Rosy was a fantastic doula. They say that births with a doula present are less likely to encounter…read moreinterventions. I believe this to be true after birthing with Rosy present. I would not have been able to do it without her! Rosy helped me every step of the way- she came right when I called her, she timed my contractions, contacted my midwives when it was time for them to come, never hesitated, was always present, calm, composed and quick to respond when I needed help. Rosy helped me drink, eat, provided aromatherapy, administered herbs, controlled my TENS machine, massaged me, help me move about...She basically was the greatest support I could have ever asked for and she did everything without me having to ask. She intuitively knew what I needed and when. I truly believe our home birth went so successfully because Rosy were there. Rosy is a clear communicator and has a wonderful and calm demeanor. When I was scared Rosy was there to comfort me. She cheered me on and told me I was doing an amazing job when I was feeling discouraged, and when my daughter was finally born, after a FULL day of labor I was so touched by Rosy's dedication & resolve and so grateful that I had her support. I highly recommend Rosy as a doula, a friend and a great advocate during labor and birth. Thank you, Rosy, for all that you did for us, from the bottom of our hearts! We look forward to working with you in the future for postpartum doula services and writing you another stellar review for that!

Rosy was my doula and helped me have an amazing labor experience when I gave birth to my baby girl…read morein January, 2015. It took my a while to find the right doula as I wanted to find someone who connected with me and made me feel comfortable. The minute I met Rosy I knew she was the one! She's absolutely great! The type of person you want to have around when you're having painful an strong contractions as she has a very calm, soothing voice, sweet personality while at the same time being a firm advocate at the hospital for the birth experience you want to have. My husband and I are incredibly grateful and would recommend every expecting mother to partner up with Rosy. She was always on time, replied to all my emails, all my calls, provided excellent resources, checked on me frequently and was 100% with me throughout labor. It would have been a lot harder to make it without her. After many hours of labor I was able to give birth vaginally to my beautiful baby girl, Paloma. She's also an excellent prenatal yoga teacher so she can recommend exercises to prepare your body for birth and stay healthy throughout your pregnancy, or take her classes, which I did :) She had great connections in the community and referred me to a great chiropractor and acupuncturist who both helped me a lot at the end of my pregnancy. Thank you Rosy!

I had a gynecological appointment scheduled. I live within 30 minutes away & left at the right…read moretime. The address is listed wrong on Apple Maps & so when I arrived it was no where to be found. I had gotten stuck in traffic on the way & lost as well because of the wrong address. I was 15 minutes late & called to ask where they are located. The receptionist told me they no longer could take me though the right address was 2 minutes away & would charge me a fee even given my situation. I understand they're busy but going above for your patients & being understanding is good customer service. Needless to say they won't be getting my business or recommendations. Truly sad.

Amazing care from regular gyn services through to having your bundle of joy they care for you as an…read moreoverall person! Very respectful, kind, and genuine people working at this practice from the front desk to the nurses to the midwives. Highly highly recommend. Would send anyone I know here!

I've been going to Dr. Ford since 1991. He's a very caring, knowledgeable person. I believe the…read moreproblem (as previously posted by another reviewer) is not with him, it's with "his" staff. There seems to be minimal communication between the front desk people and the rest of the world. The receptionists (every one of them so far) are horribly condescending, impatient, and rude. I've seen them roll their eyes while helping (??) other patients, giggling about others. Very unprofessional. Considering they are the first introduction many people have to this facility, it is a bad representation (you only get one chance to make a good first impression...). Additionally, I have never been on-hold (when I call) for less than 8 minutes. Never. I should state that I'm referring to the Jordan Rd, Troy offices. It was so much better before they moved to this building. Basically, I'm giving only 2-stars because of the reception staff, not the doctors. Although, the nurses call-back could be improved. Takes forever......Personally, I would give Dr. Ford 5-stars. Dr Elacqua 3.

