I bought couple of vanities, mirrors and toilets from these guys. One of the vanity is missing…read moreparts, very weak and feel it's from IKEA. It doesn't worth $400 especially when my contractor can't install with missing parts. Both toilets are missing wax ring and bolts to hold the toilet. My other bigger vanity was delivered and was not in a box but seems like the box was wrapped around it and was left open in my garage poor delivery job. I will post the pictures later today. I would not recommend this store at all. After spending $1900 i expected to get quality product but everything seems like very low grade Chinese manufacturing.

I just wanted to commend Halil over at the Home Design for a great job so far with helping me find…read morea replacement part for a double vanity purchased last year from this location. Halil went above and beyond this last week to track down the part and make the order. Our new part is due to coming in at the end of the week so I will update my review then but so far so good! If my experience is any indicator of the level of customer service and support provided normally then I certainly recommend them to anyone looking to purchase kitchen and bath furniture for their home.

We built a house decades ago and always assumed Studio 41 was a bit uppity and out of our budget…read more Boy, was I wrong. We're currently remodeling a bathroom and moving at light speed when my contractor asked me to pick up a drain from Studio 41. I wondered why Home Depot--or even Chicago's own Faucet Shoppe--wouldn't have the part. But he knew exactly where it would be in stock. When I arrived, I was immediately greeted and shortly after met Angela. Even though I only needed one small part, she gave me her full attention and never rushed me. Later, after selecting tile, I thought--why not reach out to Angela again? I'm so glad I did. Her knowledge of the products is remarkable, and her eye for detail is truly unmatched. I left with everything we needed for our project, feeling 100% confident about our remodel. We only gutted the bathroom yesterday, and tomorrow all of my parts will be delivered by noon. Thank you, Angela. I truly appreciate your time, expertise, and thoughtful price consideration for our budget. We'll be back for the kitchen remodel!

We were connected with Angela L. at the Lincolnwood location and honestly, it turned out to be the…read morebest thing that could have happened for our bathroom renovation! Angela is absolutely phenomenal. We were becoming overwhelmed by the sheer number of tile, vanity, and fixture options available at various locations. She has an incredible eye for detail and quickly helped us zero in on selections that felt perfect for our space! She listened, understood our vision, and made what could have been a stressful process genuinely enjoyable. What really set her apart was her responsiveness and communication style. She was prompt, proactive, and always kept us in the loop. We never once felt rushed or pressured, which has made all the difference. Highly recommend working with Angela if you have the opportunity!

May 14, 2026 After several nightmarish remodels we were…read morereluctant to begin a new one. A friend referred KBU and the minute we met Kelly and Nancy, something felt right. We felt comfortable discussing our vision for our kitchen. They were very knowledgeable and listened to our needs. They were not pushy but made suggestions that made sense. After committing to using them, we started the process. It is time consuming, challenging, overwhelming and exciting but they put us at ease. We never felt rushed and they wanted to make sure we were happy with our final decisions. They visited us frequently. KBU does not start projects until all the materials are delivered, which is a huge pro. The work with a previous company, was very choppy as they began working as individual materials arrived, which extends the completion time and the mess. The day the project began, the crew, Rade and Jesus, came in and thoroughly covered up the areas that were not under construction. The demolition went smoothly and the crew cleaned up every night before ending their shift. They were very respectful and professional. It was a very pleasant experience. This was a great first impression and they didn't disappoint moving forward. Their work is perfect and they are very precise. We gutted our kitchen, opened it up to the living/dining room, and added an island. This was a complete remodel. The entire process was monitored by Nancy and Owen. They visited us frequently and were very patient in answering any concerns or questions we had. Of course, we had several change orders, but they were always open to the changes. Owen and Nancy were very patient in explaining the process and listening to our concerns. They are a great team and very committed to customer satisfaction. Our friends visited during renovations and were so impressed with our kitchen that they decided to work with KBU. Our kitchen turned out above and beyond beautiful. The crew work is precise. Any issues that came up were handled immediately and professionally. KBU does not take short cuts and stand by their work. We would recommend KBU to anyone considering a remodel. No more nightmares for us after working with a team of true professionals. We wish them all the best in the future of their business, lives, and family. They are hardworking, professional, competitively priced, and most importantly honest. They commit to their promises. Thank you to the entire team, including those behind the scenes that we may have never met. Sandy and Scott-Morton Grove

