Update: a friend wanted the vehicle to see if he could get it running in his spare time. A few…read moremonths later, he told me that I wouldn't believe what he found. He stated that he found three of the fuel injectors that weren't reconnected when Central Automotive was messing with the vehicle.. Once he reconnected the fuel injectors, the vehicle ran fine. So, basically we were out of vehicle due to the incompetence of this facility. If Tom, at Central Automotive, would have just checked his work, they should have found that and I would still have the vehicle today. Instead, I had to purchase another vehicle, which I did not want to do at the time. Update 2: Spoke with Tom today and his excuse for his lies about the vehicle not having oil in it was that he misspoke because according to the record he has it did have oil in it. His excuse for not reconnecting the 3 fuel injectors was because "we are human and humans make mistakes". But, honest, ethical humans would check their work to make sure they had not made a mistake when asked to do so. Which he would not. And, they would not suggest that I trade a vehicle that they knew had issues. He asked what I wanted from him. I said to sincerely apologize and consider at least a partial refund. He said that he fixed my vehicle (he made it worse) and I already gave him a bad review. So that was not an option. Very dishonest, unethical person!!!!

Been a customer for years. Good shop, nice folks but the garage guys are horrible! I kept my mouth…read moreshut hoping things would get better, didn't happen. EVERYTIME I get my car back it's filthy inside and everything moved. Today, my seat was slid backwards almost to the trunk. Mechanic left red dirt on door sill. Worst of all, I have black grease everywhere he touched because he couldn't be bothered to wash his hands. Oh yeah, two nice scuff marks on the door where he decided to kick open the door instead of get out the old fashioned way! Never again!

Service and quality of work are awesome. Mike and his team get it figured out and charge reasonable…read morefor their quality work.

Another satisfied review! Went to fix a problem with my older Toyota 4 Runners tailgate and inside…read morelights issue. Back gate would not open, lock or fully close. And my inside lights were malfunctioning, not sure how/why. Mike took the back gate apart (whoa, lol) and checked fuses, electrical and physical body issues. It turned out to be mostly physical issue and some electrical. Mike fixed it all and my bill was LOW, even with all the time it took to dismantle the gate, etc. A dealership would have cost a lot more and tried to up sell me. But I'm confident Mike would have let me know of any additional problems my vehicle had. Shelby is the office Queen and helped me as well. Mike did a great fix and all were very personable and nice people. Come here for an overall great experience ! TY Mike and Shelby.

This family owned business is the best!!! Berry's Auto was recommended by a close friend and I…read morewon't go elsewhere for my mechanic needs. They are honest, good people, and they don't charge you an arm and leg. ;). I highly recommend Berry's Auto to all my friends

Once again you guys ROCK!!! Car fixed perfectly!!!! Many many thanks!!!! Any time we come in its…read moreALWAYS a great experience!!! It's like visiting family!!!!

To the entire staff at Sudden Impact Collision and Repair 6330 Mooresville Rd Highway 150…read moreSalisbury, North Carolina (my angels) who rescued me on February 5,2026. While searching for an unfamiliar address in Rockwell, I ended up far from home. However, realizing that my gas gauge was nearly empty, I decided to find my way back home on Highway 150 Salisbury, North Carolina. Coincidently, I could not find an open gas station in sight! I began to panic as my tank was pinging a loud warning to refill. There was an avalanche of snow on both sides of the shoulder. Not to mention a busy two-lane dangerous highway. I quickly thought of pulling into Impact to ask if I could get a little gas to tide me over to the next gas station (over 2 miles away.) Fortunately, a very nice receptionist with a calm voice, Lori, assisted me. She received permission from Brian in which he quickly approved the request. I am so thankful that there are still many great people out here. I want to acknowledge your kindness and generosity. It meant the world to me I really appreciate your help. It is a blessing to know that there are still kind and caring people willing to assist people in need. I wanted to express my gratitude for your help and support today. It was greatly appreciated! A. Weaver

They did a good job in replacing my driver side mirror and pulling a deep dent on my driver side…read moredoor cause by a hit and run driver. The people were friendly. They got the job done nicely and the price of repair were reasonable. I would recommend their service. They also do auto repairs as well

