Came in for an oil change. They were a little backed up but were up front telling me how long the…read morewait would be which was longer than normal so I waited anyway. Every employee was working but followed procedures. The actual change was quick. Nice veterans discount. I will return.

Great team of guys, let u hang out in the car while they work, only takes 15 mins totalread more

I went to Veteran Vehicle Repair in Lake Geneva because my engine light came on. Veteran's is…read moreclose and they have great reviews. Their online booking is easy to navigate. They did not disappoint. I usually go to the dealer, but they ripped me off a ton of money last year. Anyway, the mechanic, Chuck, did a thorough diagnostic test, checked all that could be wrong, test drove my car, and found nothing wrong. I was told it was most likely my driving habits causing the engine light to illuminate. I checked out with Lauren, who was very nice. She explained the findings in detail. She said to bring the car back if the light comes on again. To make the visit even more special, Lauren told me there would be "no charge". Holy Lucky Day, Batman. I was ecstatic. I admit, I cried when I drove away. I'm not usually that fortunate. Veteran's is a treasure. They were honest, fair and professional. If your car is in need of repair, they are the mechanics you can trust.

Well, she was nice. Went in for a rear seal. They tried to get me for other things. Got an oil…read morechange, and they over filed it by 3/4. We all know don't over fill your oil. So I had to go to another shop to drain it.plus since they had my transmission for the rear seal I wants them to put in a new torque converter.never even talked to the tech. They should be more transparent. Call me old school, but I need to talk to guy doing work not the person behind the desk and I'm a vet.dont let the name fake you out,proceed with caution.

I brought my car in to Advanced Auto for an unexpected repair and I couldn't have been happier with…read morehow I was treated. Jeff kept me informed the entire time as to what needed to be done and how things were going. The car was repaired And when I went to pick it up I was greeted and treated with professionalism by two other gentlemen.

The experience that we were having was terrible. If it wasn't for Advanced Auto Clinic, I don't…read moreknow what we would've done? and friendly people. That are knowledgeable about their craft. I turned around and brought another vehicle right in. It's so nice not to have to worry if you can trust in a garage to be truthful. I will never take my vehicle anywhere else again!

I don't even know where to begin. I have been here twice & the first time (about 6 months ago) I…read morecame to have a simple oil change. The woman who serviced me appeared to be under the influence of something & seemed completely incompetent. The staff was sloppy & there was definitely nothing "quick" about the service, especially given that I was the only vehicle there at the time! The second time I waited 10 min at the desk before anyone bothered to wait on me, even though there were multiple workers doing nothing but stuff their faces with cheeseburgers. They clearly saw me, yet failed to acknowledge my presence! I'm beyond disgusted with these people & am even thinking of contacting the BBB after seeing how they allow employees to be under the influence on the job while working on their customers vehicles! Major liability. If I could give it negative points, believe me I would.

Great oil change Would recommend…read more Fair price and very fast service !!!!!! Exactly as I expected!!!

Worst oil change ever. I brought my car in at 11:30 and was notified that they had to change the…read moreblinker light which was okay except for the fact that he couldn't get the blinker light fixed. After walking around wal mart and even walking to Lowe's we came back at 1 and it was still not finished. An oil change and a light being fixed. This was when I was notified that they stripped the plug on the oil change. This took over 2 hours. I now have lost all plans for my day to camp out in the auto parts waiting room. I was told under a half hour when I showed up! Will not be returning.

On May 5, 2018 I took my car in for an oil change. I got the basic Pit Crew Service! After…read moreshopping for 40 min. I came to get my car only to be told that it was still being worked on. No one was in front of me when I bought it in, so I was first in line and the service tech said: "We will get it right in." I had over $100.00 worth of groceries, many perishables, I asked the manager why it was taking so long - he said: "I don't know - I will check!" The tech working on my car was right in front of the viewing window! He was slow as I have ever seen! He kept putting his gloves on and off, changing his baseball cap with a hard hat and even took a break in the middle of changing my oil! Again I complained and the manager went to talk to him. Finally, after over an hour my car was done. The manager told me to go outside, meet the tech, get my keys and be on my way, which would be faster since I had already been detained too long. When I approached the tech for my keys - he angrily demanded that I show him a receipt! I said that I was fed up with the service, that he was way too slow and he had seen me waiting! I told him again to give me my keys! He refused and I said: " Get inside and let's talk with your manager - I am fed up!" Upon entering he towered over me, made a fist and a very threatening face! I told him to go ahead and hit me, as I would sue Walmart and there were plenty of witnesses in the waiting room! The manager told him to give me my keys and I left, very stressed out! Upon getting home I checked my oil level, as I was not trusting the angry service tech and found that he had overfilled my oil by over 3/4! I contacted Walmart Corp. They had the Service Manager call me an apologize and offer to redo my oil change. I asked about the tech who had threatened me and was told that the manager would be discussing the issue with the store manager! I told him that I did not feel safe for myself, or my car with that employee being around me! I never heard back from him. I complained to Corp. and a security employee called and left a voicemail - I responded, but have not heard back since! I suffer from anxiety and am very reluctant to return there when the person who threatened me is still there. Overfilling oil can damage your engine! I will never go to Walmart Auto Center again and suggest everyone check your oil after going there! My next step is to file a small claims suit against them for a return of my payment and damages as well as emotional stress and punitive damages!

