On October 8, 2024, I brought my UForce 1000cc to Biker's Edge in Wichita, Kansas, for dash repairs…read morethat I was explicitly told would be covered under warranty (by Logan). But instead of doing the right thing and waiting for authorization from the warranty department, they jumped ahead and did the work without approval from them or myself. Now, I'm stuck with a $260 bill because the warranty department refused to cover it. Why? Because there was only a loose nut behind the dash, and no parts were broken. So now I'm out $260 for a loose nut. This entire situation is beyond frustrating. I made it crystal clear that this needed to be covered under warranty or call me to get my approval after they had a cost for me, but they chose to do the work anyway, without confirmation--and then expected me to pay for it. And as if that wasn't enough, it took them two days to even find my warranty in the first place. This is an absolutely ridiculous way to run a business. When you take a vehicle to a dealership, they at least have the decency to check out the problem, call the warranty department, and let you know what's covered before they touch anything. But not Biker's Edge. They just do the work and stick you with the bill no matter what. It's a joke. Customers should be able to trust that warranty repairs will be handled properly, but after this, I've lost all faith in their service department. And here's the kicker--when I went to pick up my vehicle, they told me the warranty claim was denied because the warranty department wouldn't cover it. I called the warranty department myself and found out the real reason: Biker's Edge labeled the issue as an "adjustment." If they had simply told the truth--that the gear shifter was getting stuck in the steering wheel--they would have covered it as a safety issue, no problem. That was the warranty department's exact words. This isn't even about the $260 anymore. It's about the dishonest and shady business practices at Biker's Edge. From what I was told by the warranty department, they make more money when they bill the customer instead of going through the warranty process. I will never set foot in this place again. I'll happily drive an hour to another service department that actually values their customers and doesn't screw them over. Avoid Biker's Edge at all costs unless you want to get burned like I did.

Terrible bussiness. Extremely high employee turn over rate. Owner doesn't take responsibility. If…read moreyou bought a Suzuki RMZ Army Edition recently, just know Bikers Edge is trying to sell your special edition parts you were supposed to receive with your bike after warranty registration.

If I could give zero stars, I would. My husband was hit by a drunk driver in March, and his bike…read morewas taken to Savage Cycles for repairs. It took eight months to get the motorcycle back, and when we did, the paint was done incorrectly and the bike wouldn't even turn over. We brought it back, hoping they'd make things right -- instead, it took another two months. When we finally picked it up again, the brake lights didn't work, the shift lever was placed higher than the primary cover, and the levers and grips had all been moved. The bike was still not properly repaired. The owner, Paul, was extremely unprofessional throughout the entire process. When we tried to address the issues, he became rude, dismissive, and even mocked me. He refused to let us start the bike before leaving his shop, and said he was done working on it -- despite never fixing it correctly in the first place. After months of waiting and thousands of dollars tied up in insurance repairs, we're left with a bike that still isn't right. I would never recommend Savage Cycles to anyone. Their lack of professionalism, accountability, and respect for their customers is beyond unacceptable

I took my bike (2007 VTX 1800) there for steering neck bearings installation and both forks to be…read morerebuilt. Paul and Stacy estimated the cost, kept me informed, and let me know when the job was completed. I could immediately feel the positive impact on the steering and handling of the bike. I am very happy with the quality and care I received.

We had a fantastic experience at this dealership. Purchased a new 2025 Indian pursuit dark horse…read morewith 10 miles on it. Taylor made the process so smooth and easy. We would recommend this dealership to anyone looking for a new or used bike.

I couldn't speak more highly of these guys. I had my clutch cable break on my way through Oklahoma…read moreand I patched it well enough to nurse it all the way to Wichita. While I was riding, my wife called ahead and informed them of my plight and gave them my approximate arrival time. When I arrived a parts guy and a technician were ready and available to help me, even though I arrived right at about lunch time. They got me fixed up and back on my way within an hour and were super hospitable while I was waiting! Highly recommended.

Found a part for my dirtbike that I couldn't find anywhere else on top of that found it at a very…read morereasonable price. It was shipped quickly with no issues.

The owner is a top notch vendor. He cares more about the customer making wise and knowledgeable…read moredecisions than about just selling a product to a random customer.

Super friendly and helpful. Got a great bicycle for a good price. Made sure it was the right one…read morefor me and got the proper adjustments.

Bicycle X Change Shops, Mike and Pat Scanga are the absolute best!…read moreThank you for your generosity and dedication to Great Cycle Challenge! We are partnering to find a cure for Childhood Cancer!

Stopped in looking for a new bike. Pat asked some questions and recommend several bikes and helped…read morepick out the perfect one for me. Great service real nice people best in Wichita.

I needed a specific spring for a brake job I was doing. They were able to help quickly. They were…read moreso nice and the part was reasonably priced. I will be back. Thanks

Needed 10 x 2 inch brake shoes for my trailer, which are not made anymore. I mailed my old shoes…read moreto them to be relined. They received them late on a Tuesday, bonded on new brake lining, and had them back in the mail on Thursday. They arrived looking like new shoes. I am very happy with the work.

Bought a badass motor from them, highly recommended. They have a great history and I feel like part…read moreos the team.

in 1990 i took my 76 shovelhead motor for rebuild i was very impressed when after installing it…read moreback in bike ,{ at that time i had an open primary with belt drive kick start only } putting the old s&s carb on it ,it started on the second kick wow . been running strong all these years