I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

We have been here before and always felt comfortable and well cared for. I came in and stood at the…read morecounter waiting to check in while the young girl waited on another gentlemen. Then she was on the phone and doing something on the computer. No hello, no I'll be with you in a moment, no smile or acknowledgement. She finally turned and asked if I had an appointment. Still no anything. She may have well of been a robot. What happened to common courtesy and a polite greeting? If you are working in a public capacity you should have some common manners. Everyone else I dealt with was friendly and courteous. My appointment was handled in a professional manner in a reasonable amount of time. First impressions are important.

I come to this facility for all my tests. Everyone is so compassionate and helpful! I love that…read morewhen I call I don't get a recording. The girls at the front desk are so sweet. They answer all my questions quickly and make everything so easy for me to understand. The techs are awesome, they go the extra mile to make sure you feel as relaxed as possible. My doctor usually gets my results the same day I have the test, which is basically unheard of! I love it there, and would suggest it to anyone in the area.

One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!

I've been here too many times. No one wants to have tests done, but they are necessary sometimes…read more Lucky for me I get to go here. The staff is always friendly from the admissions to radiology. I don't recall ever waiting more than 15 minutes, & that was during a busy morning. Tip: Friday mornings always seem busiest. Recently I went for an X-ray on a knee that has been troubling me for several months. I went on a Friday afternoon & got right through. My X-ray was done through the jeans I had on. Pretty cool....no undressing. Not always the case of course depending on what you're there for.

Dr. Farag is a very good doctor and person. I have been a patient of his for several years, at the…read morerecommendation of my gynecologist. He provides a calm atmosphere, excellent x-ray technicians, and his immediate attention to my current test results. I am guessing all that must have created a lot of new patients. I am now 65 and can't afford the $390 concierge fee and am looking for a new facility for my mamogram. I am disappointed that he is my third Northwestern Memorial doctor that has skipped down the road to become a concierge doctor. I have other specialists at University of Chicago Med, they never do this, only the NWM doctors go this route. I know he is the best and hires the best x-ray techs (never cause me pain). By reducing his patient population, I seriously hope he is able to help breast cancer patients that need constant imaging.

Incredible patient care. Mammograms read during the appointment and discussed with Dr. Farag in the…read moresame appointment. No waiting for weeks between the imaging and the outcome. Unmatched in Chicago. Dedicated, experienced longstanding team. As healthcare becomes more and more of a big business, the DISC team and Dr. Farag remain focused on meeting the needs of women. I deeply appreciate all they are doing to provide access to a level of care you are unable to find anywhere else.

I wanted question how a facility that draws blood all day Could Not my Dads Veins and how poorly…read moreand unprofessional they were. His arms were bruised and was not able to do the test needed due to this! I would Never go there again!

Honestly I hate MRIs, hate them! I usually need to be sedated from claustrophobia. The first time I…read morecame here I did take a Xanax. They did an MRI of my neck and they have me a headset to listen to some music. The machine is larger and I was told can accommodate someone up to 500lbs. I didn't feel as closed in as I usually do. Today it was an MRI of my brain. It was noisy and I couldn't wait for it to be over with but it wasn't that bad! I wasn't sedated. If you need an MRI and they scare you or you are claustrophobic this is a place for you!

My experience reading this MRI report was disappointing. The report contained comments about my…read morebody size phrased as "very ample fat," which came across as unprofessional and insensitive. Medical professionals can address weight-related factors without using language that feels judgmental or humiliating. I understand physicians must document findings objectively, but bedside manner and professionalism still matter -- even in written reports. Patients deserve respectful communication, especially when navigating painful and stressful medical issues.

I am a physician. I sent a patient here. They did the incorrect mri. The patient told the place…read moreit was the wrong area. They never picked up the phone to check. Then i was told to have a good day. I will not be sending patients to this facility.

Places clean. Radiologist was nice and approachable to the doctor. Front manager is rude like the…read moreother reviews say. She is pulling business from this place no doubt. We've referred, and gotten bad feedback in return. Called for a medical record and was rushed and cut off and told I'll get it in the mail, but with the holidays it may take a long time. Just her tone of voice was inappropriate. I can understand the bad ratings. She is clearly not an asset and is holding business back. It's better than going for a normal MRI. Owner should just do something about the staff. He'd be much busier.

This place is wonderful the make you feel relaxed and it very clean ! Pleasant employees !!! Appt…read moreare usually within a 1 week !

Although this doctor helped my frail elderly mother in one way by controlling an infection that…read morelanded her in the hospital, he did not bother to check her Dilantin level when she was in the hospital after he raised her dosage. With her already having dementia, the higher dose made her combative with the staff not to mention loss of apatite(she is only 84 lbs.) She was discharged with a Dilantin level of 27.7 and it should of been 12 to 14, for her age and weight. This is dangerous, and it could of resulted in a seizure or left unchecked a coma. It is a good thing that I am diligent and have knowledge about this medication that I caught this, or the nursing home would of continued the higher dose. My advise is please question your doctor and do your research for yourself and your loved ones.

I've gone to Dr. Alexander for years. I can't say enough about how kind and thorough Dr. and his…read morestaff are. Cindy has been a lifesaver and Michelle is always pleasant and professional. Thank you Dr Alexander, Cindy and Michelle for all you do.