Mundelein Tire and Service is the best! My car, while old and still runs good is all types of…read morefunky. I needed to get an oil change and the prices are decent here while the service is pretty good so I knew I wouldn't go anywhere else. While changing my oil, Dan and the tech, Nikolai, were able to find some other issues including my brakes, egr valve gasket and camshaft plug. They were honest with me regarding what they found and gave me a decent price without tryin to run me up which I appreciated. Overall, they did a great job with my car and they didn't try to push unnecessary work to be done on my car. I will continue to use them and I would highly recommend everyone else to as well. Shoutout to Nikolai and Dan--thanks for taking care of my car.

I made an appointment using their on-line service. They tookk me on time and I waited for my two…read moreheadlamps to be replaced. The service was quicker than I expeded and cheaper than I thought it would be. Nice people who want to accomodate your needs. I have found that they will be my service provider of choice.

Another great trip to F&F in Delavan....this time for a puncture in a run-flat. Thought I was…read moregonna have to buy a new tire...for $600. Instead, Troy was able to patch it for $49. My 2nd time there in 3 months...continue to be impressed by Customer Service and Value. Thanks F&F.

Very impressed with F & F. Have lived in the area many years - this was my first visit there and…read moreWanda - the owner and her tire tech were very efficient...high quality work and reasonably priced. THANK You.

Really good folks. They take care of their customers and are quick to point out, not only things…read morethat may need repair right now, but the things that can wait. They strike me as people who care and are in it for the long haul, not just to make a quick buck on an up sell.

Had to get my brakes done and a check engine light dealt with! The guys were quick and extremely…read morefriendly. Made me feel like I could trust them which is what I really want.

Incredible shop with over and above service. We were visiting from out of town and had our…read morealternator light come on, which is a huge problem, and horrible timing. Called around everywhere and no one could help me, but finally called Mike's and within minutes confirmed they could get me in same day. The price was competitive, they fixed everything in one afternoon, and our van was in perfect condition again in time to take our family back home. We even got a warranty on the service, which I feel great about. Some of the nicest guys too. Thank you all for saving our day! Would highly recommend!

I'd been having recurring cylinder misfires for months. I'm no stranger to mechanical work and did…read moreeverything I could think of to resolve but needed another eye on it. We're 40+ mins away from the nearest BMW garage so I found Mike's Auto which is within 10 minutes. They specialize in import repair according to their site so I brought it in for a diagnostic. I just needed to know what they thought caused it and could probably do the repair myself. I'd already done turbos, O2 sensors, ECU, throttle body, Vanos, etc. The guys were very accommodating but communication was poor, I had to call for any updates or to find out they needed me to authorize a repair. Three weeks and $1800 later I pick up the car and don't even make it a mile before all the misfires come right back. This, despite their assurances that it was test driven multiple times. Right back I go. A week later I'm now told a catalytic converter was plugged and causing faulty readings for air/fuel mix, creating misfires. It made sense, the tech even sent me a video showing his gauge reading. He was confident. Cats were about the only thing I hadn't changed. They estimated 8-9 hours book rate so I took it home and installed some brand new cats myself (3 hours real time.) Car made it several miles this time before the same error messages appeared. So, the diagnosis was still incorrect. I won't be bringing it back. The guys tried hard but it's clear they don't possess any specific import knowledge or experience that will help me out. I've wasted $1800 to get back where I was a month ago, but with a pair of shiny new cats now. They're probably fine doing standard work like suspension or oil leaks but anything more complex seems beyond them.

Excellent customer service. Comfortable waiting area, and plenty of nice conversation. This was the…read morefirst time I requested additional work & had a mechanic tell me it was not necessary at the time & would be a waste of money. I would not hesitate to recommend them & look forward to doing business in the future.

Two visits to get daughter's car fixed. New to area so rec from parts store. Friendly, seem very…read moretrustworthy, do not over charge, on time and no nonsense. Hard to beat a shop like this when you find one!