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    Vivint

    1.0 (3 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Vivint

    Security monitoring services

    Security system installation

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    2 years ago

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    3 years ago

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    TSI Alarms & Audio

    TSI Alarms & Audio

    (5 reviews)

    Shady company ran by dishonest owners that will lie to you in order to keep your business…read more TSI Alarms also lied to me multiple times by saying that equipment installed by them (Qolsys IQ Panel 2) can ONLY work with TSI Alarms, and that if I cancel my account with them the panel will become useless. I was told that this info came directly from the TSI owners. They also said my doorbell video and other automations (lights, etc.) will not work if I canceled with them. They say that no other company will be able to use the equipment and it will only work with TSI since it was "theirs". They say that you cannot buy the Qolsys IQ Panel 2 online, because it comes from their dealer. This is all false. They will also tell you that they don't know if they are allowed to cancel your account and that they don't know how to cancel accounts (and you have to call alarm.com to cancel). After multiple times calling alarm.com, I found out that you do in fact cancel with the dealer (TSI), not with them (they are just a third party software company). The lady at TSI needed to speak to her supervisor (but they were conveniently gone for the day), and she would call me first thing in the morning about if they can cancel/how to cancel my account (wouldn't you know, they never called back, I had to call them). The next morning, my call was passed around to 3 individuals until I spoke to somebody who wanted to make sure I 100% wanted to cancel my account (for all the reasons above). My alarm.com account was gone less than 5 minutes after I hung up. It was a fun few days of conversations.

    TSI is a great locally owned family run business. Their technicians and staff are very helpful and…read morefriendly. Their prices are the best with no pushy salespeople or long term contracts like national competitors.

    Vivint - securitysystems - Updated May 2026

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