The team I had today for my first visit back since 2018 were amazing. It was the same team I had…read morethen as I had today they were kind very very very patient with me as I have a lot of health problems. I would recommend this dentistry to anyone in the area or surrounding areas that would travel there.

I've been a patient here for years and have never had a reason to complain until now. I went in for…read morea routine cleaning, but since my usual dentist was unavailable, I saw Dr. Samantha Sackos (worst dentist ever). I asked her to fix a small chip on my front tooth, and she suggested fixing a similar chip on the adjacent tooth. Afterward, I noticed that the tooth she "fixed" was noticeably shorter than all of my other teeth, which wasn't discussed or approved by me. At the time, I didn't realize the extent of the change, but when I returned to speak with her, she dismissed my concerns and insisted my tooth was already like that, which isn't true. She also claimed she only took a little bit off, but that small change made a big difference, and the tooth shouldn't have been altered at all without my consent. She didn't take responsibility for the mistake or offer a solution and left me talking to someone else without addressing the issue. I take great pride in my teeth, and I'm upset that my tooth was altered without my consent. It's noticeably shorter than the rest of my teeth, and the difference is very obvious. The lack of professionalism and empathy was disappointing, and I feel the tooth should never have been touched in the first place.

I can honestly say that I don't like going to a dentist office, but I love going here. The moment I…read morewalk in, I'm greeted by 2 of the nicest receptionist I ever encountered: Jasmine and Heather. They always take time to talk to me as a person and not just a patient. In the back, I worked with several staff members including a hygienist, tech, and obviously Dr. Heidenreich. Everyone I encountered always has a smile on their faces, down to earth personalities, and overall care about their patients. I even stop in whenever I'm in the area just to say hello to everyone.

I've been going here for 6 years. It was always good and friendly care in the past. I've gone…read moreevery 6 months for cleanings and xrays and checkups. When I went in for my regular checkup in January, they said that i had one small cavity that they wanted to "watch". Then, went I went back in June, Dr. Danze told me I suddenly had 6 cavities?! How is this even possible?

Office staff is very condescending and not customer friendly. Kinda like they don't want to be…read morethere--fake niceness. They insisted on payment when services were rendered. I said I would pay when the EOB was received from my insurance company--they said NO--payment due in full at time of service. They said people had stiffed them in the past. Then . . a get an extra bill from them saying the insurance didn't pay all that was due. I said--"tough luck"--now thgey are taking me to collections. They also changed dentists on me with my consent. Was wierd.

Charged me for services that weren't done and then tried to deny they charged me for it. The front…read moreoffice staff are exceptionally snappy and not courteous. They are always right and will argue. There is a reason you get in quick here. I should have known right there. Had I known this place was sketchy I would have never spent hundreds here trying to get my teeth back to health.

Girls ay the front desk were so friendly and introduced me to everyone. The dental assistant was…read morevery thorough and extremely sweet. Everything was ready when the dentist came in. He did not rush my appointment. I appreciate that. Didn't try to price gouge me by pushing crowns. He was interested in saving my teeth and filling them. Overall I was very pleased with my appointment today.

We have had such a wonderful experience with this dental office. Everyone is friendly, caring, and…read moreprofessional, and they always make our family feel comfortable and well taken care of. We truly appreciate the time they take to explain things and provide such excellent care. Dr. Wolfe is awesome!!

Went to RH location. They left decay and put a filling on top. My tooth started to look grey under…read morethe filling. Went back to my old dentist where they took photos to show me and fixed it. This was the younger dentist. When I called to ask what was billed to insurance the old lady hounded me and didn't want to give me information. They did not care to get clearance from my obgyn. Malpractice at its finest

**update would give a 0 rating if I could…read more There's a credit reimbursement that I've asked about since April 22 via email, no response. May 13th, via text, no response. Talked to Lily 5/19 who told me the reimbursement request would be submitted and that I should expect the check 4-6 weeks. July 15th, sent text for status, no response. July 16th called and spoke to Lily who proceeds to tell me: she read my text and asked Barbara about it. It seems the lady who works remotely (they have a hard time reaching her) didn't submit the request. I then asked if I could speak w/Barbara and was told she's in a meeting. I then asked if there's a corp office she said there isn't one. She then told me looks like there was some kind of system problem so they need to resubmit the request and it will take the bank another 4-6 weeks to process it! I am beyond disgusted with the blame game. Dealing with this billing department has been horrific!! Now it's safe to say they're trying not pay me my money which isn't setting well with me at all. I will NEVER go near another Apex Dental again. *update Waiting for the bone graft to heal before proceeding w/the next step. The reason why I changed to 3 stars is because of their billing process. I've talked to the billing rep and front office on a few occasions because my insurance has been waiting since November for them to submit a narrative and provide the medical necessity so they can pay that portion of the claim and I pay my portion -so far they have not received it yet (I have NO clue why). The next step of this process is going to be more expensive and I can only imagine how difficult it would be for documentation to get sent to the insurer. I'm not feeling comfortable about proceeding w/this office right now! Just had my 1st visit for a tooth implant process and this was the extraction! Dr. S did a wonderful job, she numbed me up so well that she had to tell me when the tooth was extracted. She's warm and personable and patiently answered my questions-very transparent. Other than hearing the drill and feeling pressure the experience wasn't bad at all! Clearly she's highly skilled. Gisele and Stefanie thank you for assisting her and reassuring me. Now I don't feel too uncomfortable with the remaining treatment. Thank you! Sibrina