Dr. Ford and his staff are professional and made me feel like part of their family. Was so…read moreimpressed and I would rate them higher than any doctor I have ever been to. Words can't express how grateful I am to dr. Ford and his staff! Awesome, awesome, awesome.

The Sage-Femme team has now helped me bring two of my four kids into the world, while still…read moreallowing me the unassisted home birth I had dreamed of. Both births were incredible experiences because I didn't have to worry about the cleanup, the paperwork, checking the baby or any of the 'necessity' type stuff. I just got to birth, catch and enjoy my baby. Kelly also provided me exceptional care during both pregnancies, despite being drastically overbooked for the first pregnancy. No midwife in the capital district comes with higher recommendations than Kelly and Sage-Femme Midwifery and it's for good reason. I'm so very glad that I had them in my corner and would shout recommendations from the rooftops!

A practice that actually treats women like people, with dignity, patience and trust. Evidence-based…read moremidwifery practices. You will not be just a number here! I entrust my life and my kids lives with Kelly, Kathie, Kristin and the entire practice.

i had all of my prenatal care at st. mary's hospital and couldn't rave about them enough. everyone…read morethat works there is so nice and knowledgeable, they make you feel at home and comfortable when you are there. this is the reason that i chose this hospital instead of saratoga hospital, which has only been a nightmare every time i have gone there. for my daughter's birth, my midwife, michelle doyle, was so encouraging and supportive the whole time. it is an experience that i will remember and look back on with a smile on my face. everything went beautifully and the staff was so kind and courteous. if i ever have any more kids (which i probably won't!) i would have them at st. mary's hospital! i HIGHLY recommend their childbirth center!!

ive had 3 different expierences at st.marys childbirth center and ALL of them were nightmares!!!!…read morethe first expierience was intensely disapointing and horrifying. it was the births of my neice she was 5 months premature. from moment one they were unsimpathtic to my sisters situation and would not give any information w/o the doctor present. well the doctor didnt show up until after the baby was born and it was too late. they lied to us and told us they wld still try to help my neice, at least try so we knew tht we did all tht we cld. but they did absolutely nothing we felt helpless. and to this day i still wonder if we had gone to albany memorial wld things have been different cause there we know at least the wld have tried.. . . .my second expierience was wen my 1st son was born. .. the pre birth and birth went smoothly but it was afterwards wen things changed. i had an epidural so as u know you cannot gt out of bed for an hour after birth. they told me if i had to go pee i wldnt fel it anyways so i cld just pee in my bed!!! um isnt this something bed pans r made for but the said they didnt have any? what hospital doesnt have bed pains? they were jus too lazy to find me one! n i did feel the wetness in my bed i had to sit in it for an hour!! n then ay 5 AM they wake me n my fiance up so they cld move me to a different room. which i was expecting but u shld not wake ppl up for tht htey shld have just moved at like 10 instead of 5 am......and my 3rd experience was wen i gave birth to my second son this one just tops it off. i gt there at 12 am and i keep saying okay i want an epidural so start calling he guy whose gna put the needle in my back. . . i was 4cm dialated wen i got there and i knew it wld take a few hrs for him to prep n what not so i knew if they had called them then i wld have been rdy to go by the time he got there. but they kept telling me i needed to wait to be more dialated!?! ummmm hello? u only have to be 5cm b4 they give u the pain medicine. and i kept tellin thm jus call him jus call him but they refused!!! soo 6 AM rolls around n at this point my dialation hadnt been checked sience i first got there! so i kept turning my light on and for a good half hr they ignored it my supporter had to leave my side to gt a nurse and the nurses at the main deskkept saying we'll be in shortly n all i wanted was the epidural i didnt careabout wat they were doin. n the ignoring of the light went on for another hr and 1/2. i was fuming with anger but also in agony frm the pain. n then finally someone comes in and i say oo thank god have u called to set up my epidural yet? and do u know what the answer i got was? "ummmm hold on le me check with the nurse" n i said ur not a nurse? she says no im housekeeping checking if u need blankets.. WTF!!! they ignore my bell n then send in housekeeping! so i figure shes goin to gt a nurse or midwife but nooooope the housekeeper comes back in saying well hes jus finishing up on another patient. n at tht point i knew i wasnt goin to gt an epidural i had noo time left at all. i was there for 8 hrs askin for an epidural nonstop n they completely ignore my wishes. n then to make matters worse the midwife comes in to check me and she tells me wut i was fearin all along i was gonna have to do it naturally. dont get me wrong i have nothing against it i jus dont have high pain tolerance. n my mom was in the right to say ' idont understand my daughter was asking for an epidural for hrs and everyone completely ignored her.' as shes sayin this i feel myself go back into little girl mode saying mommy i cant do it crying intencely and scared out of my mind!! n the midwife PAM not sure f her last name loks at me n says i need to get over myself and grow up!!! now although she may have been tellin the truth. . .as a professional she shld not have been talkin ro a woman in labor or any of her patients for tht matter like that, n it was thier fault i was in this position anyways!!! i was angry to say the least! she was rude the whole birth n wen she was finished all she said was i told u u cld do it, umm no actually all u said to me was gt over myself my mom fiance n sister were cheering me on. and then she stormed out of my room. n this last part is prolly what pissed me off the most.and they didnt give my son a sponge bath until 4 pm n i had hiim at 830 am!!! i will never EVER go back again!!!

