First class experience in a spectacular, small bar. Not easily found on Apple Maps but worth the…read moreadventure. Great cocktails, excellent bartenders, and decor you'd expect. One of the BEST you'll find in the area.

Stayed at the Waldorf 3 nights and Bernard's was sold out to a private party all 3 nights. And the…read moreother on site venue was closed at 10. No warning at check in and hard to have a high end venue with no bar any of the nights we stayed. Waldorf should create bar for guest if they are selling out to private events

The spa we were planning to go to was closed for renovations. So we looked at countless reviews to…read moreselect another spa and had really high expectations for our visit based on the good reviews. We received an email before our visit asking if we would be able to switch our 10:30 appointments to 8:00 am or 11:45 am to accommodate another guest interested in services. Since we were visiting from out of town and had other plans, we were not able to switch to these times but eventually agreed to move to 9:15 even though it was not our preferred time. The attendants upon arrival were very friendly and welcoming. The eucalyptus steam sauna was closed for repair, which was not indicated when we booked. The dry sauna and hot tub were very small. As the morning went on it got incredibly busy. There were so many people waiting for appointments that there weren't enough chairs in the relaxation room, and it was very crowded by the vanity/mirrors and showers. Our treatments we good, not spectacular for the cost, but we expected expensive treatments on a busy weekend in Chicago. We were offered complimentary enhancements for switching appointment times-a face mask or eye mask. A nice touch but not nearly worth switching our plans around for. We had separate reservations to begin with but somehow when we were asked to move our reservation times, we were put on the same reservation. As a result, I was charged for my friend's service. We each made multiple calls to the spa to try to get it corrected. After at least four attempts to get it corrected over the phone, I emailed the spa. It took 8 days from when we were at the spa for them to begin processing a refund to my card. We were very surprised by all of this, especially at such a luxury spa.

Had the most AMAZING Custom Facial with Jay. He is a wonderful esthetician. He knew exactly what…read moreto use to keep my skin calm (rosacea) and his massage technique is beautiful. I will come back just to book with him again. Sarah gave me a wonderful pedicure, my feet feel refreshed, polish is beautiful!

​An unmatched view paired with flawless attention to detail. Edison's Corner defines exclusivity…read more It is a spectacular invite-only establishment, and before you ask, my lips are sealed on how to get on the list.

Incredible! It's difficult to get an invitation. But it's worth the effort. The cocktails are…read moreamazing. And the music is transcendent. Finally, the food is absolutely divine. Thom and Dennis are truly magnificent hosts!

Beautiful experience dining at Torali. Service was excellent and the waitstaff went out of their…read moreway to ensure everything was perfect. Located inside the Ritz Carlton lobby, the ambiance is amazing. Was impressed by the food and the flavors were on point. Great spot to enjoy elevated Italian cuisine! Pro Tip: the lobby bar is amazing so stop there before or after your meal!

Very cute restaurant located inside the Ritz Carlton downtown. There's indoor and outdoor/rooftop…read moreseating options available. The restaurant is cozy, sitting just outside of the bar and a separate section, perfect for networking events. The service was top tier and very attentive during the quiet evening hours. The staff is quite friendly, but not invasive. We only had enough time for appetizers and drinks before our spa treatment but the wings and salad were good. We'll be back to test the rest of the menu.

One of the nosepads on my wife's glasses had fallen off. Tina replaced both at no charge. The…read morefacility was very attractive in a very nice facility. There was a wide selection. She was very helpful and pleasant.

I was so pleased to pick up my Silhouettes this afternoon. Tina and Cynthia helped me quickly…read moreupgrade to new lenses for my favorite glasses. Both women are kind, capable, and professional.

After I unfortunately grabbed the wrong ring (in secret) to get my fiancé's size- we found out…read morequickly that we needed a resize when I proposed. I used the yelp compare feature and got 4 different companies. Craig at H. Horowitz was not only the only one to respond, he did so within a few hours. We went over the next day. Craig was welcoming- I could instantly tell he knew what he was doing. He was able to identify the type of metal and confirm the diamond with a microscope. He gave a very competitive price for the resize and was able to get it back to us within 48 hours. Ring fits my fiancé perfectly (yay!). Some how the ring looks more shiny? Anyway we are both pleased and recommend H. Horowitz.

Went back here after a quality experience my first time coming in a few months ago, and again,…read moreCraig exceeded my expectations, worked within my borderline inappropriately quick timeline, and provided a 10 outta 10 customer experience. Craig didn't ask for a review but since he loved my dog so much, provided legit customer service, and in addition was fun to talk to, I didn't have a choice to follow up w/ my previous review. 5 stars, period.

