Highly Recommend!!! Wonderful experience from start to finish. New roof, gutters/guards, etc!…read more Josh, Jessica and their team were great to work with .. great communication, highly professional, efficient and very respectful to my beautiful garden which surrounds my property! His team was very contientious and made every effort to work around my plants while maintaining high quality workmanship! The workers on site were amazing!! I am so grateful for what they have done for me and my home!! From someone who is not so easy to please ... I'm impressed. Bravo Forward Roofing! Keep up the good work!

I called to have them come over and give me an estimate to repair my roof and gutter. It took them…read morea while to get to me before they came over. I signed a contract with them to get it completed by a certain date. They never kept in contact as to what day they were actually going to come over and do the roof. They showed up and did the roof part of it, but not the gutter part. I didn't hear from him for over a week a week and already past the contract deadline completion date. I also asked him for a quote to do the entire fascia around the house. I never got one. By this time i just wanted him to complete the project. He finally got ahold of me and explained that he had family issues and that's why it wasn't complete. As a costumer, I don't want to hear about your family issues. You're the owner of the company and have a project manager that works for you. If you don't trust the project manager, why have one. Have him earn his money and reach out to costumers if you can't. I was told serval times that they would be out today to finish the job. They never showed until 2 weeks after the deadline. He stated that we just got the materials to finish the job. Again, not my problem. Communication and customer service should be the first thing that needs to be done if you want the customer to recommend your company to other people looking for any roof repairs. Sorry that I have to write a review about this. The owner is a nice guy, but young. Get your project manager more involved in the company and have him reach out to costumers if things are going to be late or problems arise. If you're looking for a company to not call, communicate, or go over the contract deadline. Then use them. I'll go someplace else.

You don't need to bother calling anyone else, just call Randy. We wasted a year dealing with a…read moredifferent contractor, wish we would have called Randy first. He communicates regularly to keep you in the loop, knows how to work with insurance companies and the quality of work is FIVE STAR.

Customer Service has gone WAY downhill over the past several months beginning in late 2019…read more Receptionist is the rudest person ever and the owner Randy's demeanor has changed dramatically. I don't know how they stay in business with this receptionist. She chases work away, as evidenced by other reviews here. Sorry to say that I WOULD NOT recommend them any longer. Don't give your money to people who act as if they are doing you a favor by taking it!

Top notch roofing left nails and screws all over the property, blocked our entryways from both…read moresides, damaged our ac conduit through pure negligence, which caused us to lose our air condition for over a week in the middle of the summer. They damaged multiple window screens around the property. Do not do business with this company.

Definitely 5 STAR Review!!! Very competitive and very quick. They did a complete tear off and…read moregutters on my Northeast Rockford ranch!!!! The workers were meticulous and they were on time and on budget!! Without doubt Top Notch deserves their name as they are a Top Notch company!!!!

Top Gunn Roofing did an incredible job on our new roof! From start to finish, the entire experience…read morewas smooth and professional. The crew was efficient, respectful of our property, and the quality of their work is outstanding. We absolutely love how our new roof looks, and we already feel more confident about our home's protection. The team at Top Gunn really knows what they're doing, and their attention to detail shows in the final result. Highly recommend Top Gunn Roofing to anyone looking for quality work and excellent service. We couldn't be happier!

Had a horrible experience from the beginning. Total lack of communication with you. They will…read moreschedule your work to be done and then not show up. Paid them after they finished the roof and gutters and then they did not come and complete the rest of the work they were paid to do. Refused to answer texts or phone calls to come and finish the work after they were paid. After every mess up the owner apologized and said that is not how they run their business, but obviously it is since they refused to come and finish the work after I paid them.

I highly recommend this siding company! He was quick, professional, and did excellent work from…read morestart to finish. The quality of the installation was outstanding, and he paid attention to every detail. He was easy to work with, showed up on time, and completed the job efficiently. I'm very happy with the results and would definitely use him again.

I had a problem with my kitchen window. Called Window World and they said they would send someone…read moreout to take care of it. A young man came today and fixed the window. He was very nice, friendly and polite and knew just how to fix the kitchen window . I believe his name was Rock. He is definitely an asset to Window World. They honor their warranty and don't charge for service calls. I am glad I went with Window World for all my windows and slider door.

If you are female and don't want to deal with a raging contractor, I would advise not to get siding…read morefrom here. I regret trusting them as I thought they did an awesome job with the windows. How they allow livid contractor to talk to paying customers like he does is WILD. I found 2 other women on Nextdoor with similar experiences. I am now worried that siding wasn't properly taped as another one had the city come by to stop them installing. Maybe have a guy friend with you if you want to deal with the hostile siding guy, but his snotty, ragey phone call after I found issues with the installation were uncalled for. He also texted at 9:45PM in an angry tone. I 100% regret going with them, and if you want to walk on eggshells when you find issues and point them out, this is the place for you. Sabrina in the front office is amazing though, she's too good for the place. She didn't gaslight me or made me feel like an issue. Window World was also $6000 more than the 2 other quotes I had, but I was scared to go with smaller companies.

I hired Jarvis from Redline remodeling to fix three wooden fence gates and two other small outside…read morewooden features. He arrived on time and with the help of another family member completed all requests within a reasonable amount of time and for a more than fair price. Everything looks nice and works well!! They were pleasant and conscientious and I would not hesitate to recommend them . I will likely hire them again as well!

Hiring First Edge to replace my roof last year was one of the worst decisions I have made as a home…read moreowner. If you want a contractor who will properly install your roof and honors their warranties when there is an issue then look somewhere else. They were fine to work with at first, their salesman was very responsive and helpful with working with insurance. But he left the company shortly after the insurance was approved and the contract was signed, and then it quickly became so hard to get a hold of anyone at the company. We went through 3 different project managers with them, each one worse than the last. It took months to get the roof and siding replaced, then months later I found out they weren't paying their supplier because that supplier threatened to put a lien on my house. We finally got that resolved in November and I thought I was finally done with them. But, now our brand new roof is leaking, I have water coming out of a light fixture, and water spots forming on my ceiling and getting them out here to do anything about it has proved impossible. This is supposed to be covered under their warranty their owner, Jeremiah, told me it would fall under their warranty and he'd be out in a week to take a look. That was well over a month ago at this point. Since then it's been almost impossible to get in contact with him. He doesn't answer his phone, or the company phone, and doesn't really respond to texts. When he does, it's just to say he'll be over in the next couple days, and that inevitably passes without him showing up or communicating to me in anyway. Dealing with First Edge has been nothing short of a nightmare, if you value your property being fixed properly, and a warrantied work actually meaning anything find another contractor. This one is not it.

I decided not to hire this company after reviewing their public social media posts. Openly mocking…read moreor bashing women because of their political views raises concerns about professionalism and judgment. When selecting a contractor, I look for respect, maturity, and the ability to serve customers of all backgrounds. This did not give me confidence.