Amateur hour.
I scheduled my car on Monday morning to be brought in on a Friday evening for a full detailing in and out front to back and was told it would be ready the next day, at the end of the day Saturday I received a text asking for another day. I went to pick it up at the end of the day Sunday and the car was still dirty, he had a bottle of carpet cleaner in his hand and said he couldn't clean a spot on the carpet and wouldn't charge me for cleaning the carpet, he clearly did not shampoo the carpet. The inside of the door jams were never touched, and the front bumper, side mirrors, and side skirts still had bug guts on them as well as road grime. The young man said he washed it twice and shampooed it as well as tried 'goof off' but couldn't get it clean. I told him it was unacceptable and left it with him for another day, and asked for the owner to call me. I came back Monday the car was basically the same, a half-ass wipe job around the truck lid with dirt still visible, he missed half the sunroof, completely missed the inside of it and in the process of cleaning the inside trunk, a sensor was broken from its mount and hanging by the wiring harness. They never lifted the hood to clean the engine compartment and there were still a few tree leaves around the windshield wipers.
The owner never followed up with me. I would not recommend this place, I wouldn't bring in a lawn mower for these guys to touch. read more