We were warned repeatedly: "A kitchen remodel will be a nightmare--don't live there while it's…read morehappening!" That, along with a few other cautions, set our expectations before starting our project with Kitchen & Baths Unlimited. For my wife and me, however, the experience turned out very differently. We cannot say enough great things about Nancy (design), Owen (project management) and the entire team that meticulously executed the remodel. While I work from home and my wife commutes downtown, we decided to move forward with gutting and remodeling the vintage kitchen in our 100-year-old farmhouse in Evanston--and we couldn't be more pleased with the outcome. Yes, the demolition phase was a bit loud, as expected. But after that, the usual construction noise--hammering and drilling--was manageable. The team did an excellent job minimizing disruption: adjacent rooms were carefully sealed to contain dust, wood floors were protected with panels, and window treatments were wrapped in plastic. Design selections were also made easy thanks to Nancy, who guided us through choosing colors, cabinets, and countertops that matched our vision. The result is a beautiful transformation from a neglected, dingy farmhouse kitchen into a bright, modern farmhouse space. The Italian tile backsplash complements the quartz countertops with subtle veining. The lower cabinets are a soft gray, while the upper cabinets are white, creating a clean and balanced look. We also upgraded our appliances and fixtures, including LED ceiling lights, a Bosch microwave drawer, a professional KitchenAid range with a matching hood featuring an infrared sensor, and a modern stainless-steel farmhouse sink with a gentle bow. Despite an initial delay with the permit office due to a previously applied for permit that KBU helped us manage, the project stayed on schedule. We made a few minor upgrades along the way, but thanks to Owen and Nancy's guidance, we remained on time and within our overall budget. The KBU crew was professional, punctual, and highly skilled. Communication was seamless--especially since I was working from home--which helped address questions quickly and keep the project moving efficiently. In the end, we passed all inspections and received written approval from the village within a day. For us, this remodel was a great success. Thank you to Nancy, Owen, Patricia, Rade, and the entire team! You are the BEST!

So here's the thing. This is a plumbing supply shop. It's not a "big box store" which means, Ace…read morehardware, Home Depot or Lowe's. Nobody is waiting to offer you a sweet greeting followed by hand holding you into a purchase. It's a parts shop. There's a counter and a couple guys that will assist with connecting you with their products. What's the benefit? The ability of purchasing quality components that plumbers stand by. You may realize, these guys don't often have deals and their pricing will be different from the aforementioned stores. They're in the business of supplying products. We, the public benefit in putting standard grade, sturdy, products in our homes and businesses. Take for instance a common kitch or bath faucet. The components that operate the flow of water will be made of quality metal rather than plastic. No jab at plastic but, most of the similar products sold at big box stores are made with plastic and succumb to breakage. They are cheaper and will not last as long. (Knock on wood.) I come for the one-off, a quality shower fitting or the obscure items that I cannot get at my local plumbing shops. ie a run of fiberglass insulation for a specific sized hot water pipe. Compared to other supply shops it's pretty clean in here and they offer free coffee sometimes.

If a customer calls and asks if you have a fitting you should actually check and not just make them…read moredrive here and say oh we actually don't have them. Waste of time for laziness

I'm going to do business with Mr. Aaron. A cool and smart business man with a cool disposition…read more Old school charm and smart as well. My kind of folks.

The people at this store go above and beyond to be helpful. Natalia took time to order a piece for…read moreme that they didn't have in stock, go over how I could install it myself, then gave me a list of recommended plumbers in case I wanted to go that route. I hope I don't have any more plumbing issues, but I highly recommend this place for those that do.

Leo is the man! Love my new bathrooms. Had a great experience with Premier Remodeling Services. Leo…read morewas fantastic to work with--clear, responsive, and easy to communicate with throughout the project. I was really impressed with the speed and quality. His cost & timeline estimates were accurate, and the quality of the work is truly top tier. We'd absolutely work with them again and highly recommend them.

