This is a really great place stumble across it an accident but I'm really glad we found it Joe was…read morereally great to us really honest and helpful really a great guy really helped us out a lot I'd suggest this place to everybody stop in if you can't find what you need he will help you find it truly a good guy

From the owner: The staff here at Midwest Vehicle Group has been happy serving the Michigan Center, MI area and…read morewould love to help you with your next vehicle purchase. Every car we sell comes with a free comprehensive CARFAX vehicle history report. We will do our best so that you leave with a smile on your face and are totally satisfied with your purchase.

Bought vehicles here twice: once for a new truck and once for used minivan. Each time I was…read moretreated with respect, wasn't pressured to buy something I didn't want and didn't have to play the typical car salesman games when it comes down to price. Service was quick and professional. And the final price was better than any competitor within 100 miles. Save the time browsing the internet and stop by to see what they have in stock. They don't sell old or defective vehicles from trade-ins. They send these to auction for the small dealerships to sell. When you find what you really want, then just ask for the real bottom price. As long as you're a realistic person who treats others with respect, you'll be very satisfied with Extreme Dodge.

Such a fantastic and flawless first time purchase experience. Bill is hilarious, answered every…read morequestion and was super helpful.

It will not let me rate you establishment 0 stars, therefore you get 1 star for the following…read morereason: Thank you Buege family for firing my Father, Steve Whiting. After 25 years of dedication to the Service Department and to the customers in Eaton Rapids and NEVER calling in, you let him go because he asked you for help. Shame on you for letting down the customers, employees and their family's that gave their life for your establishment. Your actions will now result in failure. Watch out customers and future employees, you are expendable. I would recommend another dealership like Team One in Charlotte or Shaheen Chevrolet in Lansing :)

Dropped a vehicle off her yesterday and the service people were very nice. Had to drop vehicle in…read morethe middle of their lot, because my truck is so big. The mechanics came out and helped me push the vehicle.

Poor communication, doesn't answer your questions , then when you do talk to him the price of the…read morecar goes up. Shady guy, beware

Service department unprofessional and unreliable. Took the day off from work to have antenna and…read morebase replaced on car. Arrived for appointment, waited almost 2 hours to be told they did not have parts in stock and they want to charge way more then originally quoted.

This dealership is a joke. Went to check out a used Z71 Traverse and it looked like a slob had been…read moreliving in it. Cereal on the floor, a used floss stick in the backseat, glitter all over the seats, and dirt in the trunk. Not to mention there were over 1,000 extra miles on the odometer than listed online. Obviously someone has been driving this vehicle home daily and couldn't even take the time to clean up their mess. They were not willing to budge on the price to accommodate the nastiness and mileage error. The salesman was less than helpful and seemed as if he did not know how to do his job.

I have never been treated so well. Service dept is so amazing. Quality work. I will never stop…read moregoing here. As always, thank you so much for quality service and amazing people.

I bought a 2023 Kia Sorento on Nov. 29, 2024…read more After the salesman had confirmed some basic info, I was passed to Matt, the finance guy. He sat me and my parents (they were loaning me a down payment) in his office where he proceeded to give us a great deal with a $1500 tradein value for my 2011 Ford Fusion. Fantastic. When he asked for the title for my Ford, I gave him what I THOUGHT was an acceptable document--the signed-over title of the Ford from my ex husband. I will admit guilt here--the title should have been fresh and in MY name, which I did not understand. But Matt said, "It's fine, we'll take care of it," and took the title and gave me the tradein value. In December, after I'd already driven the car back to Illinois with the promise "I'd receive plates in the mail," I received texts from Matt stating that they actually DID need a fresh title, so they'd fedEx the faulty title I'd given them back to me. Several weeks later, that title had not arrived. It had been lost with FedEx, and my ex had to order another one. At this point, the temp tags given by Art Moehn had expired. I called the dealership to ask for new ones and they refused for "legal reasons." I even offered to repay the tradein value of the Ford and start over, but was told that wasn't possible. My ex finally got the Ford's fresh registration and signed it over to the dealership. I FedExed those documents back (it was nearly March at this point). I received a text from Matt confirming that, yes, I should receive my plates in the mail, and they'll send a 60-day temp tag, which did arrive. The 2nd week of May, I still had not received my plates. I became concerned--my temp tags would expire May 29, and I'd booked a road trip through Canada (at a $2k expense) for which I'd need proper registration. So I contacted Matt (after several ignored previous attempts) on May 14, asking if he could check that all paperwork was in order. He assured me that it was, and said I just needed to wait. Several days passed with no update, so I reached out to both the Illinois and Michigan Secretaries of State. Neither had any information on my VIN. I spent over 4 hours on hold. I reached out to the leinholder, Capital One, who said, yes, there was a delay from Art Moehn on paperwork. Feeling like I might have found the issue, I contacted Matt. He proceeded to call me back and repeatedly state that he could not do anything, that the lender had nothing to do with the registration, that it "must suck" to be in my position, but there was absolutely nothing he could do because DealerDoc (who he'd FINALLY agreed to contact after several texts) hadn't "gotten back to him." He insisted that DealerDoc "doesn't make mistakes" (this did turn out to be true, but wait for the end). So I reached out to DealerDoc on May 23. They returned my call on May 27 to communicate the following: DealerDoc did not receive ANY transfer registration paperwork until May 15. One day AFTER I'd sent Matt the a text regarding checking on a 3-month-old registration paperwork submission. To reiterate--I now realized Matt hadn't submitted ANY paperwork until almost 3 months following his receipt of my valid title. Art Moehn's employee berated me, ignored me, and then gaslit me while covering up his own ineptitude. He had never submitted the paperwork until AFTER several emails and texts from me (nearly 3 months after I'd submitted valid documents) and lied through his teeth about making a mistake. While I now finally have my plates (nearly 7 months after sale, 3 months after submitting valid paperwork, and many hours wasted on hold), I cannot speak more poorly about Art Moehn's staff, at least with this particular employee. My Kia is fine, by the way. But don't trust financing, registration, or communication from this dealership.

