This is a really great place stumble across it an accident but I'm really glad we found it Joe was…read morereally great to us really honest and helpful really a great guy really helped us out a lot I'd suggest this place to everybody stop in if you can't find what you need he will help you find it truly a good guy

From the owner: The staff here at Midwest Vehicle Group has been happy serving the Michigan Center, MI area and…read morewould love to help you with your next vehicle purchase. Every car we sell comes with a free comprehensive CARFAX vehicle history report. We will do our best so that you leave with a smile on your face and are totally satisfied with your purchase.

Had a next day appointment available, staff was welcoming but not 'fake', timely service. I was…read morethere for an oil change but they noticed I was due for a complimentary tire rotation and a few other things, so they took care of those, too! Without me even asking! Gave great advice. Did not 'discover' any new problems or needed repairs. Altogether, I felt very comfortable and SAME, which is a lot coming from me! Thanks Grass Lake Chevy!

My phone number is 248 277 6226, my name is Daniel Stephen, this companies number is not accurate…read moreplease stop calling me, I'm an 18 year old kid, I'm not a used car salesman

From the owner: We are a family owned business. We sell quality cars at affordable prices. All credit, no credit,…read moreno problem. We now currently have two open lots ready to service you and your family. We offer a large selection in all different price ranges and always carry 25 cars for $2500 and under.

Came in on Thursday for an oil change. No stupid upselling, telling me I need these 3 things also…read morereplaced, etc. They did find a true leak/ issue so I came back the next day. They shuttled me home and came back to get my after fixing. They have a text system to tell you when it's done and can communicate with you through that too (which is amazing for someone like me who's on calls all day). Honestly, best car dealership or service experience I have had in a long time. Will be back!

The service department was outstanding. I was having problems with my car and it needed some work…read moredone and also a little maintenance and they were able to get the parts quickly and everybody was so nice and friendly. Jake was the best he has such good customer service and was so nice and friendly and respectful, and they did an awesome job with my car. Pay raises for everybody in the service department!!!

We've purchased several cars through Jake at this dealership. We really like him because he's down…read moreto earth and good at finding out the answer if he doesn't already know it. We really like that he's not a pushy salesman. Our experience has been that he's very professional. We've been using the service department at this dealership for almost 8 years. We were pretty bummed when the service manager, Tom, went to the Howell store because he was just an excellent guy to work with. The service department seems to have had some hiccups since he's been gone where little details were overlooked. For instance the time before last that my car was in, they filled the tires on the driver side, but not on the passenger side. So one side of my car had tires at 32 psi while the other side was at 27 psi. That was dissapointing. It's little things like that preventing me from giving a 5 star. Otherwise... this place does a good job.

I had a great experience leasing my 2026 Equinox from Paul DiCarlo! This is the fourth time I have…read moreleased a Chevy and have never written a review before. But due to the great service I recieved from Paul DiCarlo I felt I should do so this time. He answered all my questions and showed me all the features on my new vehicle. I have spoken with him several times since and he is always receptive to my inquiries. He is honest, trustworthy and very approachable. I highly recommend him.

In June 2020 I purchased a used Jeep Cherokee from Owasso Ford. I noticed the Jeep for sale on…read moretheir website for a good price, a really good price! I test drove the Jeep, immediately put in a down payment and went to pick up the car the next day. It turned it they had priced the Jeep about $2,000-$3,000 below market value (I'd been looking for a month at Jeep's so I knew that was true), but Signature Ford still honored the price and 6 months later I am still driving the Jeep that has given me no problems! I would recommend Signature Ford and Randy Bailey (sales) and Cheryl Root (finance) to anybody.

Just picked up our new Fusion. As unusual (about our 10+ vehicle here), I could not have asked for…read morea better experience. Ron Rigdon and Rich Frieling really make a difference. It may be a bit of a drive from East Lansing, but well worth it.

This jerk took all of our truck money and sold us a truck with wasted engine. We drove it, went…read moreback next morming , leary drove again. Bought it, got home cleaned it up. Go to take it out and whoosh...white smoke rolls out od exhaust. We a just sick, spent hard earned money on a piece of shit that needs a new engine. How can people aleep at night? Taking from hard working people and leave them screwed!

