really prompt, efficient, quality service with a genuine smile…read more it's a pleasure to do business with people that know what they're doing and have a great attitude while doing it.

Overpromise, underdeliver, and scammity scam scam. LONG…read morereview warning. I needed the charge ports replaced on my laptop (a Lenovo Thinkbook which I use for employment). That's what I told them when I brought it in, and when I called before I went. I was initially told, both on the phone and in person, that the laptop repair I asked for would take 2-3 weeks. He said they would clean my keyboard and screen as a matter of routine. After I paid the diagnostic fee (even though I didn't need a diagnostic, I wanted the charge ports replaced, period, but I looked at it as a deposit) he didn't want to give me a paper receipt, but I insisted. Turns out, the *receipt* says 3-4 weeks. Surprise! Then, they had to send it away to a place called "U Rock" (because some lady there "did not do micro-soldering right now" for reasons unspecified), and URock is not available physically or by phone or email to the customers. It's apparently not available by phone to the staff at UBreakIFix, either. I waited nine days, no call no text no email: no estimate. I called. Same guy who gave me the bad timeline says they've got limited notes from "URock" but the new part is on order and to call again "Monday." I called Monday. Still nothing (still same guy): no diagnostic notes, no estimate, no timeline. He said he'd call me the following day at 5pm. No call. I called *them* at 5.40pm; the notes were still very sketchy and could have applied to a part test, could have applied to a repair, and could have applied to the machine as it was when I brought it in. Still no estimate. At this point they've had it 14 days. I ask about the timeline. Was told "well, it does say 3-4 weeks." Okay, but even though that's a week longer than I was originally told, I certainly never imagined it might take them up to a month just to get me an estimate! That was a Tuesday. No contact from them at all during the rest of the week. I called on Friday. Got a different guy, who was able, eventually, to track down the ID number of my ticket, (no explanation about why the ID number they gave me was unusual) and eventually, to follow the shipment back (apparently the tracking number they were given by URock applied to a different carrier than they had said)-- evidently, the "repair" had been done; I NEVER got an estimate or agreed to it, but they wanted $96 more dollars (in cash -- it would have been $98 had I used a card) to give me back my laptop, which they said was ready for pickup that afternoon. Went in at 2pm. Neither the first guy nor the second guy showed up. My laptop was there, they plugged it in for me flat on the desk and it seemed to work but I said at the time I'd have to see how it functioned at home. The young woman who took the remainder of the payment said, when I asked for the part that was replaced, that "URock scraps the old parts." So that was suss right there. We are now 2.5 weeks in, so the original timeline *did* hold, so that's cool I guess. Keyboard and screen were NOT cleaned. I asked the young woman about that and told her who told me that would happen. Her response? "He's not here. He's out on a call. And it's not in the notes." I gather that whatever they say doesn't matter if they're not there when you show up about it. Apparently, it doesn't matter even if they *are* there. Got it home. Plugged it in, put it on my actual lap. Same problem I brought it in for: the primary charge port is fried, and the contact points on the secondary charge port don't hold if you move the machine. People? It's supposed to be *portable.* It's also less than 5 years old. I called. Young woman said "but we tested it while you were here!" smh. And then told me the work was warranted and if I took it to any of their franchises they'd have the notes. Great. :/ I'm looking just EVER so forward to *that* process. As far as I can tell, they charged me $149 without ever giving me an estimate while holding my machine hostage for 2.5 weeks, never once reaching out to me with any updates or diagnostics, and NOT ACTUALLY REPLACING the charge ports I paid them to replace. Do not go here. It was a complete and utter waste of money and time, horrible communication, fraud, and a huge frustration. Awful.

Hi everyone, yesterday I went to Whoopsifix for the first time. My IPhone 17 Pro Max wouldn't…read morecharge with my charging cord anymore. George was so friendly and helpful. He immediately took off my phones case and tested my phone with his charger. The phone began to charge perfectly and he recommended a new charger. I bought a new charger from him and it works perfectly. I will definitely bring my phone back anytime I have problems with it.

George was great! Needed my computer fixed ASAP. He kept me informed of where he was at in the…read moreprocess and met with me after hours to get me my computer back. Very accommodating, professional, and just a nice guy.

Donna is awesome, the store lots of affordable iphones ready to go. Highly recommend. They are…read moremoving to ft Pierce and I will travel for them.

