Highly recommend using this company! We woke up with no heat one morning, after calling this…read morecompany they had a technician at our house by noon that same day to fix the issue. Our technician Sam was really great! He was very knowledgeable and he quickly fixed our HVAC issue, and he even gave us a discount on our total charge. Really great service all around! Thank you so much for your assistance Sam!!

Jacob came out and had my A/C up and running within 30 minutes. Turns out the capacitor on my…read more7-year-old unit had gone out -- who knew!? He explained everything clearly and didn't try to upsell me on anything I didn't need. I also signed up for their $189 Preventive Maintenance plan -- living in the South, the A/C runs constantly, so it gives me peace of mind knowing it'll be taken care of. Great service, fair pricing, and no stress. Highly recommend!

Rammy was quick with answering my request for a quote and was able to come same day to replace my…read morewater heater. The cost was reasonable and the service was quick and efficient.

The Amazingly thorough Brother Rammy does it again. You know how in this city you need a working AC…read morewell into Fall football season? My central AC was blowing hot air, called my guy Rammy who had me back Polar Ice Capped in 24 hrs; replaced my capacitor and topped off my freon. Very respectful of the property, took video and pics of all issues and their repair, I mean this guy goes above and beyond. Give my go-to HVAC guy Rammy a call, you'll be glad you did!

I had my HVAC system installed just about two years ago, with an extended warranty. I went with…read moreCalloway & Sons solely based on their positive Yelp reviews as my friends really didn't have anyone to recommend. I'm not going to lie: getting this system installed in a home we were living in at the time was not a pleasure and I won't ever go through it again. We had to get the duct work done which is a horrifying mess (there's no way around it) and to Calloway & Son's credit, they did suggest we go with a split system. Live and learn. We also thought we were getting a system with zones which didn't happen and it was never fully explained why, but in these old homes with impossibly high ceilings and two levels, your bills are going to be extremely high if you have one single unit. It is what it is. I certainly don't blame them for that! But on to the most important stuff: the system is pretty good. Again, old house, not the greatest insulation and taking all that into consideration we are comfortable 80% of the year. The other 20% of times are where things are a less than awesome: this year's blizzard and any extremely cold days mean for a very hot upstairs, requiring us to run the window AC unit. And on those blistering hot summer days, there's no way we're comfortable upstairs without the window unit. Again, my house... it's ancient. It wasn't made for these types of systems. Last summer, there was a day in August when the system stopped working on a Friday. I was more than a little disappointed when I was told they couldn't give us a service visit unit until Monday. If you live here, you know it is literally unbearable to not have AC on a summer day. Luckily the very kind lady on the phone worked with us and fit us in. I also now pay for insurance that ensures priority service. I was only able to afford to get the HVAC on the owner's side of my two family house done and that was about 25K. The financing was not great... if I hadn't paid it off ASAP, it would have been almost double that. So try to pay it all upfront if possible. At least the option is there if you need it.

My vent wasn't blowing in only one room. Ricky came out and was very knowledgeable. He assessed the…read moreunit and diagnosed it very quickly. He discovered that one of the duct ties had come loose and he attached it. He explained how the tie and duct came loose and the entire process. I'm a bit more knowledgeable now! He went above and beyond!

Professional, honest, reliable, thorough, affordable; truly a class act. You won't be disappointed…read moreif you hire them for your HVAC needs.

Myself and my family have been a client for a long time. I can't say enough good things. They…read morehave always shown up on short notice and address the issue. Today Craig showed up with a smile on and fix my issue within 10 minutes. Thank you Hauck you are a true gem in the industry.

Great and knowledgeable staff who are very reliable and punctual to all appointments I have…read morescheduled with them. I heard about them through word of mouth and got a quote from Ed, the owner and they were more affordable than many other businesses around town. I've been VERY happy with my generator and recommend them to everyone! Thanks for all you guys do!

