Got my windows and roof done with Weatherseal/ everything went great from the measure to the…read moreinstall! Better price than other companies I have looked at and has a lifetime warranty, Will hopefully be getting siding this year!

I was trying to find siding that was not available anywhere... I tried ALL possible harware stores,…read morewith no luck... alas, Weatherseal had just the right amount I needed in the correct colour and profile! Not only I got lucky with that, they also had the right size window I needed for my remodeling project. They priced all so well that I was able to get all I needed without going bancrupt. Awesome customer service with very nice people! Will definitely do more business with Weatherseal!

I previously wrote a review after getting my siding completed by Bo Lacy Construction. I did want…read moreto come back and say Kevin took my review very seriously. He reached out personally and told me I would be hearing from another person from the company. After the other individual did not reach out, I spoke with Kevin again and he handled the situation then and there. While I wish it did not have to take me writing a poor review for the company to be heard, it was taken seriously and I appreciate that.

roof replacement. poor craftsmanship, poor communication, cannot provide an explanation for the…read more$4000+ difference in what I paid and the estimate they sent to insurance. had to come back out twice to fix things that were poorly done, do things they missed from the project scope, and do a better cleanup. do not recommend.

They did an excellent job installing windows in my whole house. They finished in one work day. The…read morewindow fit perfectly and look as if they have always been there. The value was excellent 33% cheaper than other quotes. The wait to receive the Windows from the manufacturer is a little longer than normal but at no fault to the direct window team. It is evident that Jim takes great pride and joy in his work and he is very knowledgeable in the product.

From the owner: Our Mission: Direct Windows? mission is to provide the best energy efficient and technology…read moreenhanced windows and doors at prices that are affordable for the homeowner. We commit to deliver quality, the highest industry integrity and impeccable service. Great Value: There are no gimmicks, haggling, high pressure tactics, or ?free stuff;? we deliver our best price up front. ?It?s like getting windows direct from the factory with installation included!? We give great value for your hard earned money.

Great company with really caring employees. I have enjoyed my interactions with everyone I have…read moreencountered.

HORRIBLE! PICK ANOTHER COMPANY In 2021, Universal Windows…read moreDirect installed 32 windows in my home. We selected the company because we were told multiple crews would be assigned to complete the project quickly. After signing the contract and paying the deposit, we were informed only one crew would be assigned and the installation would take longer than promised. The installation experienced numerous issues, including an incorrect window being installed, missing materials, extended delays, and concerns regarding insulation. Shortly after installation, we noticed significant drafts, increased insect intrusion, and substantially higher heating and cooling costs. A service technician later inspected the installation and immediately identified that the windows had not been properly shimmed, there were gaps around the installations, and no insulation had been installed. Universal Windows Direct sent another crew to address the issue by drilling holes into the window frames and injecting insulation rather than removing and reinstalling the windows. Caulking was also redone. Following extensive discussions regarding the installation deficiencies and increased utility costs, the company provided a $5,000 credit. While these repairs improved some issues, they did not resolve the underlying problems. Over the following years, we continued to experience drafts, elevated heating and cooling costs, and poor window performance. During the winter of 2025-2026, temperature measurements near several windows showed differences exceeding 25 degrees from the home's thermostat setting. In one instance, with the thermostat set at 68 degrees, the temperature near a window measured approximately 42 degrees. A subsequent inspection by another technician identified insufficient insulation around the windows and air leakage associated with prior repair methods. Additional temporary repairs were proposed, but I declined because previous temporary solutions had failed to correct the installation deficiencies. After escalating the matter, I was informed that management had approved a comprehensive correction involving removal and reinstallation of the affected windows. However, when the scheduled crew arrived, they stated they had no documentation regarding the work, no materials had been ordered, and no repairs could be completed. They instead documented the issues and left. Since January 2026, I have repeatedly contacted Universal Windows Direct seeking implementation of the approved corrective work. Multiple appointments have been scheduled, inspections have been performed, measurements have been taken repeatedly, and management has acknowledged communication failures and delays. Despite these efforts, no corrective installation work has been completed. In addition to ongoing energy loss and comfort issues, we also experienced a ceiling leak that was attributed to an improperly sloped window installation. Nearly five years after the original installation, the windows remain improperly installed, utility costs continue to be impacted, and the company has not completed the corrective work it previously approved. I have participated in more than nine service visits and worked with multiple technicians and installation crews in an effort to obtain a proper resolution.

Excellent Contractor! Absolutely Loved Them!…read more We had Scott of JLS and his crew redo our roof and siding, as well as some carpentry work, adding a gable, dorm, craftsman awnings and rebuilding our front porch overhang craftsman style. I have been doing construction for 30 years myself, so I am very familiar with the trades and construction, but this project was too big for me to tackle myself. I was nervous hiring someone, and we had 6 contractors look at the job, but I could not be happier with our choice of using JLS. Extremely professional, great communication and very easy to work with. I made several changes and added multiple things as we went along but Scott made the whole process very smooth and his prices were very reasonable, several extra things he just took care of at no cost. I watched them closely and they give a lot of attention to detail, they were very clean. They were like family by the end of the job, I was even comfortable leaving the doors unlocked as they were good people. If you are nervous about hiring an honest and reasonable contractor that does quality work, you will not need to worry if you use JLS. They surpassed my expectations!

I got a quote from another company before JLS. JLS quoted me for the same work but at a better…read moreprice. they kept me updated throughout the day that they were replacing the roof. I had a lot of rotted spots that they were able to fix without any issues. despite all the rotted wood that needed replaced, they were still able to finish in a day. it looks like a different house. I already plan on using JLS to replace my siding in the future!

By far the most resonable quote we recieved, no high pressure sales and Matt, Mark and their team…read moredid a great job. Money well spent and I have already recommended them to friends and family.

Mark was responsive to my needs. I called Saturday and he was at my house early Monday morning. He…read morefixed the problem immediately ( something from a previous roofer). Thanks Mark. It is appreciated!