I never write reviews. If I could give this store a zero rating for their customer service, I…read morewould. I must say, this is one of the worst experiences I remember having in a boutique store. I have been shopping in this store for many years now and spent lots of money. I usually buy my gifts early, especially during Christmas so that I can take advantage of the selection. The owners Marina, and the other senior woman that works with her with the blond hair would not do an even exchange for a Christmas item. I had purchased 2 ornaments by mistake, 5.99$ each, and all I asked is if I could exchange one ornament for a Christmas napkin which was the same price. Its not like they were going to lose any money. The owner and the the blond senior lady at the cash both said no, no exchanges on Christmas items. She said we have never bent the rules in 30 years and we are not about to do so now. Wow, what great customer service! Especially considering the fact that on boxing day, a student employee told me to come back after boxing day, since they don t do Christmas exchanges on boxing day, which is completely understandable. Its not the money that bothered me, its the principle, and their horrible attitude. The owner and the blond woman that works with her were both extremely rude, they seem bothered, and unfriendly. The other day when I was waiting in line for boxing day shopping at their store, I was talking to another customer waiting, she said, the store has gone down hill, and I could not agree more. If the business is too much, and adjusting your inventory for a straight exchange for the same price is too much of a hassle, not to be discriminatory, but maybe its time to pass on the torch to a younger generation. These women are stuck in their old fashion ways of doing things. They need to realize they need to up their customers service with the times, be more flexible, and make exceptions when it makes sense, in order to keep their customers happy and coming back. Remember word of mouth gets around. If not, it may be time to retire, as I noticed during my Halloween shopping at their store, they ( when I say they, I mean the owner, and that blond senior woman that works there), they looked fed up of customers already. When I asked one when the Christmas decorations were coming out, she just nodded her head and rolled her eyes, like she was saying in her head, let me get through Halloween first. I went across the street to the new store that opened called the Zone Maison ( this is a small chain boutique store, they have others in Montreal), and what a difference in the staffing. The employees and owner really care about their customers, they have a positive attitude and they are more flexible. with their policies. This may be one of the reasons for the store owners frustrations and bad attitude. For many years, Le Panier was the staple store in the Pointe -Claire village, now they have a competitor that sells beautiful items, and has friendlier staff with more flexible policies. Do yourself a favor, its not worth the drive if you live outside of the west island, their Christmas selection this year, was horrible, compared to previous years, another client in the store noticed this as well. The owner blamed it on supplier issues, while Maison Zone, that sells similar items didn't seem to have supplier issues. The owner and the blond senior woman that works with her, (I don t know which one was worse, I would say the blond woman had a serious chip on her shoulder) needs to put a smile on her face, and pretend at least to show she likes her job. Life is too short to be this inflexible and bitter when you are running a business! Remember things don 't last forever in life, and its your customers that made you! Ps. Please read the low class review on google reviews, with the comment about the shopping bag! This store is not deserving of our business, if they continue to be this inflexible, especially with their customers that have been giving them our money for so many years! Shame on you!

Headline: Win the Battle, Lose the War…read more We just spent $100 on gifts at this store. When we asked for an extra bag, the clerk wanted to charge $1. This store has a lot of interesting and cute gifts. We've been in there half a dozen times in the past three years. However, our recent experience causes us pause.

Very nice place to visit. All products are hand picked from different regions in the world. If you…read moreare looking for a unique accent furniture items, wall decorations, brass or copper lanterns then this is the place you should head to. Note that each piece has only one copy and is handmade so you might not find it again if sold.

From the owner: Check out Maison Fusion eclectic collection: Accent furniture, wall decor, Lighting fittings,…read moreLeather goods, clothing, accessories, jewels, perfume and scented candles, and much more. Every piece was carefully hand picked and brought to you from all around the world and is handmade by skillful artisans.

Perfect spot for getting Montréal/canadian gifts, the merchandise is tastefully representative of…read moreCanada, some are very cute! The owner, Mike, was a super nice guy and gave a a discount just for smiling :) 100% recommending this place for souvenirs.

We were here at the end of November. There's quite a few souvenir shops in the area…read more It's small and quite narrow, but it's wall to wall with every imaginable souvenir you could think up of. I was looking for some unique sweatshirts or items for my niece and nephew. Nothing really stood out as special or unique, but you can get a standard sweatshirt here or mug or something for sure. It's was a curious walk through for us, but it's always good to check out other stores just in case.

Wonderful store with just about everything for kitchens, cooking and entertaining,read more

Cute little kitchen accessory and knick knack store - have been in several times…read more It's larger than the average kitchen boutique and just as overpriced but the people that work there are extremely friendly and know their stuff.

