Floor was laid on timeline and work was good quality. Will use them when we decide to redo our…read moreupstairs.

I was incredibly pleased with my experience working with Mendel Carpet & Flooring. The owner Mark…read moreMendel personally came to our home the morning of the installation to ensure everything was ready to go. His crew of installers are very nice, professional and hard working. They moved our furniture with lots of care so I didn't have to worry about anything! We had them install carpet on the main floor last year. We had some construction work happening on our upstairs level and they were kind enough to hold off with the upper level installation for what we thought would be about 3 months. It ended up being almost a full year! I contacted Mark when we were ready to finish the job and he got me on their schedule within one week! I highly recommend this company!

ESPECIALLY after having used other painters in the past, VERY impressed with all aspects of the…read morework Dutchpopp did for us. Great communication throughout the project. The guys on the ground were more concerned with perfection than speed, taking the time to get it right the first time. While the price was great, I would pay for their service every time, even if someone else gave us a cheaper quote. This is one very happy customer!

Dutch Popp Painting just finished painting my fence. They are very good with quoting and explaining…read moreservices. This is the third time I have used them and am very pleased with their work. I will call them again when I need painting done. They do very good work and want it to be done right. Job was inspected with me before invoiced.

I would like to take a moment and thank Jeff Burchett, owner of New Castle Flooring and his crew…read morefor the outstanding job. We had a couple of estimates and decided to get a third one. So happy that we did. We went in and the son of the owner was very professional and showed us some samples. We told him that we wanted it done soon. They were here within a few days to measure. Since it had to be ordered, it took a couple of weeks and we were called immediately when it arrived and date was set. We have had lots of flooring throughout the years. This is the best we have ever had. They did an excellent job installing and never wasted any time getting it done. We have had so many compliments. They also stand behind their product. I would recommend them to anyone who needs any type of flooring.

This is the WORST flooring company EVER. I left a bad review on their Facebook page and they…read moreblocked and harassed me. Fir starters they measured incorrectly ordering over one hundred square feet extra. Jeff burchett, the owner verbally harassed me when I asked for a refund. He told me that if I didnt "play nice" with him that he wouldn't help me out because , "I already have your money and I di not care about your opinion" he proceeded to hang up the phone on me! After much debate between my contractor him and myself my contractor went to henry county flooring with our extra flooring where jeff wrote us a PARTIAL refund check. When I cashed the check (that was written for 280 but should have been 500) the check BOUNCED!! I have been harassed by the woman working there and still, several months later I have not received my money or even an apology. They now owe me 520 (20 extra for the check bounce fee) and they REFUSE to pay it unless I take them to court!!! I have shed so many tears and I been taken complete advantage of. It would be a huge mistake to allow henry county flooring to do any of your flooring needs.

Very professional and quick to help me out. We cut down a tree and needed debris removal. It was…read moredone within hours and at a reasonable price. Thank you, Darius and son. You made the an easy task.

I would like to preface my review by urging anyone seeking to mitigate a water event to first seek…read moremultiple opinions and estimates. The damage has already happened and if the services include mold remediation- then you can afford a few more hours or another day. You should have time to have at least two or three companies give you quotes. From experience, I know that you will feel the urgency and need for immediate action when something like this happens- and this company's tactics are to use those emotions to make an immediate decision and sign those agreements. You will be scared into the results of not acting right now, you will immediately be pitted against your insurance company to set expectations for the inevitable battle ahead which is solely yours (in which this company has no stake because you will sign a contract that makes you responsible for the balance regardless of your insurance company claim), and your final invoice will be 70% more than the initial estimate. In my case, the insurance company advised the final invoice included dozens of line items/charges that no insurance company would ever reimburse for such as extracting rugs which are being discarded anyway per their standards, PPE, equipment charges for incorrect units of time (weeks vs. days), and various other minutiae/money-grab items. Upon questioning these items, you will be met with intelligence-insulting justifications and news articles about predatory insurance company practices of which we are victims. Please consider these things before you accept this company's services and sign a contract agreeing (with any company, as I'm sure these are industry tactics) to be responsible for the final invoice regardless of your insurance claim outcome. As far as the actual work performed (independent of the business tactics employed), it was fine except for removing/discarding an entire staircase of carpeting leading to the basement because 2" or less of the bottom riser carpeting touched backup drainage water. I could have replaced just that bottom riser carpeting. I know this company performs other types of work and those experiences might be fine as many of their reviews on other review sites indicate. My review is specifically to address the services for a water event mitigation I received. Thank you.

I contacted Trent's carpet cleaning a week before thanksgiving and they were able to accommodate my…read morebusy schedule! It was very easy to receive an estimate with fair pricing. Great family owned business that I will be using again.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

We used Mike and his team several times for caulking and trim work around the exterior of the house…read moreand we are going to keep using them for our painting needs, they did a great job and are extremely friendly and reliable. So glad we found Mike and his team. Highly recommend. They are our go to people for painting.

I want to say how pleased we were with the selection and installation of our new vanity countertop…read moreand the careful demolition of the old one. The selection was nice, the price was good and the professionalism of staff was outstanding. I highly recommend this company!

Molini had a great selection, he helped us pick great products for updating out kitchen. He gave…read moreus a great price for replacing our countertop, building a stone farm sink, and putting in a new backsplash. Molini and the guys from Global Service did a great job - it feels like a new kitchen, adding a warm wow factor in our home.

Amazing job Hector and crew! I received 3 estimates and…read morePlatas was equal to but far below one of them. I decided to go with Platas because I could tell Hector was a man of his word. He and this team provide a quality job with good value and they delivered what was promised: on time and exceeded my expectations- my floors look brand new! Thanks guys.

They had a great team and beat expectations on price and quality. Additionally, they are just nice…read morepeople. Would recommend this team and company for any wood flooring job!