I just moved to Concord a little over year ago bought brand new tires and took my car to Terry's…read more In 8 months my tires were worn down to no tread. I took my car to my mechanic back home and he told me the alignment was way off and to take it back to the place who did it. I then took my car back to Terry's and asked him to make it right. They would not even go out and look at my car. He told me after it leaves his he couldn't do anything. He also admitted to having 4-5 other people come back in and complain about the same thing. Now I have to go buy brand new tires and get another alignment. It is safe to say that I will not be going back. It was obvious that his alignment was not correct and he just took my money and ran.

decided to give a local shop a try to align my Maxima. Terry was a nice guy, shop was simple and…read morefit the area. my hopes were high. results were low as I am going have to align it elsewhere due to lowering springs previously installed on vehicle. my guess if you had a stock vehicle going to Terry would be fine, but not for an altered vehicle. $50 lesson learned, no offer to return money when I called to inquire about lack of adjustment.

Eddie was doing an oil change (which included tire rotation) and my rear bearing was totally messed…read moreup. He explained the repercussions of this issue and talked me through a potential repair plan. He was kind and super honest about the severity of the issue. He never pressured me into a sale and was genuine about taking care of me. Went through with the repair and the communication from him and Bobbie was great and kind. Highly recommend this place for your needs.

Love this shop! No-nonsense mechanic with experience and know-how to get the job done right. Honest…read moreand professional... Eddie Mac is the best!

This was always my go to place for repairing my Subarus for over 16 years. But since Jimmy paced…read moreaway. It has steadily gone down the toilet! Horrible non existent communication, so many cars stacked up around bldg you cannot even get into the lot. So much Junk Kevin literally cannot even get a car in the shop! Seven weeks ago I shipped my car to Higgins Automotive from Holden Beach, NC at a cost of $350, after talking to Kevin about a Bad oil leak on my 2008 Outback 3.0, Kevin was going to pull engine and reseal. After three Weeks waiting with no communication from Kevin, and Several phone calls later I finally got him on the phone. He was rude, but said he could only replace my engine with a JDM engine for around $3,000. I agreed, I NEEDED my car back. Waited two more weeks with no communication. Could not get Kevin on the phone. I drove Four hours to his shop. 10:30 am, shop was locked up. Cars and parts everywhere. I found my Outback on the very Outside edge of his parking lot, windshield covered in leaves and dust, not locked up, with my Only set of keys and key fob sitting on the drivers seat in plain view!!!! Anyone could have stolen my car. After about 25 minutes Kevin came walking up, acting strange. Told me I could just take my car and leave!!! I asked what was wrong was he Mad at me or something?? He turned back toward me and said " did I say I was mad at you??? And walked away! He refused to talk. Acting Really Strange!!! I have known Kevin for Many Years. He has Never acted like this!!! Good News thou! I took my Outback to Duckworth Automotive in Charlotte, a few miles away. I found people who knew and Loved Jimmy Higgins, former mechanics, and even Jimmy's own Son working tat Duckworth Automotive now!!!! It was Incredible, Very Professional! And one week later my Outback was repaired!!! Incredibly Awesome Experience!!!!! As Awesome as Higgins Automotive was when Jimmy was alive it is ten times more Horrible now!

Communicated with Mr. Hill via FB Messenger about a couple of cars he had on his lot. He sent me…read moresome pictures and claimed he had "2-3 more" he could send me. He never did, so I reminded him. Several days go by and nothing. So I match the pictures to the location he gave (China Grove, NC) and found the business. When I called asking about the cars his exact words were "Sorry, I only have time for serious customers." I was literally willing to drive from Virginia Beach with cash to purchase vehicles -plural- but he doesn't think I'm serious.

Burris Garage is a family run business in Kannapolis. They…read morehave a strong bond within the community. The shop is clean, organized and well maintained. When your vehicle goes in for maintenance you can rest assured they will repair your vehicle properly. The rate is standard for the industry. I'm pleased to give them "Five Stars."

I recently moved to Kannapolis within the last two months. I started noticing a grinding in my…read morerear brakes (that I probably let linger a little bit too long...), so I was anxious to try and find a local, reliable mechanic here in K-Town. After a quick google search I stumbled across Burris Garage, and I'm very happy I did. I called Doug right away and although he said his backlog of work was ~2 weeks, when he heard about the urgency of my issue he made accommodations to squeeze me in that same day! He was honest, prompt, and fair in his pricing--very transparent in the exact nature of the work he was doing and even showed me the old rotors after swapping them out for new ones. Hopefully I don't have any further 'issues' with my car, but if I do, I know exactly who my first call will be!