John was my service agent. I needed a spring for garage door, which had broken the night before…read more He got here ahead of schedule. After checking out the situation, he informed me that they were backed logged on the certain spring. He said he would call be as soon as they got some in and come back. About 40 minutes later he called me and said he found one and would like to come back and install it. He came back installed it and serviced both doors. Very professional and also reasonable price.

If you are looking for quality work, professional employees and reasonable prices...who…read moreisn't?!?...this is the company for you. I have had them out a couple of times now and have never been disappointed! Fast response, quick availability, quality service. Always on time if not early! Give you advance notice. Don't try to talk you into things you don't need, just work on what you need. Very friendly and knowledgeable staff. Will be a customer as long as have a garage door!

Very responsive, fair price, timely delivery and quality install. Robert was very communicative,…read more very honest and part of the process start to finish. Highly recommend!

Great customer support and response time. I called them and Robert came out in just a couple of…read morehours. He gave me a quote and they were able to come out the next morning and replace the door and the lift. Had a minor issue the first night and sent him a message and he came out at 8:30 in the evening and resolved the issue in 15 minutes.

Fast professional service…read more Very experienced owner/technician. HIGHLY recommend for maintenance or repair. No nonsense. Great service.

Great service, fast install and responds fast. Came in and installed a wall mounted garage opener…read morefor me. Things on my end did not make it easy, however he was patient with me and very accommodating. I would highly recommend for any garage door needs.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.

Great service fast and reliable if they don't get right they stay or get someone in their company…read moreto make it right

Immediate response and availability. Same great quality service as I remember from my last…read moreexperience. My garage door closes with ease.

I came home around 3:00 today and low and behold my garage door decided to act up. It wouldn't let…read moredown and I could see that the pin was coming out of the wheel that keeps the door on track. The wire cable was also all tangled up.....I placed a few calls and everyone claimed to be busy and stated they could schedule a repair first thing tomorrow morning. I continued calling around using Google and every service was answered by a call center in California, smh. I called Davis Door Service and there was no answer...... So, I went to Youtube and figured I could fix it myself but I had a few stumbling blocks. 1) it was too cold and windy outside to be repairing a garage and 2) I needed help getting the little wheely thing back on track. Otherwise I could have mastered it, lol. As I was going back into the house, Davis Door Service called me and triaged the situation. He asked me my location, said he could send a tech over shortly and quoted me a price. The tech, (Felipe I think) was very nice and explained everything beforehand. He was able to complete the job quickly and explained the warranty. My garage door is running smoothly like it was previously. I'm very happy and appreciative that I found this company in my time of need.

One of our garage doors was on the fritz. I reached out to…read moreDavis Door and had a technician at my house within 2 hours. He diagnosed the problem within a couple of minutes and provided us with options for repair. They were fast, professional, and fairly priced. I would use Davis Door again!