Do not use Comfort Engineered Systems Inc., (Com4t) of New Orleans…read morecom4t.com My mother is 80 with severe mobility issues and after Hurricane Ida, and a recommendation from a longtime close family friend, she finally decided it was time to get a Generac system. In March of 2022 (now September 2022) my mother put a deposit of over half of the total cost of a Generac system through Comfort Engineered Systems (CES) sales agent Geri. We were promised that our system would be installed in August/September 2022. CES has no idea when it will be installed and don't seemed all that concerned. All they they can seem to offer is "Sorry. Don't know. Don't call us we'll call you. You just have to be patient" As hurricane season began I started asking for status updates through phone, text, and emails with little to no response from our sales agent. I started to call CES daily and found out that Geri was no longer with CES. (Even answering basic questions since the sale required repeated contact) This is starting to feel like a scam. CES, and owner Edward Perez, leave me no reason to feel that they will not seek any type of immediate resolution. Nor do I now have any faith in installation or customer service in any capacity. I'd like to know where their own much lauded customer service and professionalism is. Finally I was as able to speak to a person at CES instead of their answering service after calling multiple times a day for several days. Pam from CES told us she might have more info in 2 weeks, but was unable to give any estimate of installation time, and that there are 53 people ahead of us. (Pam at CES, is very friendly, empathetic, and has been trying to make what amends she can. The answering service agents are helpful in their limited capacity) We now need to do extensive repairs underneath our house, and I am unable to schedule this work. This uncertainly of our Generac install could delay both jobs. Were we to seek to cancel, and go with another company, the wait is 4-5 months. Not even to mention our money is now tied up. Obviously CES expects their money as soon as the Generac is installed without delay. We do want this system, but how can we trust CES at this point? Every-time I told my mother I was unable to get updates, I could see her eyes water. When she found out the Geri was no longer there she got so upset I honestly thought I'd have to take her to the hospital she was so distraught. She is worried that she will lose her money. All I can say now is "I'm sorry mom. I don't know. They promise they'll call. They say we just have to be patient. I am trying. It's going to be ok." My father died a few years ago and he was a veteran, worked for the military as a civilian, and was sheet metal worker who worked his way up to management. He was a proud union member, and he would be appalled at the type of experience our family is dealing with. My parents worked hard all their lives and my mother felt that this was worth the expense to have some security and comfort. You'll find a lot of favorable recommendations for CES, but you may find, like me, that CES's promises are hollow. Their promises of great end-to-end customer service don't seem to hold from the beginning, When I spoke with the Generac customer service they seemed surprised. We'll be calling our credit union soon to explore options if there is no speedy and satisfactory resolution available. We realize that so many in our area have suffered a lot due to Hurricane Ida and that we are lucky. We also realize that it's been tough for a lot of business, CES included, for many different reasons that everyone is aware of. If we had even received simple courtesy email updates on delays instead of silence, and the run around, of course we'd have been disappointed, a little miffed maybe, but we wouldn't be so worried and and angry. I've worked in customer service and sales for years and if I gave this kind of service I would have been fired. At this time I've been waiting 10 business days for a call from Edward Perez the owner and was informed he was now out of the office 8 days. They keep giving him the message I guess. No other management has been made available to me to help. I have contacted Generac themselves and their escalation team is trying to help but since CES is an independent contractor they'll do what they can. Generac seems to also be having difficulty speaking someone at CES. They got a healthy deposit but that doesn't seem to matter. *Update I received (via a personalized copy/paste generic form email) a response from owner Ed Perez saying they are now starting to finish Generac systems purchased in September 2021. Again no estimate on when our system will be installed and no apology. Just vague business speak touting their "high quality standards"

Expert Air A/C took over Dusty's Air Conditioning Service when Dusty retired. We had used Dusty's…read morefor a decade. I was at a loss to know where to turn. But Expert is as reliable and responsible as Dusty's. They honor the warranty from the new unit we bought from Dusty. They come out promptly, are good at diagnosing problems and getting your unit up and cooling again quickly and without unnecessary drama. Michael, one of the A/C techs, has taken care of us for years. I knew his wife and she called him at the first sign of a problem. He is friendly and excellent at what he does. He helped us choose a larger, 2-stages unit with dehumidifier when we saw or unit was underserved. We have Bern very happy with it, ad MYB budge loves it cold, but the dehumidifier keeps it from feeling damp and uncomfortable. We consider Michael like one off the family! He still works there, but at Expert. Other techs have also come out and done a great job, as well. In New Orleans, we had a number of adequate and terrible companies, but on the Northshore, we only ever needed one. I can't say enough about this company!

I can not say enough positive about Expert AC. We called them on a Sunday in the middle of July and…read morethey were at my door less than 30 minutes after the first phone call. They found the problem, which was just a capacitor, and they were finished in minutes. Honest, straightforward, fast, and very reasonable with their price. Highly recommended.

This company was very easy to work with. They responded quickly to my requested, came out to…read moremeasure and got my quote the next day. I approved the quote and then in less than 3 weeks had my fence and two gates installed. Competitive pricing compared to other fencing companies in the area. Great communication. Their website is also easy to use to view installations appointments and make payments. Would definitely recommend them.

This company has been awful to deal with for me. It took them over 3 months to come install a small…read morefence and then a week to finish the job that took my neighbor 1 day to do on the other side, and my neighbor did a better job on that side of the fence. It has been 6 months now since I paid the deposit on the work, and they still haven't installed a gate that I ordered. No one returns my calls about it or can tell me what is going on with it. Update 2/18: After leaving a few reviews and filing with the Better Business Bureau, Forsythe finally started responding to me and completed the job. The gate came out good.

I called Authentic on Friday morning when my A/C wasnt cooling properly. I spoke with Brooke who…read moresaid she would get me on the schedule asap! A tech arrived within a couple hours and took care of the problem. A/C is cooling !!

Authentic air is a wonderful family owned company. They go above and beyond ! You call and they…read moresend someone out right Away ! Very friendly staff I would recommend them to everyone ! Big or small job they got you covered