Fast response! I have a busy calendar but we found a date. Work was completed quickly, beautifully…read moreand meticulously cleaned up on completion. Cost was extremely reasonable. Good attitude and he takes pride in his work. He should! It's great work! He was also sensitive to the fact that I have cats and was careful that none of them escaped when using the door to move material. Polite, professional and great results in all my attic areas. I highly recommend this company! A special thank you Javier for being extra cognizant of my disabilities and the fact that I could not move everything out of the areas. You moved it for me and put everything back. You didn't change your quote even though more work was entailed moving boxes and furniture.

Excellent work! Would highly recommend them. They did exactly what we wanted, and came back the…read morenext day to clean up. Very courteous and timely.

The absolute worst customer service of any company I've ever dealt with. They constantly lie about…read morewhen things will be done. They don't return phone calls. Stay as far away as you can.

I cannot comment on their work as I did not hire this company. Scott Hendrix, a sales rep from the…read moreShelby NC location returned my call. I needed a quote for new insulation in 4 different areas of my new home. It was originally a double wide trailer that has been remodeled, renovated and has been updated in 2005. The original floors were updated and 2 x 6 joists were installed. Mr Hendrix told me they do not work on mobile homes since the distance between said joists is too wide. They are 16" (on center). This is normal width of batting insulation. I also need a newly added addition (30 x 30 garage with 12' ceilings and an upper space with views for a mother in law suite. He talked over me and refused to believe I knew what I was talking about. I am a female. His tone was condescending and rude. I finally told him I would not work with him anyway. The LARGE 4 part job will be given to another firm who actually believed me.

I received a call from one of the owners. He was not only apologetic and accepted responsibility,…read morebut he made it right! I will be utilizing their services in the future. I was very impressed with the tone and sincerety of the call.

We called GSM to repair our AC unit. The technician replaced a $15.00 capacitor in the condenser…read morethen charged us $460. He told us not to install a filter in the hallway return duct. I would never recommend them to anyone in the future !!!

6/28/23 service We…read morehad a problem with our Crawlspace and we were referred by some friends. Great decision, The Crawlspace King was very knowledgeable and professional. They eliminated our problems and were in and out as promised. Highly recommend this company!

We built our dream home in 2020. It wasn't long after we moved in and established a beautiful yard…read morethat we had a couple of wet/soggy spots in the yard that would never dry up. We called The CrawlSpace King and they came right out and determined that the areas in the yard that were wet and damaged were due to the drain lines from the down spouts. The only viable solution was to extend the drain lines about 120' to the edge of the property line. The guys were amazing! They came out when they said they would, worked hard, and left the place clean. You could hardly tell they had been there once they replaced the existing sod!! I highly recommend The Crawlspace King and his crew! Whether it's your crawlspace or extending drain lines to get water away from the house and yard, they are the ones to call for quality work that increases your home's value! -Steve

This is a top-notch company from the customer service reps to the installation crew. First and…read moreforemost, our home was right on the border of their 3-hour-drive service range and they did not have to accept our job (I insisted at first because it felt cruel to ask them to drive 6 hours round trip). Nevertheless, they agreed to take on the job. First in-person meeting was with Brian to discuss options and scope the job to provide us an estimate. Came to find out once he arrived that he had drove from 4 hours away. Really blown away by the dedication and commitment to service. We ran into a few detours as the foam insulation was the last of 4 projects we were having done so as the first got pushed back, so did their install date and they were very understanding and accommodating. They finished up their 2-day project today and we couldn't be happier with this decision. The bonus room over the garage has always been 20-30°F higher/lower than the outside temps for summer/winter (respectively). After just 1 day, the storage spaces in that bonus room were no more than 5° warmer than the bonus room itself (in the afternoon!) For reference, outside temp today was about 85°F which meant that those store rooms would get above 100°F within 2 hours of daylight. I'm addition to all of this, the installation crew was very knowledgeable and walked us through each of the areas they sprayed to ensure we were satisfied with the job and clean up. Highly recommended to give these folks a call and/or check out their website. This was definitely an investment that we're happy we made!

The crew was great. They worked well together, they were respectful and willing to answer all our…read morequestions. They did a good job cleaning up, putting the siding back on. We highly recommend this company and the people who work for them

I called Foot Hills Crawlspace in 2023 after receiving multiple quotes from other companies ranging…read morefrom $11,000 to $25,000. Mr. Brook showed up to inspect my crawlspace and literally before he pulled out the driveway, I received an email from him with a quote for $6000 with a 3% discount if booked within two weeks. I thought maybe it was a mistake, as I could not understand, after comparing his quote with the other quotes, how his could be so much less for the same work??? I called maybe six of his 20 or more references and they all were very positive, and said they would use him again; some were business references and they said they use Foothills on a regular basis. I then called Brook and asked if he did veterans, law-enforcement, and or senior discounts, which he did give me an additional 2%. I booked them, they came out on time, Brook introduced me to his crew who were doing the work, and by the end of the day they were done. I was pleased, and my HVAC company, pest control company, engineer, and others who have since gone into my crawlspace, have said what a great job Foothills did. They returned earlier this year to do an annual inspection.

Working with this company was a frustrating experience from start to finish. The company did a poor…read morejob managing expectations regarding the work to be delivered. The sales and consultation process strongly implied that we would receive a crawlspace encapsulation-type solution, but the final result was a vapor barrier covering less than the original. When we attempted to discuss our concerns, the owner was disengaged. Instead of partnering with us to resolve the issues, he took a hands-off approach and was unwilling to consider reasonable alternative solutions. He wouldn't personally come out to review the work even after requested. A reputable contractor should be willing to stand behind their work and collaborate with customers when expectations are not met. Unfortunately, that did not happen here. I wouldn't work with this company again and I wouldn't recommend them to others.

For 16 years I have had nothing but good things to say about Shelby Heating and Air!! However,,,,…read moreToday, October 1st, my whole system has been down since September 9th. Yesterday, the technician pulled my wires through the wall and will require him to repull new wires through wall, and he said he would come back tomorrow with a helper to finish. However,,,, I call this morning and I'm told that I'm a work in, try to get to you this week. UNACCEPTABLE, I will post the entire story or situation next week if not fixed TODAY, 10/01/2025. UPDATE: SH&A showed up yesterday on 10/01/2025, and they have my system up and running again. Thank you SH&A for taking care of a long time customer!!!

DON'T TRUST THIS COMPANY. The technician will steal your money. He will not arrive on time, 2 hours…read morelate. He will overcharge you and pocket the rest.