This funeral home and cemetery mausoleum receives my worst review: 0…read more
1. I have been to this funeral home three times in the past five years. There are never any attendants at the door or in the viewing room. A cold welcome and they don't make guests feel welcomed, comforted, or professional, at all.
2. The past three deceased that I viewed were not "casket ready" at all. The makeup was not professional, our loved ones were so deep into the casket, and did not give them justice or respect by this unacceptable and lazy service to prepare our loved ones for internment.
3. We then went to the resting place of internment at Caballero-Rivero Cemetery and Mausoleum off 8th Ave, in Miami FL. What a beautiful cemetery and mausoleum. However, upon going into the inside of the mausoleum, where the deceased was being interned, and it was 110 degrees outside, and in a concrete building, ,on the third floor, there was no air-conditioning! Even the elevator had no air conditioning. Totally unacceptable, unprofessional, and truly disrespectful to all the guests and individual being interned, not to mention dangerous and truly cruel to all the mourners.
4. On the front of the entrance to the cemetery, it reads: "Caballero Rivero Cemetery...a place of "DIGNITY" -Really? This is the most indignant act of dignity. No air-conditioning in the middle of Summer, in Miami. Unprofessional, unloving, and abysmally indignant. Shame on you Caballero-Rivero Funeral Home and Services. You could do a lot better. Get those mausoleums air-conditioned ASAP. Stop ripping off the deceased family, and get some professional make-up artists into your businesses. In closing, leaving the cemetery, the office was in the front of the entrance. I pulled over and went into the office...it was air conditioned. -Indignant.
Mr. Patrick T. Mastice
Resident of South Florida Since 1990