We reached out to Vann Heating & Air for a standard furnace tune-up and were able to get an…read moreappointment rather quickly. They had great communication and even let me know when they were on their way to our location. The tune-up was completed in an efficient manner, so no complaints here! Little bit high on price for a tune-up, but I wasn't searching for a bargain. We will probably call them again for next year's tune-up.

Pete and Kate at Vann are extremely kind, professional, timely and trustworthy. Our furnace went…read moreout and they came out quickly to help. Pete has a ton of experience and is a fantastic person. He cares about quality and will not shortcut. Thank you Vann Heating and Air for your great service.

They fixed last year my furnace for a fraction of what another company wanted to charge.read more

These guys are awesome. Both Andy and Tony are always very responsive. I literally texted them at…read more9pm because my AC was out and they showed up at 8am the next morning. They fixed it by 9am and there were several problems to fix. Unbelievable service quality.

I wouldn't hire any other service. They are on time, there customer interaction is comprehensive…read moreand on my 4th year of maintenance and it is always a good experience.

We hired Avid to install a new air conditioning unit. The train unit is fine but the installation…read moreservice was poor. I asked one of the installers if he would wear a mask when he was inside. There is someone in my family immunocompromised. He said masks are no longer needed and I asked him if he was vaccinated and he said no, I don't like shots. He then said he doesn't like wearing masks. He did not even have a mask with him. The other individual said we could all say we were vaccinated and no one would know. CDC guidelines require masks if you are not vaccinated. I expect Avid to follow the CDC guidelines or at least require their workers to have masks available if needed.

Tony came out and installed a new nest thermostat and drained the water heater. He was…read moreprofessional, efficient, affordable and very friendly. I highly highly recommend legacy heating and air. Plus Tony is a dog person as all the best people are!

I was looking for a tune-up on my furnace. He was very helpful. Super reasonable price for…read moreservice offered. Explained what he was doing. I will definitely call him again.

My AC suddenly stopped working, through Homeshield insurance I was assigned Serbus Heating and…read morecooling. Mr. Serbus was dispatched to my house. He was very friendly and found and fixed the issue under 30mn. I will keep his business card handy and will call him again if anything goes wrong with my AC/Heater. Give him a call! Margot

Had them come out to look at faulty furnace. Said they would be back later in day to do test. Never…read morecame back. Never called.

I had a heat pump installed. The installation went well, they walked me through everything and then…read morethey helped with the rebate info. Overall a great experience.

Their estimate for AC / Furnace replacement was almost double the others I received. This company…read moredoes the bare minimum - and gouges their customers. Pushed for replacement - told me they couldnt repair - when - i called a different company - there was NO PROBLEM as they suggested. I paid to be part of their "happy home club" - and there was zero advantage. If you like to be gouged for poor service - pay for a club that gets you zero benefit... and be overcharged for every single service - call this company. Ultimately the management is not concerned about a happy customer in the end- just that their pockets are lined.

No call, no show twice!! Rescheduled the first missed appt. They reached out and asked to…read morereschedule that second appointment. I agreed they didn't show up to that appointment, Or the one I had scheduled before the rescheduled appointment nothing like waiting the four hour window. No one shows up, called multiple numbers for them. No one answers. No call back!! If you enjoy waiting around for someone not to show up schedule with these people.!!! Zero stars!!! The name under the account was Anubha...I have text, saying appt change no response back. I'd be happy to share.

I almost never leave reviews, however I feel this is a case where it is warranted. My AC stopped…read moreworking, and after texting multiple HVAC repair companies, Mario was the first to respond, which I appreciated. I mentioned that we didn't need an emergency visit and he fit me in his schedule for the next morning, quoting $175 for the service call. After diagnosing an electrical short in the contactor, he left to pick up a replacement part, and finished the job that same day. At no point, before or during the repair, was I given a total cost estimate outside of the initial $175 or a chance to approve the total job amount prior to completion. It was shocking, then, that the final invoice came out to $800: a $175 diagnostic fee, two hours of labor at $175/hour, and a $275 charge for a part (contactor) that retails for $50 or less. In addition, I wasn't given an invoice upon completion of the job, but rather I had to ask for it twice afterward. If any part of this review gives you pause, I'd consider taking your business elsewhere.

We were in need of a HVAC company to come and repair a broken intake pipe for our customers…read moremechanical room. After calling many HVAC companies in the area that didn't answer there phone, I was able to get in contact with Christine at Kleve & JC Mechanical after finding them on Yelp. Christine was very helpful scheduling our repair and accommodating my requests. I highly recommend Kleve and JC Mechanical for all your HVAC needs and look forward to working with them in the future!

My go-to company for ANY of my hvac needs! Our AC unit is 30+ years old, their service tech Mike…read morewas able to keep it alive and running for another summer and helped us to stay within budget by using a generic motor/fan vs. something fancy and expensive that wasn't needed. They are an honest family owned company and aren't out to rip people off. They ensured me if our unit were to go out completely that they would help us figure out financing for something new and efficient, which is a relief to know I can rely on them when that happens. They are always knowledgeable about current rebates on their products and provide that information immediately to get the process rolling right away. If I call for a service appointment they are usually out to our house that week if not the next day! We also had a humidifier installed by them that we are very happy with. High quality products, customer service and fair pricing. You can't ask for more nowadays! I recommend them to all my family and friends.

excellent work - had two different needs: electrical (smart doorbell and smart outdoor lighting…read moreinstall, troubleshooting and resolving issues with an outdoor GFCI circuit) and an indoor on my sprinkler system ball valve plumbing leak. Both techs completed the work in about 45 minutes and though it was more than I expected to pay, the work was completed and now I'm happy that it's done.

Very helpful and prompt service. Their explanation of the fix was detailed and answered my…read morequestions. Plus flexible appointment scheduling, and more affordable than other estimates.