This was a spontaneous stop. I was trying to go into the souvenir shop next door but when I…read moreapproached it, a sign said to enter through Uncork It. So obviously I did. Of course I got distracted and browsed the store. There was souvenirs in this store as well, which I was not expecting. I wound up picking up winter gloves because I forgot mine at home. I then discovered a clearance cart that had a variety of boozes in there. I was super excited to find Malort! I found a unique cocktail recipe years ago that had Malort in it but was never able to find it in FL. Little did I know, it is very well known in Chicago! Obviously I purchased a little 6 pack. I browsed the aisles somewhat but did not find anything that caught my eye. I also did not want to purchase a bunch of bottles to walk with a couple of blocks. As I was waiting for the person in front of me to finish, the employee asked the customer to please step ahead so I could put my items down. He was already done and taking his time doing something else so I felt that was thoughtful of him to do for me. They were very polite and quick. The process seemed reasonable for the most part but the souvenirs were overpriced. The store was clean and tidy as well.

Walked in, and walked right out. Asked the lady, where can i find her whisky aisle and she…read moreimmediately gave me attitude, responded rudely stating theres so many (I think I know that, I wanted to see the options) I looked over and saw the whiskey sign down an aisle and said nevermind we found it thank u. I thought it was just me reading her wrong when my husband said why should we buy something here when they're so rude. I agreed and walked right out.

Without question this hotel is in my top 3 hotel experiences of all time !…read more Waldorf Astoria Chicago represents Hilton's top tier brand perfectly. They provided me with personalized service, high level of attention to detail, and recommendable customer service. I truly felt like a VIP from the moment I checked in until the time of my departure. As is typical of the Waldorf Astoria brand I received communication from the concierge service a few days prior to my check in. Once I arrived I was told that I had received an upgrade! While checking in I engaged in small talk with the staff. The staff was listening intently to what I was saying because I received a hand written note referencing what we discussed along with a pack of macaroons later that evening! The grounds of the property are beautiful. Every space looks clean and I did not find anything out of place . In addition to the hotel looking great, it also smells amazing ! There is a restaurant on site as well as a nice speak easy. The hotel also has a gym and spa on site. While the gym is not massive, or stocked with a ton of weights, it will get the job done! You may have to get a little creative if you are a weightlifter. The room...... BEAUTIFUL, STUNNING, PERFECTION--are the words that come to mind. The upgrade I received was for a king corner suite. The room had a massive bathroom with a separate soaking tub and shower and dual vanity, a half bath, a living room area, a desk area, a bedroom area, and a patio view from the 22nd floor! There was also ample storage area throughout the room. As is typical of the brand, they did provide turn down service - it's always a nice touch! Another perk of staying at the hotel is the location. This hotel is close to a number of places to shop and dine. If you don't feel like walking the house car can drop you off and pick you up within a mile or so of the hotel . If you have an opportunity to stay at this Waldorf Astoria, please take advance of the opportunity. I can't imagine anyone being disappointed with the stay!

Starting from check in , not great. And just a bad way to start off our special weekend!…read more Our room was beautiful, our bed was very comfortable. But, service definitely lacks here. Some things went well, but so much more easily could have. Shame. Room service delivery and housekeeping were great. Would not recommend staying here. We definitely won't stay there again.

I wanted to try an Italian beef sandwich while visiting Chicago, so I decided to stop by the famous…read moreChef Ciccio Beef-Balls-Bee. I was sightseeing at Navy Pier and happened to find Chef Ciccio Beef-Balls-Bee inside the building. After enjoying Navy Pier, I decided to come here for an Italian beef sandwich. I'm not sure if he was the owner, but the gentleman working there was very friendly, kind, and welcoming. He kindly cut my sandwich in half for me, which I really appreciated. The Italian beef sandwich was delicious, and the potatoes were also very good! I really enjoyed my experience here. I'll definitely come back the next time I visit Chicago.

I had the classic beef (I recommend choosing juicy if you don't mind the bread getting a little…read moresoggy) sandwich and it did not disappoint. I also added the sweet peppers. Sandwich was fairly priced and is a great way to try a class Chicago dish without going too far since most tourists (like us) end up at the navy pier at some point. My kid had the spaghetti which was nothing crazy but again fairly priced and a decent portion. They keep things moving here and the food came out pretty quickly.

Danny was wonderful throughout the entire process of helping me design a ring. His attention to…read moredetail and care is second to none. He communicated with me regularly and made sure I was happy. I love the ring I purchased! I would trust Danny and his team again. I higjhly recommend him.

Daniel made my engagement ring process extremely easy and enjoyable. He has unlimited options…read moreavailable for any need you might have. Daniel's quality is top of the line and he does not try to hide anything from you. He was honest with me the entire time and the product was beyond what I could have hoped for. Daniel is also happy to incorporate any pieces you already have into your final product which was amazing. A strong recommendation.