A big thank you. My stove vent no longer drips water on my stove top. It's been years that I was…read moreunable to use the stove vent in the winter. Your men came out and put a different vent hose in and it no longer drips. Thank you so much, Linda

Super friendly and responsive. So helpful and knowledgeable. Takes time to explain things and is…read morethorough in both estimating cost and time and following through.

My son flushed a small remote; it was stuck in the porcelain. We reached out to NRG, and Neil…read moreresponded right away. He spent a lot of time trying to break the remote out, but was not able. He made a special trip to grab us a higher quality toilet and was back and had installed within a couple of hours. He also snaked another toilet that was giving us problems, at no additional charge. Both toilets working great, all for 1/3 of the price the last plumber charged us, just to unclog 1 toilet. I would highly recommend Neil and NRG plumbing for any plumbing needs. Fantastic job. Thanks Neil !!

I have had multiple experiences with Neil and his NRG Plumbing company including today. I can't…read moredetail enough what a solid professional he is. He is very prompt with communications, knows his stuff inside and out, and is a pleasure to work with. I would recommend him for any and all of your plumbing needs. You won't be disappointed it!

We used Roto-Rooter because we had a backed up floor drain due to our sewer being clogged. We…read moreneeded to get it cleared and investigate why it was happening. Andrew and Eric were really fun to work with. Andrew did a very good job explaining what he would need to do and how much it would cost before he did it. He was kind enough to let my bf watch and help a little bit. He cleared our sewer line (which had 3 root balls!). Eric came later on and showed us a camera inspection (free of charge!) And explained how my pipes looked and what areas could be fixed a little bit. Andrew cleared out the final root ball while we all socialized and had a bunch of laughs. After Eric gave me some more information Andrew cleaned up and took payment. These guys did an absolutely wonderful job and we recommend 10/10. I had a fun time despite this not so fun situation.

I don't plan on ever using these guys again. It was such a nightmare for me coordinating…read morenegotiations between what the insurance company was willing to pay verses what Roto Router was charging. There was a significant amount of money that I had to pay beyond my deductible because essentially both parties would not budge an inch. Additionally, I had to make a lot of phone calls to even make them talk more than the minimum necessary to conduct business at all. Next time, I will go through the insurance company to find a reputable company that won't do unnecessary testing and mitigation that the insurance company will not cover but the cleanup company insists on and therefore raises the final bill. These guys will never get my business again.