Where do I even begin? Waiting forever when I was the only person in the place AND made an…read moreappointment. Or the fact that when I finally did see an NP she was barely in the room for two minutes. Then I see her recording our whole conversation on her iPad without disclosing to me that I am Being recorded. I could have let all this go if they had actually helped me but that was not the case. My throat was so bad and swollen I couldn't talk and had to have family come with me to communicate. Since I didn't have strep or Covid they sent me on my way with no meds or any kind of advice other than take advil and rinse with salt water which I had been doing for two weeks already. I had to pay $175 to be seen for two minutes and walk away with no remedy. Fast forward two months and my card was charged another $75 without my consent or any kind of notice. I called and complained for them to say it's policy and what I signed for when being seen. BEWARE! In the end I had to go to a different doctor and it turned out I DID need meds, I will be contesting the charges with my bank for fraudulent since there was barely any services rendered and the services received were less than adequate. Stay far away.

First time and last time coming to this location for sure...how do you have appointments open for…read morepretty much for hours and then we pick one and wait for over an hour to be seen??? No one was at the front desk for 20min when there was a line. Hospitality terrible. Go ANYWHERE other than here. Unless you have hours to waste.

Terrible hospital. They do not care about there patients. We to ER with extremely high blood…read morepressure. They sent me home. Was admitted to a different hospital the next day.

BEWARE dr Latoya duncan is a scam went to my appointment on Wednesday for inhaler and vitamin D I…read morethought she sent it to pharmacy come Monday I call do y'all know she charged my insurance a phone visit just to put my prescription through that's a scam I didn't want to give 1 star

Urology practice. The medical student seemed to be moving fast and showed no real concern. Dr…read more Siegert of course is always concerned and does a great job!!

Do NOT recommend. Arrived by ambulance at ~9 PM on April 3…read morewith heavy stoma bleeding (approx. 400 mL visible). Over the next 3+ hours in the ER the following occurred: * Blood work was drawn but never processed * IV fluids were not running for over an hour * Promised CT scan was never ordered * Patient was left completely unmonitored for long periods while in critical condition * Seen by multiple doctors/residents/medical student with no actual treatment started * Multiple HIPAA privacy violations (sensitive medical details discussed openly in hallways) Extremely dangerous negligence and poor care. This visit put the patient at serious risk.

I've been to a midwest express clinic near my home before but this time i decided to go right after…read morework and this was the nearest one. i'm so glad i made that decision! i walked in, the place was clean and the receptionist was very kind! i was called in with the nurse pretty quickly and that process was very fast but not rushed! the best part was the doctor! she was very thorough with everything and asked many questions and made me feel like she was truly providing me with the best solution possible for my problem. i have ocd and a very anxious person but the doctor made me feel very informed and calm and i left the office fully confident in what she prescribed me. ill definitely choose this location over the one by my home as this experience was one i hope to have with any care provider!

I took my wife here as she was feeling sick. Suspected strep throat. The facilities were nice and…read moreclean. The people were very friendly and professional. The sign in process is somewhat of a pain so if you can plan ahead and do the paperwork online you will benefit. They ran three lab tests, strep, flu and COVID. All were negative. She had a item on one of her tonsils she wanted them to look at but they said they couldn't see it. So we left without any diagnosis or treatment. She remains ill so we suspect a bad cold. Overall I would have to say that I am not a fan. I would return though if my other options re not available, which was the case this time.

Front desk, triage nurse, and provider were all so so nice and helpful. Nurse and provider both…read morevery gentle and warm/welcoming to my nervous toddler. Haven't had a bad experience here so far!

If I could give a 0 start I would for the simple fact I came earlier and the manager told me they…read moretake the last patient @ 7:59:59 I get here at 7:50 and she says unfortunately I can't see you due to us hitting max capacity for today my thing is you assured me earlier because I asked are you sure I would be able to be seen and SHE SAYS YES... ALL SHE HAD TO SAY IN THE EVENT WE HIT MAX CAPACITY YOU WONT BE ABLE TO BE SEEN... LITERALLY RUSHED OVER HERE FOR NOTHING OBVIOUSLY SHE NEEDS MORE TRAINING

I've always had great care at this facility. The…read morereceptionist was very attentive, place is so clean, not a long wait, medical staff very knowledgeable. Ty Nw!

Very sick and calling immediate/urgent care centers to better understand wait times. Was triaged…read moreto front desk receptionist who simply said "We don't give wait times over the phone" and slammed the phone down to hang up on me. Guess I won't be going there.

Ingalls is now UChicago…read more I have been loyal to this medical center for over thirty years. I have witnessed many changes; upgrades and improvements to the facility as well as the hiring of more highly qualified specialists. Slowly and carefully dealing with the recent passing of my birth mother, my care team has advised and ordered many tests. Most of us are aware that roots run deep. My mom suffered with heart issues and one of those issues caused her death. I arrived early for my bloodwork and EKG. I have two follow up appointments next week and will keep you posted. Everyone is always so nice and professional. They take really good care in making me comfortable knowing my fear of needles. There is one thing that recently disappointed me. That is finding out that my primary care physician is retiring at the end of this month. Something I was not aware of. The receptionist kept stating that a letter was supposed to be mailed out. I'm happy I will get to see her next week, say goodbye and wish her well.

Went in (round 11pm) with what I found out from the urgent care center I went to 2 days after going…read moreto this one with influenza A and a bacterial infection. Not a lot of people there. Long long wait. They ran many (odd) tests and bruised up my arm with attempts to over IV me and draw blood. Took a week for that to clear up. Told me they could not give me meds and sent me home same day with Flonase. Got home. Threw up. Fell backwards. Crazy coughing. Heavy lungs. Tried to tough it out but breathing was becoming difficult. Had my sister take me to a different urgent care and they immediately found very low sodium and influenza A and a bacterial infection. Gave me meds and a sodium IV drip and I Stayed overnight. I Felt much much better. I would have died if I went another day. No joke. That's really bad service. The quality of the care is dangerous. Go someplace else.

Horrible service. the lady at the front desk was incredibly rude. Made an appointment at 9:50 and…read morestill waiting for the doctor at 11. The doctors were kind but doesn't make up for the fact that I spent two hours there. Go somewhere else where appointments are a requirement not a suggestion.

Walking in the parking lot & into Physicians Immediate Care,I noticed the area & the office were…read moresuper clean!The wait was about an hour but I didn't mind waiting, especially since they were busy.I mentioned to my friend on the phone that I was very thirsty & all of a sudden the lady at the front desk handed me a bottle of water!The young man who took my vitals was very polite as well the physician that I was seen by.She was very thorough and knowledgeable!Thank you for a great visit! Absolutely recommend Physicians Immediate Care in Orland Park,Illinois

Reception to nurse practitioner were all friendly and told me in my language what the wasread more

STAY AWAY!!! They will send in wrong information to your insurance so claim gets denied. Then…read morecharge your credit card the day after you receive the invoice for full payment. Then when insurance fixes their issue and sends payment, they claim they never received the payment from insurance company and will not refund what they charged you because insurance says they can only charge half of their fee. INSURANCE FRAUD AT ITS FINEST AT THIS PLACE!!!!

Awesome experience. Walked in with my son today after school had me pick him up because he was…read moresick. The staff was AMAZING!!!!! 5+ starts

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