Passing through during our travels. It was great to be able to book an appointment for the next…read moreday( as I did) They staff was pleasant and on point with everything! I 100% recommend them if needed. From time In 10:30 am until seen and out 11:45am. Doctor on call was Dr. Alejandro!!!

This low review is strictly due to billing practices. The care received from Dr. Maria Stamp was…read moreexcellent for an episode of vertigo. I was surprised by two bills, however. $171 for the physician group, and another $619 for a facility charge. $790 charged for a 10-15 minute minimal complexity visit is shameful. Other walk-in clinics I have used do not charge a facility fee. Perhaps because this one is located in a hospital they justify it, but this is no ER and the consumer should not be similarly upcharged. I called the billing dept at 983-8300 and was told things like taking my height, weight, and blood pressure go towards the facility fee and this location is considered one step down from an ER. I call BS. It's services are no different than other extended hour clinics. I'll pay my bill, but will not return to this expensive location.

I have had some of the best healthcare and some of the worst through Northshore . At this point I'm…read moregoing through the worst . I saw Dr Scurto July 1 for a clearance for getting my gall bladder removed . She insisted I get the cardiac clearance to her prior to giving my clearance , this was not the case when I got clearance for my hysterectomy in March . I also saw Dr dcurto this past Monday as I was getting my blood drawn . She again reminded me she couldn't give clearance until I had cardiac clearance , I told her I knew we had discussed this at my visit and my cardiac appointment was July ninth just a few more days after the blood draw . Well July 9 I was cleared for surgery by the cardiologist Dr kannapuzah ( sp ?) at Methodist hospital cardiology center . The following day I contacted Northshore to assure the medical clearance from Dr scurto had been sent . It had not . Later that evening a get a call from Nadine (?) who stated that they had gotten some cardiac clearances but wasn't sure whose they were ( that's disconcerting ) . She will be sure to contact me a s a p Friday . Friday comes no call . I call and after several attempts I get through to a nurse who asks me for the number to the cardiac center because she insists they never received the clearance , I stated that was pretty bad the drs office needs me to give them the phone number to the hospital . The nurse replied they're just trying to help me ??? So as Friday goes on I contact the cardiac center to assure they sent the cardiac clearance ( which I watched them do Wednesday )? They had . I also contact my surgeons office for the most direct fax number for Northshore to send the medical clearance. I called Northshore at least three more times each time leaving a message on the clinical operators voicemail with the cardiac centers phone number if they still couldn't find the clearance , and my surgeons name and her schedulers direct fax number . Still at end of day Friday no communication to me from Dr Scurto or anyone about this . Having a porcelain gall bladder removed can be deadly . But we are just waiting days into weeks for the medical clearance. This 2025 . You don't even actually need to be on an office to send medical information . Saturday morning comes . ( today ) . I call Northshore. There is no way to get through as the receptionist has put me through to the clinical operators line and the recording system says your call cannot be transferred . I call again and am again put through to the clinical operators only to be on hold for 40! Minutes yes 40! I'm on hold past the time the clinic is open . How does someone close a medical facility with someone still on hold ? I call back afternoon to get the answering service and a snotty young person whose response to her question was there any more details I told her yes I've given you dates and times etc and you've included none . Her response ok great . When I asked her name she refused to give it instead putting me in hold for a supervisor which I hung up and called back after 15 minutes . The supervisor was able to get me through to Northshores on call physician who started really there was not anything to be done at this point I could have come in earlier and seen my regular practioner ( who was there while I was in hold for 40 minutes ) . She would contact Dr Scurto today and again Monday to follow up . Meanwhile I'm sick and if I throw up again I'm to go to the e r . Wonderful ..., lots of time and energy wasted for the same outcome . I probably will not end up having the surgeon I chose do the surgery because Dr Scurto decided I needed to get her my cardiac clearance prior to her giving medical clearance , which she never responded to in days !!! Medical negligence !!!

I'd like to make a formal complaint about NorthShore. I call several weeks ago because my elderly…read moremother had fallen and broken her front tooth. I was offered emergency service but was told that they wouldn't do anything if it wasn't painful-it wasn't. So I set up an appointment to get her tooth fix. I verified several times that she was coming in to get it repaired. I was told I would also get a call to verify her income and discuss discounts as her Medicare doesn't cover dental. I never received a call. So they say of, I had to keep requesting to see if she could get a discount. Turned out she was a couple hundred over for the year. And the first exam was $390, but it didn't include fixing the tooth (which was the only thing we were supposed to be scheduled for). They refused to fix her tooth at this appointment. Did a mini exam that took about 10 minutes. Filed down her tooth so that now you see a big missing part in her front tooth which wasn't visible before (making the tooth look much worse). Then we are told she can't get it filled until mid December. And even though we paid $100+ for the mini exam, you now want another $40 for the X-ray, even though we were told that the exam includes X-rays. And they still want her to do the $390 exam. This is definitely bait and switch. Taking advantage of elderly. I called two other dentists who charge about $250-$275 for a full exam with cleaning. And their fees for a filling are also less. I really feel like reporting you to someone for these billing practices that clearly show over billing.i tried to message in Facebook or find another way to contact someone, but no way to message was available. So I'm writing this review.