UNQUALIFIED TO DIAGNOSE AND PERFORM CELL PHONE REPAIRS, AND UNETHICAL BUSINESS PRACTICES:…read moreI was compelled to spend money for a repair that did not solve the problem, they did not guarantee the work, and the phone was rendered completely useless after their work. They also led me to believe they have the definitive expertise to repair common phone problems by stating they knew how to fix it, ordering parts in advance and charging for the repair in full before the phone has been physically examined. They never told me the repair was at-risk and not guaranteed. They did not notify me BEFORE starting the repair of water damage that would have made repair impossible, so that I could have opted not to perform the repair. Instead they lured me in to have a useless repair performed on a phone that was unrepairable. 1) DIAGNOSIS: I called and asked about repairing my Moto Power G cell phone. During any call, callers could not hear me except when I put them on speaker (an inconvenience, but the phone could still be used). There were no other problems. Someone named Frank diagnosed the problem over the telephone, said they could repair, and decided on a process requiring a specific replacement part. They had not examined my phone, but I thought he knew what he was talking about. They ordered a part, I was charged in full for the part and repair, and was instructed to come in when it arrived, and be prepared to drop off my phone for a couple of hours. 2) FIRST REPAIR ATTEMPT: When the part arrived, I brought the phone in, and left it a couple of hours for them to repair with the replacement part. When I came back, the on-site tech disclosed that when they opened the case they found water damage. She did not at that time say the water damage was the cause of the speaker problem. She had already replaced the part. We tested the repaired phone, but it still had the SAME SPEAKER PROBLEM. At this point she said the part they ordered must be bad, and asked me to wait for another week for them to order a second replacement part. I took the phone home and it was fully functional except for the speaker problem. 3) SECOND REPAIR ATTEMPT: When the second replacement part came in, they called me in and installed the second replacement part. However, the problem was still not repaired, it had the SAME SPEAKER PROBLEM. On testing, there was now a NEW NON-CONNECTIVITY PROBLEM: the phone could not connect to the cellular network. She disassembled, checked the SIM, reassembled, and rebooted the phone, and it now appeared to have cellular access, so I left. However, within 5 minutes, the phone could not connect to the cellular network. I now had both the original problem and a NEW NON-CONNECTIVITY PROBLEM (rendering the phone useless for calls). 5) FINAL RESULT: I came back, and the tech now said the phone was beyond repair. I asked why she ever tried to replace a part on a water damaged phone that a knowledgeable technician would have known was unlikely to fix the problem. She did not have any response except that I had already paid for the repair, and repair fees are nonrefundable. So they diagnosed the phone and planned repair, ordered the part (twice), but when this did not correct the problem, and they THEN notified me the phone was unrepairable. I left without a solution and out my funds. My problem with them is that they diagnosed a specific problem over the telephone, but when they discovered the phone was water damaged BEFORE trying to repair it, did not tell me prior to starting repair, nor that the new part was unlikely to solve the speaker problem. I would have stopped them from performing any repair and would have requested a refund had I known. I feel deceived, though I'm a pretty knowledgeable person.

Stopped here in a panic after dropping my phone and having it completely green screen. Was super…read moreworried because I need my phone for work and to see my future scheduling for that following evening. Came here on a whim and left 100% satisfied. The owners were extremely nice to me and allowed me to sit inside while my phone was getting repaired which only took approximately 20 minutes. Chatted the entire time about how I dropped my phone as well as the hundreds of different ways other people drop their phones. Was told that he had 20 years of experience and it definitely shows. Lady was very sweet and funny. Would 100% recommend this place they were very professional and very kind. This is your one stop for all of your tech repair needs.

My first time in looking for a replacement battery for my cell phone…read more The owner Dee was very helpful and honest. He didn't have it in stock until Monday and quoted (what I though was a fare price) however we were leaving town Tuesday and was hoping to find someone that had it in stock. We went to several other shops and no one else had it in stock and to order, it would be 2x the amount Dee quoted me. When I went back to Cell & Fix Tech, Dee made sure I was paying what he had quoted and the transaction was very easy and pleasant. I HIGHTLY RECOMMEND THIS SHOP! - Thanks Dee see you Monday for the fix.

Excelent service. Highly recommended. Great disposition to…read morehelp. Fast response. Needed a change of battery for my iPhone and he arranged a home visit to solve the problem without delay. Very happy.

He came quickly and fixed my Son's phone in his portable work van/office. courteous and friendly…read more guaranteed work for 30 dayy

Scam repair shop! Avoid at all costs! Went to get a screen replaced on my iPhone 17 pro max and…read morethey gave me a faulty screen which broke within a few hours. Upon trying to reach the shop to repair the broken screen they did not return any calls or texts and since they requested payment via Zelle, they were able to steal my money. Don't be another one of their victims! RUN!

I can't thank you enough Phone Repair Shop!! My phone was constantly dying but I didn't want to…read morepurchase a whole new phone. Julian looked at it, gave me an evaluation & an amazing price. My phone's battery was replaced within the next hour & it's like brand new!!!! LIFE SAVER

I called ole boy... he said come by in 20-minutes…read more I dropped my iPhone a couple times. Screen cracked. THANG, THANG was not working. I figured I was S.O.L and would have to go to the Apple Sto and drop 7-bills on a new iPhone.... Ole boy took a quick look, evaluation, and said I needed a new LCD screen and to come back in 20-minutes. I cam back, he had the THANG THANG fixed and I'm in business. He did a real nice job, and was very fair, and friendly. Recommended.

Thanks for the Great Service on a Saturday Quick Service had a Battery Changed on an I Phone 7 And…read morea Good Price. Thank You.

I have used Tim Murray and MacPro since I moved to Port St. Lucie in 2001. In the ensuing…read moredecade-plus, I have ALWAYS been astonished by the depth of knowledge, integrity and enthusiasm he brings to his company, and by extension, to mine. Tim is a SOLUTIONS man...finding a way to get done what you need to do at the most affordable cost. He has extended the life of several of my Macs with memory upgrades and other enhancements that provide the performance of a new machine at 1/4 of the cost! When you run a small graphic design business as I do, you NEED someone like Tim and his Mac expertise. You'll never find a nicer guy with more integrity! He has been invaluable in making my business successful. Highly recommended!

After being told be Apple Care to make an appointment at the Genius Bar down at the gardens mall…read morefor my out of warranty Mac book pro that wouldn't boot up, I contacted Tim by phone and was able to quickly drop it off for inspection. Within a few hours Tim diagnosed the problem and had a solution that served me best. He confirmed his assumption and was aware of a recall on a specific part that Apple used in my model! He gave me explicit instructions on how to get it fixed by Apple for free! I followed those instructions and received a box the next morning from Apple to ship it to them. It was returned to me a week later completely repaired and all for free! Thanks to Tim for the honest assessment and genuine service he provided. So many people today would have taken advantage of my situation to make an easy buck. There is a lot to be said about what Tim did here folks. I hope this review will help him get as much business as he wants! I will definitely use him in the future and send as many people his way as I can.