Stay away from this store, there sales people try to sell you stuff and change your plan to cost…read moreyou more money! Not a friendly environment

I want to start by saying how much I actually love T-Mobile and actually how much I love this…read morestore; the problem I have is with only one individual, but since T-Mobile employed them, they now get the bad review. If someone comes up to you with the name Brandon, don't waste your time and head out the door, from the get go instead of The usually friendly manner I get from people at T-Mobile and from their call in service, I got an attitude of "if your not going to give me a sale I'm not going to work" I'm not even upset by what the outcome was to my problem but the way it was put forth and the way he was the whole time made me regret buying a phone from him and allowing him to get commission. I am so frustrated. I hope he gets better training or gets out of this business.

This review is Kudos about a certain employee, Giorgio S. at the Parker Rd/Chambers retail store…read more He was awesome & provided great customer service in attitude, friendliness, knowledge, & eagerness to assist. He also helped with setup issues I had from my newly purchased smartphone. I came into the store feeling overwhelmed from my non-techy brain & left feeling incredibly grateful to him. He went above & beyond.

Was trying to get a phone for my son when this "scraggily" character Chris, a salesperson, accosted…read moreus. Needless to say, his appearance surprised us, his demeanor was over the top, and he also appeared to be on something(?) My son asked if we could leave and go somewhere else. So we did. I will tell everyone I know to avoid this store if they see this Chris person working. He is scary and unprofessional.

I brought my S20 plus in to replace a cracked screen and before I left they told me the 5g no…read morelonger works. They admitted that it worked before they started replacing the screen but also said they didn't break it. I have a new screen but no 5g and now it won't charge either. I spoke with the manager who took no responsibility for making it worse and said they couldn't fix it. He said sometime components break. T-Mobile is now replacing my phone. Luckily T-Mobile is taking care of me but if I didn't have insurance I'd be completely out a phone. Take your phone elsewhere for service.

From the owner: At CPR Cell Phone Repair Aurora - East Quincy, we provide expert repair services for a wide range…read moreof electronics. Our certified technicians specialize in repairing iPhones, iPads, Samsung Galaxy devices, MacBooks, tablets, game consoles, and computers. Whether you’re dealing with screen damage, battery issues, water damage, or need data recovery, we use high-quality parts to ensure your devices are restored to optimal performance. Located conveniently in Aurora, CO, on East Quincy, we are dedicated to delivering fast, reliable, and affordable repair solutions. Our team is committed to providing exceptional customer service and ensuring your complete satisfaction with every repair. We understand how important your devices are to your daily life, which is why we strive to offer quick turnaround times without compromising on quality. At CPR Cell Phone Repair Aurora - East Quincy, we handle a variety of common issues such as cracked screens, faulty batteries, water damage, and software problems. We also offer data recovery services to help you retrieve important files from damaged devices. Our technicians are trained to repair devices from all major brands, including Apple, Samsung, Google, LG, and more. We take pride in our transparent repair process, providing detailed diagnostics and clear communication throughout the repair journey. You can trust us to use high-quality parts and offer competitive pricing to ensure you get the best value for your money.