My family rushed their toddler into this hospital at around 1am because he was not acting normal…read more And the staff was nothing but clueless and rude. There was no rush to help him, or to even do anything for him. When he was throwing up the most they did was give him a bag to puke in. After he was finally admitted after say 20-30 minutes, a very young looking doctor came in. When the doctor was checking him up all he did was just feel his stomach a little bit and then send him home! Not to mention the two nurses that were assisting the doctor had the most meanest,miserable looks on their face, like they didn't care what the fuck was going on. So this whole experience was absolutely horrible and would not recommend this hospital for any patients that feel the need they should come here. And based off other review this hospital, nobody has a decent experience here. So overall this hospital was a super shitty experience.

I can't even give this horrible hospital one star. Go anywhere but here. My daughter came in very…read morehigh blood pressure, pain in her stomach and back. Dr came in for a minute, your fine go home and drink a coke you ate something that did not agree with you. Are you kidding me. He would not let her even tell him all her symptoms. Was going to release her when her blood test cane back and her numbers were over the top. He did a scan said you have a blockage in your colon go see Gastrointestinal Dr. they took out her IV and left the room. Her Hand was bleeding no care at all. Let her leave in pain, not understanding what is going on and high blood pressure, low potassium. I cannot believe anyone professional even works there. So sad.

CVS is doing a lot of advertising for folks to get their flu shots, etc. with them and probably…read morebecause their business is bad! So this should tell you everything you need to know! GO SOMEWHERE ELSE...DO NOT USE CVS UNLESS YOU WANT TO BE CHARGED FOR SERVICES THAT ARE COVERED THROUGH INSURANCE. I have been harassed by CVS since November 2024 for a flu and Covid vaccine that are covered by Medicare. I'm a senior and I can go to Sam's Club, Costco, Walmart, etc. and get my vaccines free and with No copay. Don't trust CVS, just go someplace else. I will never use them again....ever!

Every time I needed help b/c I couldn't see my primary I always went there! They were very nice…read more When I fractured my wrist and both bones in my arm they saw me immediately and didn't seem to mind my crying since it hurt me so bad! Sent me to the ER because I might need surgery but also the ER can get me into a surgeon the next day. Gave me a shot to help while going to the hospital. Wished they gave it to me before they did the x-rays.

Our family is so grateful to Dr Z Shakir, Dr Norma Ramey, Dr Mohideen Baqhar , Dr Mark Dixon, Dr…read moreAhuja Keerat , Nurse Kim Cunningham, Nurse Rachel Stofko, Nurse Noé Rodriguez ... and the entire ICU team. My husband, just returned home after a successful ICD procedure. The expertise and compassion shown to him were world-class. It is a miracle to see him recovering so well. Thank you for your amazing hard work and for treating us with such kindness. Highly recommended! "

I was admitted in 12/11/25. I was in the 3rd floor under Dr Choudry and his residents Dr. Reddy and…read moreDr. Singla. I've been in and out of hospitals for the past 20 years. I've never felt so much at ease than I did with them. Their bedside care are impecable. For the first time in 20 years I felt seen and heard. My PCP is also part of Northwest Health and I can't say enough good things about him. But these three doctors were on top of everything. Always communicating. Making me feel better. I suffer from terrible CPTSD and they went above and beyond to make sure I was doing well and better. In the past I never liked this hospital due to previous experiences but now, thanks to Drs. Choudry, Reddy and Singla I will go back again and again. If I find their practice or specialty I will go to them without any hesitation. Hospital impecable clean. Nurses empathetic and techs always asking if there's anything I needed. Best experience of my life.

Top quality health care for everyone . If you have insurance , they likely will accept it . If you…read moredo not, sliding fee scale is available and their costs are lower than most private offices . They offer many services including dental , vision , podiatry, behavioral health and vision.

If you are on Medicare, be extremely careful. They do not bill it correctly and you will be in for…read morea huge bill. Loved the doctor but their billing is a complete joke.

The wait time was really short and when I saw Nurse Practitioner Kaitlyn Gilbert listened to my…read moreconcerns and gave me exactly what i needed. She was friendly and concerned. Thank you!

they Suck, they Never call you back, they put in scripts that don't get filled.:(((( told Me my…read moreblood-pressure could result in heart-attack or worse, then want me to come back???? Fck northshore

My Father-In-Law was transferred to this facility for difficulty breathing. After he was there…read morethey discovered multiple blockages in his heart. They decided, after a couple of days to do an angiogram. During this procedure, something came loose that caused a stroke, a grade 3, one of the largest strokes you can have. This facility is not prepared for stroke care, they offer none. So, if you pay attention to anything about strokes, once you have a stroke, the first hour is the MOST critical. It took FOUR hours (from the time the procedure for the heart started to the time they rolled my FIL into Community to try to start to remove the blockage for the stroke) for my FIL to be transported to Community hospital and then receive the treatment he needed to have the blockage from the stroke removed. By the time we laid eyes on my FIL, my husband and I just knew that it was too late and the damage had been done. Community did a great job on the following, but St. Mary's not being fully equipped to be ready for a stroke is where is all started. They should not be licensed to even perform these procedures. By the next afternoon, we had to make the decision to put my FIL on hospice. I would NEVER recommend this facility as they can't solve a problem if it arises. I hope no other family has to go through what we just went through. For the sake of your loved one's health, avoid this facility at all. During our time at Community, this is a full-service facility that is really like a Trauma Center, but is not actually "classified" as a Trauma Center. If it is at all possible, I would just go to Community.

St Marys has the best most caring staff. Everyone treats you with kindness and respect. From…read moreregistration to nursing to the Dr.s , St Mary Medical Center is a top notch, well managed operation!