I used to work right down the street from Japanese Auto Center (JAC) since the early 2000s, but…read moretypically take my vehicle to the dealership for service. Looking back, that was a mistake. Recently, I needed to replace the evaporator core and expansion valve for my A/C, and the dealership quoted me almost twice what JAC did. Since it was such an expensive repair, I decided to give JAC a try, and I'm so glad I did. The first thing that impressed me was the size of the shop. They have multiple service bays, not just in the main area but in another section as well. More importantly, the customer service was outstanding. Whenever I called with a question, Kevin didn't have someone else relay the information--he got on the phone himself and kept me updated every step of the way. When the replacement part they received turned out to be defective, they handled it quickly and made it right without any hassle. Another thing I really appreciated was the complimentary rides to and from my home while my car was being repaired. Maria and Mario were both incredibly kind. Maria mentioned she had recently joined JAC after working as a parts driver for another company, and she had nothing but positive things to say about the people there, which spoke volumes to me. Then, over the weekend, while driving to Orange County and finally enjoying my cold A/C, I started hearing a strange wind noise coming from my convertible top. I thought maybe a seal had come loose, but when I got home and looked under the car, I discovered my engine splash shield had torn loose and was scraping the road. I called JAS right away, and they immediately contacted the parts department, ordered the replacement, and took care of it quickly. I want to thank the entire team. From Kevin, Roger, and Dan to Maria and Mario, everyone I dealt with was professional, honest, and genuinely helpful. It's hard to find a repair shop you can trust, but I can honestly say I trust JAC. They may not give your vehicle a courtesy wash before you leave, but if you're saving $$ is it really worth it? If you're looking for a great place to have your vehicle serviced, I highly recommend giving them a try.

This has always been one southern California best auto repair center, best customer service you can…read morehave. I been going here for 22 plus years I have sent over 20 or more friends to them, thanks Dan and Eva, and your staff for their support. Price assessment

Still trying to keep my wife's 2007 Pilot alive (200K+ miles). My wife was complaining about an…read moreoccasional noise she hears in the front end. I, of course, told her that I don't hear anything (wishful thinking on my part). So I take it in to Torrance Motors without an appointment and ask if they could take a quick look at it to verify it is still safe to drive, as we had a long upcoming trip in a few days. They right away put it up on the lift and verified that it was safe to drive. However, the control arm, tie rods and bushings (leaking grease) were shot. Showed me the pictures and it was a mess. This level of repair was not cheap...but it was reasonable. No more complaints from my wife...at least about the car.

Had 1.25" front leveling spacers installed along with an alignment on my RAV4. Dropped it off right…read morewhen they opened at 8:30 AM and it was ready by lunchtime. The alignment was slightly off at first, but they told me to bring it back and got it dialed in perfectly the following day. They stand behind their work and even told me to come back if anything needed to be re-torqued after the suspension settled. The results came out great. The stance looks much better with the factory rake reduced, and the ride quality still feels smooth and OEM-like. No noises, vibrations, or issues afterward. The vehicle drives straight and handles great. Professional service, quality work, and solid communication throughout the process. Definitely recommend if you're looking for a clean leveling spacer install done right.

Fast , affordable and efficient!! Glad I found a great mechanic! Thank you guys , will be back !read more

Fast and reliable service. Highly recommended . Will bring my car again next time I need anything.read more

My car symptoms started when I did a hard break at stop light while turning slightly left. After…read morethat, I was experiencing vibration & noise whenever I turn my wheel left. The staff test drive my car to verify symptoms. Then inspected under the car. It looks like brake dust shield was out of place which was causing the problems. They were able to fix it free of charge with no inspection fee. I feel sense of relief that problem was resolved and it wasn't anything worse. I'm very thankful for their service!

Really nice gals at Takeda. Punctual service as well. Was a new customer but will come back for…read moresure!