This company overcharged me by thousands of dollars. After they installed my floors they looked…read moredirty and had streaks on them. I called them up and they used a floor polish that didn't make it any better. It actually made it worse. They didn't use furniture pads that I bought for them to put under the couch and other furniture. I thought they used them and when I tried to move my couch, it scratched the floor. When I called them, they said it wasn't their responsibility to use the furniture pads or to get the streaks out so it looks like a new floor. They were very rude. I ended up hiring a new company for $3500 to get my floors looking the way they should've the first time. I would never use them again. They said there's nothing more they could do and it wasn't their responsibility to put on the furniture pads. I talked to the president of the company and he was very rude. I ended up having to go to a new firm and spend $3500

I picked some tiles at this F&D location on Oakton. Easy to see from the street, easy parking. A…read morefriendly staff person greeted me and directed me to where I could pick up the order. My order was picked and helpfully placed on a wheeled cart. I brought out to my car, almost dropped a box of tiles (whoops!). Very helpful!

Purchased a threshold for a shower which was the description of item by floor and decor returned…read morewithin in a week wife loaded in car gently and item cracked, luckily learned of poor quality before installing. Went to return item they said can only give me same poor quality item or would not give any refund or any other accommodation per store manager. My family and friends will never shop at this non customer friendly store again, would rather go to Home Depot, Lowes, Menards that will stand by thier products.

We are overall happy with the way the shower turned out, but there were a few things that left me…read morefeeling less than satisfactory. After reviewing the scope of the project, it was estimated that it would take a week and a half to complete. Not only did it take over a month to eventually complete, the days that the team would work were unpredictable. On several occasions, as the team would leave for the day, they would tell us they will be back tomorrow, and then not show up. Or, they wouldn't be able to tell us when they would come next, and would surprise us a few days later. They ended up needing to complete this project after I had delivered my baby (original timeline would've been completed weeks prior to my due date). Additionally, we noticed there were a few design decisions that were made without consulting us, like the drywall of the shower/re-installation of the water gauge (it's now not flush with the wall and very loose) and the selection of tile at the base of the shower that doesn't match the floor. He had offered to come fix the water gauge, but after coming to look at the issue, he has not gotten back to us in 5 weeks. I had high hopes for this project, and while it still looks nice, the lack of communication made it really difficult to want to recommend Peter or use his team again for future projects.

I recommend Piotr and his team. We hired them to renovate our kitchen and master bath. They quoted…read moreus a fair price and delivered both projects on budget. They were respectful and responsive and easy to work with and we're very happy with the finished product. We would definitely hire them again for future work.

There's nothing flawless about their work. I had a rehab done on a condo, I could go on about all…read morethe issues and frustrations but this review would be way too long. Their contractors are just pos's like most of the contractors out there. And you know at the end of it Simon had the audacity to say I was lucky that I had my work done when I had because prices just went up 30%. Gtfo

Flawless homes just finished renovating my condo, it was a dump a total gut job. I was extremely…read morenervous and unsure of the process it entails. To take on such a big project. Simon walked me through the entire process and guided me in picking all the beautiful pieces my new home would need. Even when I had doubts about what I chose, I was able to change things until I was happy with my choices. Simon and his amazing team were on time and concise with everything they promised me. I am beyond happy with their work and highly recommend them for all your future home needs. Most important they stayed within my budget and helped make all the right decisions. thank you Simon, Carlos and the entire team.

I've always been a fan of this store, their products and their classes. No longer. I purchased a…read moreset of battery operated salt and pepper grinders to replace an older set of theirs that had broken last December. The new set lasted less than three months and one stopped working. I took it back and they swapped it for another model as they no longer carried the original. The other one broke a few weeks ago, and between the two they were used maybe ten times max. The store, the manager, and the website refused to do anything because their storecdid not complete any paperwork on the original exchange. This used to be the place for quality products and Furst class service, obviously no longer.

Such a cute date night experience! You make several courses with your partner and get to take home…read morewhatever you don't finish. You are working with other couples so you will be sharing utensils and space with those you don't know. However, everyone is learning together and the chef did a good job at making everyone feel welcome. BYOB!