BUYER BEWARE -- 85+ HOURS TO RESOLVE A VEHICLE PURCHASE!…read more My husband and I purchased a 2018 Toyota Highlander Limited from Monster Motors in Michigan for approximately $30,000. Shortly afterward, we discovered the rear AC did not work, the AC lines had previously been cut, and the undercarriage had extensive rust and corrosion. None of these issues were disclosed before the sale. What followed was an incredibly frustrating ordeal that consumed more than 85 hours of our time, including inspections, documentation, repeated negotiations, and travel between our home in Georgia and Michigan. Although Monster Motors initially agreed to unwind the original sale, management later reversed that position. We were told by sales manager Hayden that we either had to leave with a replacement vehicle or take back the original rusted Highlander. Even the replacement 2020 Highlander had issues, and we found ourselves negotiating over approximately $500 in repairs after everything we had already endured. Our experience with management, particularly General Manager Karley, was extremely disappointing. We found the process unnecessarily adversarial, communication inconsistent, and the level of customer care far below what we expected. To be fair, our salesman and the finance representative were pleasant and professional, and a few other employees were helpful. We genuinely appreciated their kindness. Ultimately, Monster Motors did resolve the situation, but a resolution does not erase the stress, inconvenience, and extraordinary effort required to get there. We were also dealing with the sudden death of a family member during this ordeal, making the experience even more difficult. My advice: Have ANY vehicle independently inspected, including the undercarriage, verify every advertised feature, and get EVERY agreement in writing. After spending approximately $30,000 and more than 85 hours trying to resolve this situation, we cannot recommend Monster Motors. Good customer service isn't just about making the sale. It's about standing behind what you sell and honoring your word when problems arise. Monster Motors lost our trust and future business.

I purchased a 2023 Jeep Grand Cherokee from Monster Motors after reviewing the vehicle listing and…read morecompleting the purchase process. The vehicle was advertised as being equipped with a Tow Package and Class IV hitch. After taking delivery and later inspecting the vehicle, I discovered that the receiver hitch and wiring was not installed. The missing hitch was not immediately obvious because the receiver location is behind a removable bumper cover on this model. After removing the cover, I confirmed that the vehicle did not have the advertised hitch equipment. Additionally, during the sales process, I was told that the vehicle would include an additional key fob. At delivery, only one key fob was provided. I have made multiple attempts to resolve these issues directly with Monster Motors through email, requesting that they provide the advertised hitch equipment and the additional key fob or reimburse the reasonable cost to correct these issues. Unfortunately, I have not received a response. I am disappointed that the vehicle did not match the advertised equipment and that my attempts to resolve this matter directly have gone unanswered. I hope Monster Motors will address these concerns and work toward a resolution. If they do, I will update this review to reflect the outcome.

Had a next day appointment available, staff was welcoming but not 'fake', timely service. I was…read morethere for an oil change but they noticed I was due for a complimentary tire rotation and a few other things, so they took care of those, too! Without me even asking! Gave great advice. Did not 'discover' any new problems or needed repairs. Altogether, I felt very comfortable and SAME, which is a lot coming from me! Thanks Grass Lake Chevy!

Freddy was very helpful, stayed open late to accommodate our needs, and was honest and trustworthy!…read more I highly recommend this dealership! They provide top notch service that you can trust!!!

I always try to spend my money locally. I bought tires here and they have been nothing but…read moretrouble. I paid more for a "great" warranty. The tread is already wearing down and one tire keeps losing air. Not even a year old and I have taken them back at least 6 times to complain about them. All they will do when I take my car in is to check the tire pressure and add air. I could easily do that myself. I would say do not buy tires at this dealership! They refuse to stand by the sale or the warranty.