The best dental visit I have had since moving to this area. I loved the dentists as a kid, but as…read morean adult I haven't had that experience. I had a dentist but I was exactly thrilled with their services. They weren't horrible but I knew it could be better. I wanted a better experience and Bridgehampton delivered. The service was fast and friendly. Upfront pricing and quotes, extreme care and detail, and an awesomely efficient staff had me at my first cleaning. The dentist is patient and explains everything he is doing. He understands there's a person attached to the mouth he's working on and is gentle and patient enough to ask about your discomfort level. I know that seems like a no brainer but I can assure that not all dentists behave this way. My last two visits with Bridgehampton dental were amazing! I highly recommend this dental office and Dr. Aghera.

I had a very good experience at this Dental office. I initially visited there when I had an…read moreemergency. I had a abscess on my back tooth. Dr. Agara and the assistant we're very kind to me as I was in extreme amount of pain. When I went back to the office for the treatment I had the opportunity to ask questions because I was not able to really focus the first time I was there. They were very responsive, patient and kind despite the fact that I was extremely nervous. The procedure went smoothly. I had no pain during the procedure and Dr. Agarwal was very gentle. The office was clean and Covid guidelines were being followed. I highly recommend this practice.

Hands down the best dentist office I have ever visited! I got my smile back and finally feel…read morecomfortable taking pictures showing teeth! Dr. K and his team are outstanding! First time in my adult life that I have completed all of my suggested treatments and it feels so good! No pressure just professional and expert recommendations! I am grateful for every single person in this office!

Please do not value the other review for this practice. The reviewers are fake and don't live in…read morethis area. I have visited Dr K at Monroe Family Dentistry looking to have a filling replaced and general cleaning care. They ask for payment when you walk in and I paid $99 for bite wing X-rays and an exam. The receptionist tried to sell me a program for treatment which works only in their office for another $300 even before I met the Dentist. I declined the offer. I waited about 30 minutes before I was called back to my appointment. Lots of staff on lunch break and I could smell the microwave odors heating up what smelled like fish teriyaki. The hygienist was friendly but did not have much to experience and while thorough, refused to clean my teeth on this visit. I am still unsure why as I had scheduled an appointment. The dental equipment did not function well and she had a tough time doing some of the diagnostics. After about an hour in the exam chair, my god, the Dentist came in. His scrubs were tight fitting, I guess to show his muscles off, but it felt uncomfortable me as he barely touched my mouth mostly looking at X-rays. Even though I had answered a questionnaire about being a non smoker, he asked me 4 times if I chewed tobacco. Very unusual. I kept asking about what I could do about my filling being replaced and he would not reply. I began to feel very uncomfortable. Without looking at my mouth he rolled his chair away from me and stated, " YOU HAVE SEVERE PERIODONTAL DISEASE AND NEED MUCH WORK". I held back laughter as I knew something was up. This was a real conman at work. I have regularly had dental cleanings and have no disease of teeth or gums. DO YOU HAVE Any QUESTIONS HE SAID? I peeled off about 10 to him and then he told me I needed a $1000 dollar bit plate claiming I grind my teeth and was breaking them apart. Wow! Then he told me I should consider having my jaw expanded surgically. Now this visit just became malpractice. I kept my peace and allowed the Dentist to leave the room. The front desk gave me a detailed treatment plan for a cool $3200. Needless to say I am not going back and I have found a wonderful dentist who cleaned my teeth and is filling my lost filling back and doing one other filling for me. That's all I had. The new dentist said I didn't even have tartar and my gums are wonderful. Said he wished all his patients took as good of care of their teeth as I do. I also noticed many families with children at a Dr K's office. It worries me that he is doing unnecessary work on children. This is outright fraud. Please stay away

Consider this dental office ONLY if you want to be treated in a condescending, rude and apathetic…read moremanner! Prices are outrageous, compared to other dentists in the area. Please do your homework, I deeply regret not doing mine sooner.

What a nice place to go to the dentist. Everybody was so kind. They were able to make me feel…read morecomfortable. Most of all the entire visit was pain free. I would definitely recommend them to people in search of a kind and gentle practice. Haley really set the mood making me feel welcome, despite my numerous requests. Adrienne was especially helpful finding the strawberry polish for me. Thanks to both of you. My dentist. Thanks Dr Norris most of all for being so kind.