This was one of the worst customer service experiences I have ever seen when renting a boat. We…read morewere told no storms and good to go and we will call you if we see something. As we were in hail storm and severe thunderstorm warning no one called. It was pop up but no attempt to call us. So over $300 for an hour boat ride and then told to wait it out and he would give us an hour, even though rented for 3 hours and only out 1 hour. As I pointed out there was a forecast huge thunderstorm for later he highlighted "potential". Told that is your choice. No options for refund other than wait it out for another hour. Unfriendly and argument staff, totally bare bones boat, and no real options to reschedule during completely unsafe conditions (eg severe thunderstorm warning and forecast severe storms). Do not rent from these guys. Safety first not dollars. Many other options out there.

Do not rent boats from them. They only care about your money and not your safety. If there is a…read moreweather or environmental hazard on the lake, they will keep your money and blame you for not following the policies. Staff is extremely unprofessional and zero integrity.

Very knowledgeable staff who was not pushy for a sale. They informed us of the products and pricing…read moreand very happy with the consultation and advice.

Customer service is pretty bad during high season. But during off-Season it's great. They are…read morealso pretty high. You might want to shop around prior to committing.to their services.

We rented a boat from here with very little notice on a gorgeous Sunday afternoon. The folks…read moreworking at the marina were efficient, friendly, and very quick to help us get out on the water and enjoy Lake Minnetonka. Private parking lot with plenty of space. I would absolutely recommend.

The quality on this boats are good also super friendly staff we do this every year in the past 5…read moreall my friends loved

Fantastic Customer Service…read more I have nothing but positive things to say about my experience with Bean's Greenwood Marina. From here on out, I will be a loyal customer. On Memorial Day weekend, my engine starter failed after filling up with gas at their dock. I was literally stuck there, with nothing I could do. It was the busiest day of the year for putting boats in the water, and instead of being frustrated with me for taking up space at their dock, Aaron, the manager, was very understanding and helpful. He helped me try to troubleshoot the problem. And when we couldn't isolate the issue, he volunteered to tow me back to my slip, which wasn't all that close. Keep in mind, they were very busy that day. And through the whole towing process, he was positive and kept reassuring me my boat would be up and running again in no time. When I tried to give him money for the tow, he politely said it was on the house, and he hoped I'd come back to them for gas in the future. What a total class act. Now I only go there, no matter the distance. Thanks to Aaron and the rest of the team that helped me that day...I appreciate you all!

Since day 1 I've had nothing other than a positive experience with Lakeville Dodd. Great prices and…read moregreat communication, especially Brian N. Between the stress of trying to relocate and a million other obstacles Brian always contacted us and let us know what's going on with our Unit, billing etc. We had a few issues with late fees and the late fee process and Brian was sure to explain it to us so we are more on top of it now. Thank you Lakeville Dodd and thank you Brian N

I turned in a written notice the this facility 2 weeks prior to vacating the units I had leased for…read moremy company. I also emailed them of my intent to vacate at the end of the month (12/31/21). The main office said they didn't get it and charged my company first r another month for the three units. They not only lost our business in the future be beware, they are crooks

Great customer service. They let me know that the service I requested was not necessary, saving…read moregreat expense.

I brought my relic 2003 Glaston Volvo Penta to these guys after it sat for 6 LONG miserable weeks…read moreat another Boat repair shop. These guys evaluated the the upper unit outdrive and repaired the whole Outdrive in less than 48 hours at the estimated price quote. They saved what summer Fun was left on Lakes in Ottertail- I couldn't have been more pleased. When the next issue arises; I will use them again as they easily earned my trust.....THANK YOU !!!

I was so surprised that there had not been a Yelp review on Knotty Oar previously. This place is…read moregreat!!! We found it 7 years ago when we were looking to rent a pontoon to take some out of town people out on a boat. From the onset the staff was friendly and helpful (we are not experienced boaters), the website for rental was easy user-friendly, the boat was new and beautiful. I would highly recommend Knotty Oar if you are looking to rent in the future. After our wonderful experience renting a boat, we decided we should buy a boat and move to Prior Lake. Knotty Oar has done an exceptional job of servicing, maintaining and storing our boat for the last 5 years. As noted above we were not experienced boaters, Knotty Oar was always there to answer our questions* not just about our boat, but the lake, etc... they have gone over and above to serve our needs. They have found solutions and made things work for their customers and always with a friendly happy to help approach. Knotty Oar could teach a class on customer service. Knotty Oar also gives back to the community with various activities: Rockin' on Reeds, cleaning up the lake, Capable Partners (making fishing accessible) Bowl Hole Fundraiser, to name a few. Going into Knotty Oar reminds me of being up north when I was a little girl- they sell gas, snacks, boat/boating supplies, fabulous apparel. *Everyone at Knotty Oar has been so great, but a special callout to Larry and Travis.

Everything-hotel great! Location great!! Outlet Mall across the street! Shuttle great!! Reception…read moregreat!!

Once the Parking Spot took over from Park N Fly everything went downhill. My status, discounts and…read moreearned free parking days all evaporated. The corporate discount we had, which was not as good as the frequent parker discount also evaporated. To add insult to injury, I had a long trip so I booked the covered parking and surprise! No spots available and had to park outside. Their non discounted rate is only a couple of dollars less than parking at the airport. The tiny savings is not worth the surprise of no parking spots available or the 10 minutes waiting to get picked up at your car nor the 30-45 min wait at the airport for the ride back. It's even more fun to watch the driver circle around and around the various levels and then not pick you up. Or, when the entire group is flying out of terminal #1 except for one person and they go to Terminal #2 first to drop off the one person delaying the majority of the passengers. This place (Park N Fly) was my go-to for over 20 yrs of heavy traveling. The new ownership is terrible. Hopefully they are treating the employees better than the customers. Case in point. I just tried to book parking for next week. Here are the results: The Parking Spot: $85.32 covered parking, pay ahead. Assuming there are actual covered spots available when you arrive. MSP Daily Parking: $85.00 covered parking, pay ahead. Quick Ride Ramp at MSP: $52.50 covered parking, pay ahead. So, you can park at the airport (MSP) and walk right in, no waiting for a shuttle and guaranteed covered parking. For the same price you can park at The Parking Sport, hopefully getting a covered parking spot that was pre-paid, waiting 10+ minutes for shuttle van, another 10+ minute ride to the airport and then walking into the airport. Or, for only $52.50 you could park at the airport using the Quick Ride Ramp, wait 0-5min for a 2min shuttle ride and walk into the airport. Not seeing how The Parking Spot is helpful. They have lost my business and any future recommendations to other travelers.