These are all very nice people. However, the therapist (Jayme) was not a good match for me. I came…read morein due to a pain in my upper arm. In the diagnosing appointment the therapist moved from analysis to treatment without telling me. She started deeply massaging my shoulder head and neck and was hurting me. I told her "that hurts", and then "that hurts a lot". And she didn't stop. I finally asked what I should say to get her to back off and she said to say "that's too much". I should have realized then I wasn't in the right place. While the pain in my upper arm quickly went away, each appointment made my neck worse. The massages and the assigned exercises irritated my neck each visit. I asked if she ever uses ultrasound to warm up the area for massage, or ice after. She was not interested in leveraging either of these techniques. She suggested I apply heat when I got home, but that made the pain worse. After each appointment I was experiencing severe neck pain, headaches, some nausea and vertigo. After 6 appointments, I canceled all upcoming appointments. I'm sorry I gave it so many visits before I stopped. Its the first time I've been to a PT where all patients/treatments are in one big room. There was a lot of chatting between the various therapists and clients. I was not confident about the distractions/attention being paid during massages and exercises.

I have been going to ProActive Physical Therapy for 6 weeks. I was very happy with the help I…read morereceived my physical therapist Anna, the PT aids and front desk. Anna identified my problem immediately and came up with a great treatment plan to have me recover in no time. Everyone is friendly and accommodating here. I could have asked for a better experience with Anna and her staff.

I went to the HIDEF location at Bellevue Washington. I had the absolute worst experience. On at…read moreleast 2 occasions my appointment was cancelled minutes before I arrived there. No attempt was made to reschedule with another therapist on the same or a different day. They transferred me to another location in a different city. Even though it was inconvenient I went to the other location. With the frequent changes I thought my 1:45 appointment was at 2:45 pm, therefore I was a no show. I was charged a $75 fee for missing the appointment. Company policy is what I was told. I would respect that if the company provided more than a few minutes notice that an appointment was cancelled. I'm not going back there again.

Best PT I've ever been to! The place the clean and neat! My PT Logan diagnosed right at the point…read moreand things we need to work on. Seeing gradual improvements and less pain. All the staff here are nice and friendly. Get ready to have a good work out here!

I strained my back and got immediate relief at urgent care but needed a rehab plan. I had previous…read morebad experience with Chiropractic so was leery but EIH came highly recommended. Dr. Greenwade is more than a DC. So yes there were a couple adjustments but also detailed assessment of what was bothering me, and prescribed exercises. After a few appointments I'm 80% back to (my) normal.

I am deeply thankful to Dr. Ben for his compassionate care and remarkable skills. After…read moreexperiencing severe Covid few years ago, I started experiencing persistent breathing problems, sleep issues and severe anxiety along with aggravation in back pain. All the heart and lung scans, and blood tests requested by conventional doctors were negative and I was asked to just live with the breathing issues which were told to be common after Covid and take over counter pain killers for my back pain. I didn't want to take medicine all my life and solve the root case. These issues did not let me have any restorative sleep each night and also affected my work and left me no energy to take care of my young kids when schools opened up after pandemic and everything moved "on-site". I did visit a Chiropractor in Redmond three years ago who hurt me and pinched a nerve in my right shoulder and I was little wary trying out Chiropractic treatment again. After a bout of TMJ recently coupled with so many health concerns which my conventional doctors seemed to give up on, I found Dr Ben while querying ChatGPT for skilled Chiropractor on the East side and felt peaceful and restored right after the first session with him. I walked away feeling less blurry in my left eye and felt lot of my anxiety melt away after the first adjustment he performed on my neck and upper back. It felt like a miracle! I see him twice a week since last 8 weeks and most of the issues I was experiencing are resolved or are on the path of resolution. I get restorative sleep all night and I can engage more with my family and life on day to day basis and can do things I wasn't able to do during last few years. I wholeheartedly recommend his clinic to anyone who wants to regain their energy, calm, and joy in life. P.S. I remember the Physician Assistant at one of the doctor's office tell me three years ago - "There are many people in Seattle area who have sensitive back due to the cold weather and have breathing issues after Covid and it's a part of life and you need to use steam to breathe better and use hot packs to activate the tense back muscles and when you wake up." I would encourage all those folks in Seattle area who have back issues or breathing issues to check out Dr Ben's Clinic and give Chiropractic a try as sometimes aligning the nerves, joints and spine can help those too :)

I worked for some time with Alice and I can say with certainty that she has a lot of heart. PT is…read morea tough thing to get right because the body can go wrong in so many ways, and I truly appreciated working with her. PT Pro came highly recommended and I'm just passing that on here.

First of all let me tell you they are pretty good at what they do. They really know human body and…read moremechanics. Analyze thoroughly the muscles involved and how you use/trigger them. They will take a whole session to do this. For me everything went good. The problem is when you bring different injuries and everything hurt. Every appointment they will ask how is it going. I would answer the truth. The physicians should encourage keeping so or so plan (I am not the physician. Otherwise I wouldn't be here :)). But they didn't. Instead, they told be it was my fault becauseI programmed visits with 2 of them. I felt as they were jealous between them and they couldn't discuss patients development between the own team. It would have been worst having an app when one of them was available because there were just no appointments available. That's why I programmed as that so I could be getting treatment every week. Really good excercises but I don't know if it's worth it always debating something when you are the patient, trying hard, and being in a health place. Regarding scheduling apps: I guess is the way Therapy Companies work by scheduling 1 or 2 months in advanced. For me would be difficult to schedule with the therapist I am looking because the schedule was full. And then finding an open window with a short notice isn't that easy for me. If you say no a couple of times, they would take you out of that list. So, I didn't know what else to do. Sometimes it was a little frustrating that they don't put you attention from Front Desk to therapists. I felt I had to invest 10 mins every session to update them all instead of discussing the info. BTW we always started 5 mins late. Again, good nice staff :)

This is the worst business I've ever dealt with. They provide estimates but then don't honor them…read more They also use deceptive accounting practices: they count sessions in 15-minute increments, even when the session itself is shorter than 15 minutes. What's worse, they don't even tell the customer about it! So, your 30-minute session could end up being billed as 45 minutes. I highly recommend you find an honest provider instead.

