I have had Steve clean our carpets several times over the years and he is professional and always…read moredoes a great job.

Service was fantastic! Quality and value were superb!…read more Steve is a well spoken, kind and considerate person when explaining to you what he is going to do and any concerns, you may have he explains in detail to ensure you understand will definitely use him again:)

Excellent service from Oswaldo. The process from start to finish was smooth and efficient. I sent…read moreout bids for carpet cleaning on Yelp and Oswaldo from Principles Pro Services responded promptly with a fair estimate. Carpets are cleaned and he took the time to explain things about the carpet like pet staining with UV light, high traffic areas like stairs, etc. The job was done right, Oswaldo was professional, prices were competitive. Not much more you can ask for. I highly recommend and will use them again.

Oswaldo arrived on time , went over everything he was going to do and the results we could expect…read moreto get! He was professional and our carpets look new ! We are having him return to do our couch later this week as we sprung it on him last minute! We will use this business again and highly recommend him!

I needed some cleaners to come do a deep clean within a couple days before putting my house on the…read moremarket. Fortunately I was able to hire Urban Maid for a deep clean within 2 days. They're really responsive and came at 1030am as they mentioned. There were 3 cleaners and they were able to clean the house within 2.5 hours. I'm really happy with the work they did and I felt like it was a fair price ($550). It was an extra $25 I believe since we have two ovens but that was perfectly fine with us. FYI - Isle mentioned that her husband also does shampoo carpet cleaning if you need that for your house as well. Thanks!

Move out cleaning was very well done and I received all of my deposit, my girlfriend was very…read moreimpressed when they did the walkthrough after they were done cleaning!

I contacted Ruben about cleaning my carpets. He came over the same day and walked through our home…read more I only wanted the traffic areas cleaned and Ruben was willing to do that. We picked a day for him to come out. Ruben arrived on the selected day and got to work. He did such a great job! Our carpets look SO much better. We felt the quality of his work was outstanding. He had quoted a cost on the first visit and even though he did a little extra, he didn't charge extra. We will use Ruben on a yearly basis now. Great small company!

Super friendly and accommodating business owner. Showed up on time, worked quickly, and charged…read morevery fairly. Highly recommended!!

My friend recommended Mike to clean and stretch some areas of our carpet. He's used him a couple…read moretimes with excellent results. I messaged Pacific Steam and went over my needs, shared some photos via text and got a quote. Scheduled my cleaning and stretching the following week. Mike showed up right on time! We walked the carpet and went over w everything in detail. 3 hours later my carpets looked new and all areas we discussed to stretch were fixed. Couldn't be happier! I've used the big chains in the past, didn't really know any better and the service and quality that Mike provided is far superior! I enjoy supporting local, family owned and operated businesses and highly recommend his services. Also, his quote was exactly what I was charged and it was an excellent value!

We couldn't be happier with the service that we received from Michael. From the first phone call…read moreto the finish of the service, he was professional. He was so knowledgeable about carpet. Our carpet was so stretched out and he made it look better than new. He worked very hard and is so kind. His prices are very reasonable. I highly recommend him. I won't use anyone else!

This was the worst experience ever! The man was 15 minutes late because he had the "wrong number"…read more Once he started he was fast but the carpets were NOT clean afterwards. In fact, there were tons of these random balls of carpet left everywhere. I would NEVER use this company again. I suggest you either get your own cleaner or leave the carpets dirty!

I am blown away by the customer service I received today. Jack Huffman with snohomish location has…read moremade me a life long customer. He's incredibly knowledgeable, and has the skills to back it up. My rugs look brand new! My dog will gladly put his dirty paws on them again but I'm reassured the mess and smell will get extracted when I call Jack. Huge thank you! I will be referring others.