Ex employee here. I've heard employees mock disabled children who dropped their media device. I've seen the owner scream and cuss at both employees and customers. I believe his insecurities about being a short obese man get the better of him and cause him to be a truly awful person to work with. All the employees trash talked him behind his back. They regularly trash talk anybody who comes in, insulting their intelligence. I was told MANY times to push computers past the Free Eval to Troubleshooting so that we could get paid even if we didnt do work. The Free Eval was just to get people to leave their computer there with the idea being they would most likely pay more than it's worth to get it back. They hold your computer hostage. read more