Dr. Daniel is amazing! I went to him and he fixed my knee issue within 2 weeks…read more I along with other patients experience the issues with the billing department. Several times I asked them if I could pay and they would say "oh no everything is settled already." I've received several emails asking me to pay a bill but the link to get my code to login doesn't work! I don't always have time to Pay during business hours because I work so I rather settle the bill online.

Dry needling with Aaron Lee has been game-changing for my quality of life. After struggling with…read morechronic trap pain and tension for years, I've finally found care that can alleviate my pain. I pursued physical therapy with no expectations or prior knowledge of what to expect. Dry needling, similar to acupuncture, was super intimidating to me but Aaron made the process easy. He was friendly, approachable, and ready to answer all my questions. Although I was scared, my body felt safe to relax and the dry needling in my traps made me cry tears of relief on the table! It was the somatic healing I never knew I needed. I found the Synergy PT office from a list of providers accepted by my insurance and was able to book an appointment super easily. The office is located in a small business lot with readily accessible parking. I'm beyond pleased with my results after only a month of treatment. I highly recommend visiting Aaron Lee for your PT needs.

I have been seeing Aaron Lee for several weeks and have been a satisfied customer. I previously was…read moregoing to another clinic for the same issue. I am making progress more quickly now. At this clinic, you get to see your main provider for the entire visit, every visit. They do not pass you off to an assistant starting with your 2nd visit who just runs you through the same script over and over again. I have endured a crazy amount of PT over the course of my life at probably at least 10 different clinics and this is the best experience I have had.

I have used MTI Physical Therapy for two/three separate issues/injuries…read more Shoulder - Years back, I had a shoulder injury and worked with Michael Okada for about 2 months. He was able to diagnose some improper shoulder mechanics that eventually led to my injury and help me through a training program (and education) to strengthen and essentially re-teach my body to properly displace weight properly. My shoulder strength is much stronger now and I also now strength train with much better form when doing chest and shoulder workouts without the shoulder strain I used to get. Ankle pain - I went in for a Running Analysis with Robin McGuire. Two separate sessions, one for initial review and second for analysis and go forward plan. She was able to help diagnose certain areas that were lacking flexibility and strength that were causing a bit of ankle pain even in shorter 2-3 mile runs. With the training and strength program, it definitely helped me increase my runs and eventually get to the half marathon race I was aiming for 2 months later. Hamstring/Lower Leg Injury - Sadly only a month after my Half Marathon race (July 2025), I badly injured my leg/back due during a furniture moving accident. To the point where I was not even able to walk without intense pain or limping for about 2 weeks. I went back to Robin and we had to completely revamp my physical therapy program, as I still had hopes plans to do a Half Marathon in September, October, and then my first full Marathon in January 2026. Robin worked with me great, lots of education and helping diagnose a deeper variety of issues I had going on with my body mechanics that was beyond just the initial ankle injuries. A training program that modified as my mobility and strength built. Needless to say, I was able to do the two half marathons (first one was power walking), and actually run the entire Marathon in January which is impressive once again considering only 5-6 months prior I couldn't walk. The MTI Bellevue office has great hours and its a nice clean facility, front staff is always professional. Sessions always start on time. I highly recommend MTI Bellevue for any physical therapy and sports needs. I think all the team is great. I highly recommend Robin especially for anyone who is working on foundation/baseline for running.

Absolutely Outstanding!…read more I've dealt with patellar instability in my right knee for nearly eight years. Walking down stairs or going long distances was painful, and honestly, I was pretty skeptical that physical therapy would help. But Robin completely changed my mind. From the first session, Robin's expertise, patience, and genuine care were evident. She created a targeted plan to strengthen and stabilize my knee, and over time, I saw real results. For the first time in years, I can walk downstairs and cover long distances without pain. That's something I didn't think was possible. I'm incredibly grateful for her dedication and skill. Robin is simply awesome! Ask for her by name!

Marina was awesome ! Made me feel very comfortable and was so friendly. Everyone at the office was…read morefriendly, they all had smiles and the vibe was great. It's a great feeling being in an environment where everyone is caring and knowing you are in good hands. Definitely sending referrals here especially seeing improvements with my knee pain!

SPT is awesome. Very nice and competent staff. They are also very helpful when it comes to…read moreflexibility of having to squeeze in appointments or rescheduling them. I had problems with my neck and back going in after a car accident and they helped me get a little better after each session. Thank you SPT team!

Dr. Gries is so knowledgeable and effective. His treatment plan made me feel way better in a couple…read moreof months.

The receptionist needs a reality check! I called 4 times in a row and was repeatedly hung up on. I…read moretried again! She answered the phone just said hello. I wasn't sure I even had the right place. Then I let her know I was trying to get through and I keep getting hung up on. She said there was musiic playing on the phone. Well it wasn't my phone and she was really rude. Red flags for me, I will go somewhere else. Plus after reading all the other reviews It looks like I dodged the bullet Update:: I was informed of new management and staff. Good choice !