just now Came in to see if they are a good fit for us. I saw…read morethe Brady Bunch Two Add Page on the home front Magazine! Marketing does work this is why we contacted Megan Lamkin. Megan replied to my message and request, made a connection and I got ahold of Cameron Hofbauer in service. Spoke with Cameron and communicated via email initially and made an appointment. We arrived at the dealership (which has been recently purchased by a new owner, and is under new management too) punctually and was immediately assisted and taken care of. We are looking to purchase a new all electrical vehicle but I've yet to hear back from our sales representative that Megan introduced us too. I emailed Branden O'Hara the same day requesting the names of restaurants in the area that he has recommended to my husband and I at the time of our introduction. Did not hear back from him, I saw him later in on the same day and mentioned to him that I had emailed him. He replied that he got busy, totally understand, no rush I told him. Maybe I went to Spam. He said he will reply and check it out. Two days gone by now still no reply. No problem just a little disappointed bc we do want to work with him. I emailed Cameron thanking for everything he replied quickly and even mentioned that my husband was easy and clear to communicate with and great attitude. I agree. We Will give it another few days for Sales representative to get back with us. We understand that life happens and days get busy, however nurturing the new relationships are very important to follow up with. I am not expecting him to drop everything, but acknowledgement and or just a reply communication that email was received would be greatly appreciated. I know I am in Sales and have been in Sales all my life. Also, there is this lady by the name Carry, another sales representative I met that day was very sweet and so was Caleb Verlinde. Caleb Verlinde was extra helpful and greeted me on the way into the front of the dealership and went to look for Megan, since we had not met face to face yet. Overall I am giving it a 5 Five Star because they all work well synchronized and they made us feel welcomed and at home. I would ask that this is taken in your consideration as a learning experience to further expand their new leads and follow ups. We appreciate each and everyone and we hope this dealership continues to thrive and expand the opportunities for all staff. Thank you. Cameron has great clear communicating skills and we had a good experience on our initial visit. I highly recommend them. Thank you to all the mechanics and service representatives that assisted us on the diagnostics and recommendations.

When you buy a brand new almost $100000 truck and they can't even throw in a ball for a gooseneck!…read moreThey told us to go on Amazon to get the cover and running boards ! Les Stanford was going to throw in all these items. The only reason we bought there they were the only one that had this truck we wanted. They did not try they knew that we were looking for the perfect truck and they had it ! Brendon could have tried harder but never returned our calls after he had his sale and the new car sales manager and him I was told were on vacation! They have lost our future business.

BUYER BEWARE -- 85+ HOURS TO RESOLVE A VEHICLE PURCHASE!…read more My husband and I purchased a 2018 Toyota Highlander Limited from Monster Motors in Michigan for approximately $30,000. Shortly afterward, we discovered the rear AC did not work, the AC lines had previously been cut, and the undercarriage had extensive rust and corrosion. None of these issues were disclosed before the sale. What followed was an incredibly frustrating ordeal that consumed more than 85 hours of our time, including inspections, documentation, repeated negotiations, and travel between our home in Georgia and Michigan. Although Monster Motors initially agreed to unwind the original sale, management later reversed that position. We were told by sales manager Hayden that we either had to leave with a replacement vehicle or take back the original rusted Highlander. Even the replacement 2020 Highlander had issues, and we found ourselves negotiating over approximately $500 in repairs after everything we had already endured. Our experience with management, particularly General Manager Karley, was extremely disappointing. We found the process unnecessarily adversarial, communication inconsistent, and the level of customer care far below what we expected. To be fair, our salesman and the finance representative were pleasant and professional, and a few other employees were helpful. We genuinely appreciated their kindness. Ultimately, Monster Motors did resolve the situation, but a resolution does not erase the stress, inconvenience, and extraordinary effort required to get there. We were also dealing with the sudden death of a family member during this ordeal, making the experience even more difficult. My advice: Have ANY vehicle independently inspected, including the undercarriage, verify every advertised feature, and get EVERY agreement in writing. After spending approximately $30,000 and more than 85 hours trying to resolve this situation, we cannot recommend Monster Motors. Good customer service isn't just about making the sale. It's about standing behind what you sell and honoring your word when problems arise. Monster Motors lost our trust and future business.

I purchased a 2023 Jeep Grand Cherokee from Monster Motors after reviewing the vehicle listing and…read morecompleting the purchase process. The vehicle was advertised as being equipped with a Tow Package and Class IV hitch. After taking delivery and later inspecting the vehicle, I discovered that the receiver hitch and wiring was not installed. The missing hitch was not immediately obvious because the receiver location is behind a removable bumper cover on this model. After removing the cover, I confirmed that the vehicle did not have the advertised hitch equipment. Additionally, during the sales process, I was told that the vehicle would include an additional key fob. At delivery, only one key fob was provided. I have made multiple attempts to resolve these issues directly with Monster Motors through email, requesting that they provide the advertised hitch equipment and the additional key fob or reimburse the reasonable cost to correct these issues. Unfortunately, I have not received a response. I am disappointed that the vehicle did not match the advertised equipment and that my attempts to resolve this matter directly have gone unanswered. I hope Monster Motors will address these concerns and work toward a resolution. If they do, I will update this review to reflect the outcome.