Wow. what a great experience. Immediate response, Will was awesome and was quick, efficient, and…read morepricing was very reasonable. The cables had detached from the roller and he fixed it and tweaked everything that needed attention. i will call and request Will to come out and install a new garage door opener in the near future. Veteran Garage Door has a new forever customer.

This was a wonderful experience. A call to the office this morning led to a visit around noon. The…read morework was completed in just an hour. Joe replaced two springs on our door, nice springs rated for 30,000 cycles. Joe knew exactly what he was doing. First he did the estimate then when I approved, he did the work. He even advised me on how to lubricate the parts. I would definitely call Veteran Garage Door Repair in the future for service. I paid using a credit card.

Always do a fantastic job for me. I've called he does to have a gate fixed and they said it's not…read morebroke you need a new battery! Trustworthy they don't fix if not broken!

Fantastic experience today! They showed up when they said they would and they billed me for what…read morethey said it would cost originally. They were very professional and answered all of our questions. Will definitely be using them again!

Very prompt service, honest and professional. Asa explained everything and answered all my…read morequestions. He gave me several options and didn't try to upsell me on anything. Quality work. I was very pleased with the entire process and would definitely use them again.

I've been having trouble with my garage ever since I moved into our home - the house is 3 years old…read moreand we've been in it for 2. I called Johnny B's, spoke with Asa and he came out the next day. Gave me a thorough explanation of everything going on, including future problems and a time frame of when we can expect them based on the quality of the product installed by the builders. He was very efficient with his time and fixed what we needed to get our garage working. When the next failure happens, we'll have these guys back out to fix it.

Service was A1. Colton came on time identified the issue left to go get the parts that was needed…read moreto fix the garage door came back and fixed it while we were having a great conversation totally professional, and would hire him again

Colton was quick to reply to my quote request. He was reasonably priced, came out the next day,…read moresupplied all parts and labor, and did a professional install.

Great service fast and reliable if they don't get right they stay or get someone in their company…read moreto make it right

Immediate response and availability. Same great quality service as I remember from my last…read moreexperience. My garage door closes with ease.

Reached out to First Responder Garage Door on Saturday morning. By Saturday afternoon, Cody, had…read morereached back out to me and scheduled an appointment to come out on Sunday afternoon to do the work. He changed all the rollers, greased the garage door opener drive chain, then turned his attention to repairing multiple issues that were caused by the people who originally installed the door 6 1/2 years ago. Any issues I have with the door going forward will be handled by First Responder! Top it all off, they threw in a 10% discount for me being a veteran!

Called the company this morning about a broken spring on a garage door that would not close. Cody…read morewas at the property within an hour, did a great job, didn't try to upsell any service and was as thorough as could be. Highly recommend this company.

Mike and his crew stand out for their customer service! Tristin is very through with his work. Gets…read morein and gets it done! All to my complete satisfaction. Mike is the driver of the group and you'll be happy to deal with a honest, consumer oriented, businessman. If you Ever need garage door serves, THIS is the man to call! I know I will!!

Garage door cable jumped resulting in uneven panels. I contacted two parties for next day quotes…read more The first was no-show, the second stated $6K plus and he was there to sell me a door, no repairs. Went to Craigslist and found Cowboy.. I explained my problem . We met up (on time) that afternoon. Luckily , it was a simple repair. Price was very (very) reasonable . He explained it was an old door, I agreed. He left a very detailed quote. Less than half the other quote. When I'm ready or if a friend needs service we'll call Cowboy

Deno quickly responded to my repair request and had my garage door fixed in no time. Very…read moreprofessional, and transparent with all charges and services. Highly recommend.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.