I started going there out of convenience. Walking distance from home/work. Now its been over 8…read moreyears. They always do right by me and I trust them

Took my car into Shige's a couple times already this year. One repair was pretty major (replacing…read morefront struts). Every time I drove over a pothole or bump or anything, I was in pain, PAIN... my butt was crying :'( We recently took a road trip (17.5hrs driving), no more pain. Thank you Shige's!!!

Great customer service and very reasonable price. Much lower price than what the dealer wants.read more

Another Trustworthy Auto Repair Shop…read more I recently started researching some of the best auto repair shops in the South Bay Los Angeles area -- specifically Torrance, Carson, Wilmington, San Pedro, and anywhere within a reasonable distance of Harbor City. Torrance Auto Repair came up in a Reddit discussion recommending some of the better shops in the area, so I decided to give them a try. I brought my car in for an alignment and also asked Jimmy to give me an overall evaluation of the vehicle. From the beginning, he was transparent, helpful, and respectful. After completing the alignment, Jimmy explained what other work my car may need and gave me his recommendations. What I really appreciated was that there was no pressure to spend money right away. He simply let me know what to keep an eye on, encouraged me to stay in touch, and recommended following up when needed. That kind of honesty goes a long way with me. I'm always looking for trustworthy people when it comes to maintaining my car, and Jimmy gave me the confidence that I was getting straightforward advice rather than being pressured into unnecessary repairs. I'll still continue going to Pacific Auto for my tire needs, but I'm happy to have another reliable auto shop for other vehicle services. I'd rather support both businesses based on the specific needs of my car. Transparent service, no pressure, and good communication -- exactly what I want from an auto repair shop.

Honest, reliable, my go to Toyota service dealership with honest mechanic crew…read more Never overcharged, always straight shooting in terms of what it takes to keep my Toyota running from a former Toyota Mechanic.

Been a customer of Herbert and MasterTech for many years...Herbert goes above and beyond…read moreexpectations, always quick to respond to any issues I'm having with my vehicle, and offers a respectable price for his services. Makes it stress free when things get stressful with my truck. Thanks Guys!

After my car was vandalized, a friend referred me to Ace's, and I'm so glad they did. My car is a…read more2011 with low miles and has always been in great condition, so I was worried about the repairs. Scott at Ace's immediately put my mind at ease and assured me he would take good care of it. During the disassembly, Scott discovered previous damage that had never been reported and had actually been glued together. Instead of overlooking it, he worked with my insurance company to make sure the car was repaired the right way. From start to finish, the entire process was smooth and stress-free. Ace's had me in a rental car the same day I reported the claim, and about a week and a half later my car was ready. I honestly think it looks better than when I bought it. The paint is flawless, the headlights are crystal clear, the alignment is perfect, and the overall finish makes it feel like a brand-new car. I truly appreciate Scott and the entire team at Ace's for their professionalism, excellent communication, and quality workmanship. I highly recommend them to anyone who needs collision repairs.

I had an excellent experience with this shop. They took great care of my car, handled everything…read morewith the insurance company, and even provided a rental vehicle, which made the entire process very convenient and stress-free. My car looks brand new, and I'm extremely happy with the quality of the work and customer service. I would definitely give them a 10/10 and highly recommend this shop to anyone needing quality auto repair! Thank you Scott and Eli

I experienced excellent same day brake service with Hillside. I will definitely be using Hillside…read moreAuto in the future and recommending to family and friends. Thank you Hillside Auto!

Oil change service. Friendly, prompt, convenient and…read moreefficient service. No need to leave vehicle. I was in and out.

Toyota Tacoma needed a heater core. Took over a month. So if you want your car back fast don't take…read moreit here. 1 could not put my steering wheel back straight it's to the left he said that's as close as he could get it. 2 my radio is not wired back the way it was. I have to take it to get both issues corrected on my own because they could not get it right. I will say they tried but after 3 tries I took the truck and moved on.

Auto repair shop is amazing great service customer service on point very knowledgeable in pricing…read morethe work they perform is absolutely fantastic really appreciate all the work you provide.