Shady company ran by dishonest owners that will lie to you in order to keep your business…read more TSI Alarms also lied to me multiple times by saying that equipment installed by them (Qolsys IQ Panel 2) can ONLY work with TSI Alarms, and that if I cancel my account with them the panel will become useless. I was told that this info came directly from the TSI owners. They also said my doorbell video and other automations (lights, etc.) will not work if I canceled with them. They say that no other company will be able to use the equipment and it will only work with TSI since it was "theirs". They say that you cannot buy the Qolsys IQ Panel 2 online, because it comes from their dealer. This is all false. They will also tell you that they don't know if they are allowed to cancel your account and that they don't know how to cancel accounts (and you have to call alarm.com to cancel). After multiple times calling alarm.com, I found out that you do in fact cancel with the dealer (TSI), not with them (they are just a third party software company). The lady at TSI needed to speak to her supervisor (but they were conveniently gone for the day), and she would call me first thing in the morning about if they can cancel/how to cancel my account (wouldn't you know, they never called back, I had to call them). The next morning, my call was passed around to 3 individuals until I spoke to somebody who wanted to make sure I 100% wanted to cancel my account (for all the reasons above). My alarm.com account was gone less than 5 minutes after I hung up. It was a fun few days of conversations.

TSI is a great locally owned family run business. Their technicians and staff are very helpful and…read morefriendly. Their prices are the best with no pushy salespeople or long term contracts like national competitors.

If I could give no stars would be too good of a review. Awful company and I would not recommend…read morethem at ALL. POOR quality equipment and worst customer service I've ever dealt with. Only had my system a little over a year and one of my cameras do not work and my panel is out. Oh, Vivint wants you to pay a monthly fee for techs to come out and fix your equipment. I already pay too much for the crappy equipment as it is. I would be calling them everyday to come and fix something. Not worth it. Very dissatisfied customer and I'm stuck in a contract. STAY AWAY FROM THIS COMPANY.

This company absolutely sucks. I hate this company and I will never use them again once my so call…read morecontract is over and I do NOT RECOMMEND THIS COMPANY. They will take your money every month, won't install the equipment that you are paying for, it is extremely hard to get in touch with customer service, and they charge $99.99 if one of their technicians come out to service their business. If you have knowledge of security systems and don't mind paying your bill every month and also willing to fix and or troubleshoot everything yourself anytime something goes offline, then this is the company for you. If I wanted to work for Vivint I would have applied. This company is a NO GO!!!!!! RUN DONT USE THESE PEOPLE!!!!!!!! Not to mention I've been complaining to this company for years now....

I have been doing business with ADS of Mobile for over 20 years. Dan McDaniel runs a first class…read moreoperation with a very professional and courteous staff. ADS of Mobile is a locally owned and operated business and I would highly recommend them for all your security needs.

From the owner: Top Reasons to Call ADS of Mobile…read more Recipient of the BBB "Excellence in Customer Service" award three years in a row. Installation technicians and security and fire consultants are police background checked, fully licensed, insured and bonded; plus issued Alabama Electronic Security Board of Licensure photo ID badge. Guaranteed local 24 hour emergency service. Fastest UL monitoring: 15 second average dispatch and up to three years guaranteed monitoring rate. The lowest false alarm rate~ Best false alarm guarantee. Written reminder of system testing, inspection and service. 10-minute average customer service response: on-call technicians are equipped with cell phones and pagers. Active community involvement: Alarm Association Board, Chamber of Commerce, Kiwanis Club, National Fire and Burglar Alarm Association and the False Alarm Ordinance Committee. Service satisfaction guarantee ! First Nine Months Basic Monitoring Free *Some Limitations and Exclusions Apply ~ Call for Details. For Local Service Please Call (251) 232-8470 or (251) 665-4868 For A Site Survey and System Design Quote!

I paid for services (total house wiring) that I did not receive. I paid for Phase 1 & 2 and now no…read moreone is answering my calls, emails or texts. The business name sign is no longer in the building on Airport. So I'm assuming he's moved or working out of his home. I am filing charges & contacting the Alabama Board of Electricians! Keith should be ashamed of himself! I have pictures, receipts & emails! He's a lowdown business owner!

Outstanding Customer Service and Expertise!…read more Keith at Mountman Electric installed our security system two years ago, and his service has been exceptional ever since. Recently, I found myself in a bit of a panic -- we had just gotten new cell phones, were locked out of our system, and were leaving for vacation the next day. I called the office for help troubleshooting, and Keith returned my call immediately. He explained that my issue would typically require a service call, but since we were about to leave town, he went above and beyond. Keith offered to FaceTime me and personally walked me through reinstalling the mobile app and re-uploading my account. Throughout the entire process, Keith was calm, reassuring, and professional. His extensive knowledge and willingness to help made what could have been a stressful situation completely manageable.