I've known Lindsay personally for the past 4 years. She is incredibly kind and caring. She will be…read morean invaluable asset to any woman going through pregnancy, birth, and postpartum. She is passionate about her job and helping guide women through their birth experience. She has been a great resource for me when I was breastfeeding my older son and as I'm currently breastfeeding my younger son, as she worked as a Breastfeeding Peer for WIC for several years. I highly recommend Lindsay.

Though Lindsay is not located near me, I've reached out to her a number of times through…read morerecommendations of friends for parenting /breast feeding advice . She was such a resource during the days after my sons' births (especially during those foggy, I-need-someone moments). She is incredibly kind, caring, and empathetic. I highly recommend her and I'm so jealous I couldn't fly her out to me! If there's a next time you bet I will!!

This review is based on the Jordan Road, Troy location. I…read morehave to agree with the other review that is posted. There needs to be a new office manager hired to overhaul their entire processes in place, if there are any! The office staff are rude, condescending, unprofessional, and lack all regards for any sort of privacy concerns. If you need to call for an appt., pour yourself a fresh cup/pot of coffee because the wait time is absurd. If you are lucky enough to get a decent human on the line you will be spoken to as if you are lacking any basic cognitive functions. If you do go to the office plan on a LONG wait! I was the first appt and was told to arrive at 7:45, which I did. I was not taken back to the interior office until 8:15. My appt. was scheduled for 8:00. While waiting, I could hear all the personnel chit chatting about their evening plans and all sorts of events in their lives. Mind you, I was on time and they were not. Then, once in the back I was told my other appt. is running late! Seriously, what other appt? How could it already be running late? It was never communicated to me that I had another appt. That appt was going to be an hour or SO behind. I have gone to this office three times and each time there has been some sort of "miscommunication" or lack of communication. Dr. Elacqua was decent, but not worth the headaches in dealing with her office staff to get an appt. I will be finding a new doctor and say adieu to this place!

There seems to be minimal communication between the front desk people and the rest of the world…read more The receptionists (every one of them so far) are horribly condescending, impatient, and rude. I've seen them roll their eyes while helping (??) other patients, giggling about others. Very unprofessional. Considering they are the first introduction many people have to this facility, it is a bad representation (you only get one chance to make a good first impression...). Additionally, I have never been on-hold (when I call) for less than 8 minutes. Never. I should state that I'm referring to the Jordan Rd, Troy offices. It was so much better before they moved to this building. Basically, I'm giving only 2-stars because of the reception staff, not the doctors. Although, the nurses call-back could be improved. Takes forever...... Personally, I would give Dr Elacqua 3 stars (her bedside manner is lacking. She may be ready to retire).