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    Mike Erdman Toyota

    2.5 (144 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Mike Erdman Toyota

    Auto brake repair

    Auto engine repair

    Mike Erdman Toyota Photos

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    2 months ago

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    4 months ago

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    10 months ago

    They make it very difficult to get service. I started going to Melbourne Toyota even though it is further away.

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

    They made the process of buying a car easy. They were really willing to work with me until I was satisfied. Thanks to Jay Manley

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    3 years ago

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    3 years ago

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    2 years ago

    Great atmosphere and great folks to deal with thank you for your help.

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    5 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Best service and follow up! Call and ask for Alyssa when scheduling your service! She's always so polite!

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    Page 1 of 4

    Ask the Community - Mike Erdman Toyota

    Review Highlights - Mike Erdman Toyota

    “Ivan Hagans instantly understood, and led me across the parking lot to the one and only possibility that matched my search.”

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    Jackson Kia

    Jackson Kia

    (42 reviews)

    I almost never go to a dealership for service when it's not warranty covered, but this was a unique…read moresituation. Grok diagnosed my issue, but none of the local auto shops could get me in, and my car was dying at intersections. Kia got me in the same day that I called, concurred with the Grok diagnosis, and resolved the issue before lunchtime... and bonus, didn't charge me an obscene fee. Sure they offered additional service up-charges. Sure they tried selling me a new car. Sure their WiFi was unusable for Zoom calls over VPN. But most of that was expected. Thank you to Dustin and the rest of the team who got me ready for a road trip. Much appreciated!

    This is going to be a long review, but I want to share my full experience so future customers…read moreunderstand what they may be walking into. My first interaction with Jackson Kia started online after I received a Kelley Blue Book offer for my vehicle. Shortly after, I began receiving multiple calls from the dealership expressing strong interest in purchasing my car. During the first conversation, I was completely transparent that I was currently in a lease with Acura but was interested in potentially getting out of it and purchasing a Kia. From the start, the experience felt pressured. A manager told me I needed to make an appointment and made a point to say that if I didn't come in, it would take away from other customers and the dealership. That immediately made me uncomfortable. That same week, I received at least five more calls from different salespeople asking when I was coming in. I explained multiple times that my fiancé was also purchasing a truck that day and that we would come in when we could. I was told they would be "ready" & "roll out the red carpet" for us. When we arrived, it was clear they had no idea who I was. A salesperson sat down with us, pulled up inventory, and took notes on all of the vehicles I was interested in. Once I mentioned my Acura lease, he brought over a manager who immediately began asking how much I owed. At that point, I simply wanted the offer on my vehicle that they had aggressively contacted me about. Instead, I was told Acura blocks dealerships and they couldn't help me get out of the lease. That was fine - I said I'd handle that myself and reiterated that I was still interested in purchasing a Kia, cash. While there, my fiancé asked for an appraisal on his Toyota 4Runner to compare it to another dealership's offer. They were gone for less than five minutes and came back with "about $10,000," handed him the keys, closed the browser, shook our hands, and ushered us out. No breakdown, no effort. I wasn't even offered the chance to see a single vehicle I had come in for. For context, another dealership had already offered him $24,000, and the next one offered over $20,000. The offer from Kia was an obvious lowball & made it clear they had no interest in working with us once they realized the lease situation wasn't easy. We walked out stunned wondering if that actually just happened. The next day, I received a text from a manager saying, "We're sorry we missed you yesterday." This showed a complete lack of communication, considering I had been physically in the dealership the day before. I explained what happened and commented that the "red carpet" they promised felt like a joke. Trying to recover the situation, the manager told me there were "ways around" the lease and encouraged us to come back. After confirming details with Acura, we foolishly gave them another chance. During this visit, the same manager accidentally sent me a text clearly meant for another employee about an upset customer arriving--unprofessional, but consistent with the pattern. He hyped up what he called an "insane, crazy deal" on a vehicle listed around $32,000, already over my stated $30,000 budget. He returned with a final number of $43,000 out the door, including nearly $11,000 in fees, one of which was an almost $5,000 mandatory warranty. If a fee is not optional, it should be included in the advertised price. These fees were significantly higher than every other dealership we visited. We walked away. We went on to work with several other dealerships including Dodge, Toyota, Honda, Acura, etc., and I can confidently say this was the worst experience. One dealership even warned us not to go to Jackson Kia because of poor service and excessive fees. Ironically, I did decide to purchase a Kia--just not from Jackson Kia. The lack of communication, aggressive pressure followed by dismissal, and outrageous fees made this one of the most stressful car-buying experiences I've ever had. I will absolutely be warning others to avoid this dealership, because I would hate for anyone else to go through what we did.

    Mike Erdman Nissan

    Mike Erdman Nissan

    (108 reviews)

    I waited 4 hours on service for Nisson Titan before I asked for any update. 8/15/2026…read more At that point no one seemed to know what was going on. My past years of service experience were handled by '"TJ" (Service thech) He was always immediate. About an hour later Jack Bock helped me to find the answers. I was sent after I arrived home a very good instruction video on the exam of my Titan. It was thorough. I tried to find "Jamie" who was the author of the service review clip sent to me. I had no luck in finding him! No one seemed to know. At any rate because of that video of my truck, along with the late assistance by Jack Brock I am very pleased with the service experience.

    First the guy who convinced me to buy the car used his father's past relationship as my friend's…read morepastor to manipulate me. Then I was promised 90 days til my first payment. I noticed that it was less than that on the contract but was told all I had to do was call the credit union I financed with and they can extend it without a problem! Another lie! The credit union said the dealership would have to cancel the contract and make a new one. Also, the car has been pulling to the right. They didn't offer a CarFax and now I know why! I bought my own and found out there were damages under two previous owners which was not disclosed to me at signing. When I took the car in for an alignment, they supposedly did one. They called a couple days later to see how it was going. I told them it still pulled to the right sometimes and I mentioned the CarFax. I was told Andrew would get in touch with me. Weeks have passed and no call back. I just called regarding the issue with the credit union only to get transferred after being told by the young lady that she would check to see if a manager was available. I got transferred to a nondescript voicemail. After leaving a message, I decided to try back. No one answered and instead immediately transferred me to the manager who had me on speaker apparently, and was quite rude. He wasn't interested in the issues I've been having and just wanted my name and number to have their finance guy call me back at some point. So far, I have not had a pleasant experience. I was warned years ago about Mike Erdman but I thought things had changed. I guess not! I should've stuck with Coastal Hyundai!

    Mike Erdman Toyota - autorepair - Updated October 2026

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