up with future projects- AWESOME!!!

I decided to leave a review because I'm just flat out frustrated that this is the only hardware…read morestore on this side of town besides Home Depot and they are closed on Sundays and close at 5 PM during the week. It just doesn't make sense to me. 5 stars if this place was open until at least 6! Those gates feel like they are always closed. Just my 2 cents. Great store with inconvenient hours.

Great to see that all of the Covid rules are being followed here. They offer sanitizer for the…read morecarts and your hands. This was my first trip to Diamond so when I walked in I was greeted and asked if they could help me. What a clean and friendly store, I was looking for plumbing parts for a project. The super friendly gal who greeted me walked me down to the isle where the plumbing supplies were and ask what I was looking for, I was looking for a 1 1/4 threaded pvc cap, she pointed and told me I would find it in that general area, sure enough there it was , I thanked her for the outstanding service and she told me that that was just normal. This store offered plants, building supplies, all the things that you would find at the big box stores , only they were focused on customer service. It paid off, I will be shopping here in the future when the need arises, highly recommended

Came in for a second time to try and get help in ordering blinds and blinds for our slider, not one…read moreavailable employee to assist. The ones we spoke to two had no clue how to help.

Fields is a wonderful local hardware store with the best selection of lumber in the area. It's…read morealso good for things like concrete, rebar, and roofing materials. I find their staff to be very knowledgeable, and easy to track down if you need help. Also, they sell beer, so there's no need to stop somewhere else on the way home!

My 95-year old mother-in-law needed "something" in her closet to give her a lower bar to hang her…read moreclothes. I went to Fields, and talked with Caleb and his team. In between customers, we picked up the parts. I had come down from Salem, with absolutely NO TOOLS. He said he could help me "between customers." if I could be patient, and I was!.:-). He and his team were so helpful. Returning this to my mother-in-law, she LOVED it and wanted TWO! Thank you SO MUCH Caleb and your team for making my mother-in-law so happy! Five stars are NOT ENOUGH for your customer service!