Awesome view..especially in the summer months friendly competent servers and nice coffeeread more

It's hard to add to the reviews that have already come before mine because how often does a reader…read moreneed to read about how cozy and welcoming this cafe is? The ambiance is warm, the outdoor seating facing the water is equally beautiful in winter and summer (albeit for different reasons). The only difficulty I encountered was a lack of parking space. Although I was able to park on a side street it was a little tricky with the reduced available space due to snow/ice. Outside of that little point I had a nice relaxing morning coffee (Bulbasaur approves!) while taking in the views and listening to other customers have work meetings (ie; not loud, just discussing). I am glad it was early morning and thus not crowded. I will be back to try their specialty coffees or at least espressos :)

I dropped by here during their Black Friday sale period since one of the books that I was…read moreinterested in showed up as being 30% off on their website. However, on their website, it mentions that prices may vary in the store which is "fine". Since I was downtown, I decided to drop by this store as opposed to my usual Indigo store that I visit (in Pointe-Claire). I looked for the book that I wanted to buy (The updated Wealthy Barber) and because it was on special on the website for 30% off, I wasn't sure if it would be located in the ground floor where they have tables with books on sale or in the personal finance shelves. I went to the personal finance shelve/section but couldn't find it. An employee noticed that I was having problems trying to find a book and asked me in French if I needed help. I answered in English and I know that French is the official language in Quebec but the employee spoke to me in French and based on his accent, I don't believe that he spoke English which I find strange since I would say that over 60% of the books are in English in Indigo and while Indigo does sell French books, the majority of their books appear to be English. I replied to him in French and told him which book I was looking for. He asked me what type of book it was and I told him that it was a personal finance book and I brought him to the aisle/shelf where I looked. He also couldn't find it so he asked another employee for help. I told her the name of the book I was looking for and she keyed it into her cellphone and said it was a personal finance or economics book. I showed her where I looked and mentioned that on their website, it shows that it is 30% off so I wasn't sure if it would be on the shelf or on one of the tables with the books on special. She called someone and I guess they told her that it was on the side of the shelf and that's where there were about 20 copies of the book. Some of the books had a sticker on it which said 20% off and some of the books didn't. She took one of the books without the sticker and handed it to me and then went to help another customer. I wasn't sure what the price would be given that my copy of the book didn't have a 20% off sticker and Indigo's website showed 30% off but also had a disclaimer that indicated "prices may vary in the store" so I asked the French speaking employee what the price for the book is. I've purchased books before so I know that books generally have their price printed as part of the cover. He took my book and looked and then pointed to the price. I then told him that the website shows 30% off, this book doesn't show any discount, and showed him some of the same book where there was a sticker on the book showing 20% off. He went to another employee working the aisles and I asked him if he could tell me what the price of this book is and he then turned the book over and said "the price is here". I then told him the same thing which is some copies of this book have a 20% off sticker on them, my copy of the book doesn't, and the Indigo website indicates that this book is 30% off online. He then told me that the price doesn't always match the website price and this is normal. I told him that I was aware of this and just wanted to know what the price of the book is since if it was regular price (or 20% off), I wouldn't buy it today and would buy it online. He told me to line up at the cash register and ask the people working there to scan it. I waited in line (there were about 15 people in front of me and 3 cash registers open). After about 3 minutes standing in line, I finally spoke with one of the employees manning the cash register. I asked her if she could tell me the price of the book and she did the same thing as the other employees which was to turn to the back cover and show me the price printed on the book's cover. I then told her that online, the price shows up as 30% off and on the shelf, there were some copies of this book with 20% off stickers on the book. She told me that the online price isn't always the same price as the in store price and I told her that I know this based on the disclaimer on the website and I just want to know what the price is since if it wasn't 30% off, I would just buy it online. She scanned the book and then told me that it was 30% off and I then told her that I would buy it. She told me the price (including tax) and I told her that I had a Plum card. She said okay and I showed it to her on my phone which she scanned. There should have been a way for me to find the correct price of the book without having to stand in line to "buy" the book and having each employee I asked about the price show me the price on the book's back cover like I've never bought a book in my life was somewhat insulting. If the book wasn't 30% off in store, it would have meant lining up in the line to buy the book for nothing since I would have just left the book there and bought it online.

The bookstore is huge and has an impressive selection of books across all kinds of genres. There's…read morealso a big section of staff picks, which I really enjoyed browsing--it made it easier to discover interesting titles I might not have found on my own. It's easy to lose track of time wandering through the shelves; I could easily spend the whole day there. The space feels welcoming and well-organized, making it a great spot for book lovers to explore and relax.

What a lovely shop! Gets 5-star rating from me! Beautiful items - Proprietor is friendly and…read morewell-known to Cornwall. Purchased lovely card, infused maple syrup, incense (loads of variety) Dog toys!! Wonderful selection of gifts for all budgets. K. Barnhart

Crème Brûlée in Hudson is a fantastic spot with an excellent location that makes it easy to visit…read more The food is delicious, the ambiance warm and inviting, and the service truly attentive. I went there with my wife and friends, and we all had a wonderful time. Definitely a place I'll recommend and come back to--great for anyone looking for a quality dining experience in Hudson! PASQUALE

Great, cozy place. The coffee is good. Service is cordial and fast. I ordered a salmon croissant…read morefor brunch; it was well made and tasty. The dinner and lunch menus look good too. I'm looking forward to trying them out.