Kris was fantastic to work with. I had started to recover my outdoor patio cushions myself and…read morequickly learned it was beyond my skill level. She took the time to review my work to see if it was salvageable. And despite a busy season, she took the project on, was extremely pleasant to work with, and taught me a little along the way. Her quality of work is impeccable. She completed it faster than expected. And they look fantastic!!

I never write negative reviews but I had such a horrible, albeit brief, email exchange with…read morewhomever responded to my email inquiry on the website that I have to share it. I emailed Sew Many Things to ask about getting my two chairs reupholstered. This is a copy of the exact email exchange: Me: Hi, I have two chairs that need to be reupholstered. I'm looking to spend less than it would cost to buy new chairs.Thanks, Marisa Sew Many Things: Marisa,That's not something I can respond to in an intelligent way...First,I don't have any idea what the chairs even look like? Second,I don't know where you shop for new furniture? Bob's...Chariho...Jordan's??? Ok, so maybe I wasn't clear on what I was looking to spend but wouldn't you think that a business owner what say something like "can you tell me a little bit more about the chairs, what is your price range, here's what our services typically cost" or something a little more customer friendly??? I couldn't believe the response. As a business owner myself, I would never respond to an email inquiry with such a bad attitude. So future customers of Sew Many Things, be forewarned. Needless to say, I will be seeking my services elsewhere.

Was told "It will be awhile". There is no place to park at this facility. It's "park at your own…read morerisk" if you can find a decent space. All the other cars were cars waiting for repairs. No parking for customers unless you block the adjacent gate.

Very skilled and responsive upholsterer…read more I found Top-stitch from a recommendation from a friend of mine. I needed some cushions for two custom lounge chairs. Steve was easy to deal with and helped inform me about different options for foams, fabrics, and techniques I could choose from. He was even willing to create some test pieces out to help me finalize my idea. Steve worked with my rather tight timeline and delivered the cushions on time and at a fair price. I'd be happy to hire him again.

Kreatelier, OH HOW I LOVE THEE!! Thank you for our beautifully reupholstered and refinished chair…read more It was a sad chair with good bones that we received from a friend and it is now a show piece that my friend wants back. It is the second project that you have completed for us, and again, we are very satisfied with the exceptional work. Just look at the NEW compared to OLD look.

I love a bargain. This will give a bit of insight into why I bought a Rowe chair off Craigslist…read morefor $100 and...confession...have stored it in the garage for the last four years. A waste of space until Kreatelier transformed it into a one-of-a-kind gem. Pernilla and the Line are true artists with a customer service focus. They helped me isolate two fabrics, so my run of the mill seat became a juxtaposition of masculine and feminine (see before and after pictures). Top pillows are reversible, giving me two looks in one. Truth be told, it is expensive to reupholster. You've got the cost of fabric plus the labour. With this said, I have never regretted spending a single penny. Open seven days a week = convenient! Now, let's all make a pact to clean out the garage so we can upcycle and make space for the car.

Fred has been nothing but wonderful while restoring my roll top desk. After an in home visit that…read moredidn't have everything he needed to get the tambour back on, we "attempted" to deliver it to his shop. After the desk fell into a million pieces and a reassuring call from Fred that it could still be fixed, I could not be happier with the most amazing restoration. Not only is it back in one piece, the tambour is fully functional and looks amazing. I couldn't have found a better business to work with, and Fred has been so helpful every step of the way. I look forward to working with him again in the future.

We had several items that were damaged during our move to Newport, RI and were thrilled to find out…read morethat Fred and Meg could repair our family heirlooms and our treasured international pieces. Both Fred and Meg are extremely talented and their attention to detail is remarkable. The entire process with them was seamless and conducted with ease. They are incredibly professional and flexible in terms of scheduling. Certain items needed to be repaired at their facility and those items were picked up and returned promptly. Other items were repaired onsite in our home and they were especially respectful of our time and environment. The quality of their craftsmanship is unparallel. I would highly recommend entrusting them with your most treasured items because they will take the time to ensure the piece is restored back to its original glory and sometimes, even better than before.

Three years ago Alvarez Upholstery recovered a family heirloom and also an antique of similar…read morestyles in the same fabric giving us a unified look that could be used together. We were so pleased with their work that we hired them to reupholster an Ethan Allen Berger Chair and Foot Stool. Of the seven upholstered pieces in our living room they have re-covered four of them, we are exceedingly pleased, would recommend them to anyone needing upholstery work and would certainly use them again when we need similar work in the future.

From the owner: Gardening, irrigation, retaining wallsread more

We worked with The Drapery House on a number of projects over the years and spent more than $30,000…read moreon custom window treatments and design work. Their craftsmanship and design expertise have always been exceptional -- no question there. Earlier this year, while cleaning out my home office files, I came across documentation from a project dating back six years -- one that had never been fulfilled. To be completely transparent, I had forgotten about it until now. I reached out to request a $200 refund for the uncompleted work. Despite providing clear documentation and context, my request was handled dismissively. It's disappointing that after years of loyal business, The Drapery House refused to honor such a simple, good-faith request. It makes it clear they do not value long-term customers. It's also worth noting that The Drapery House is not BBB accredited, which may help explain the lack of accountability we experienced. It's a shame when a company known for quality undermines its reputation over something so small. I'd be glad to share the full email correspondence with The Drapery House to anyone interested in understanding the experience in detail.

Talked to Al over the phone and, similar to the other 1 star review, he made me feel like I…read morecouldn't afford them. Said it would be $2000 for custom drapes. This guy doesn't even know what I want and he's throwing numbers out. Wouldn't do business with, if this how you treat a potential customer, I don't want to know how you treat a real customer.