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    Midway Storage

    1.5 (2 reviews)

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    Storage Squad - State College

    Storage Squad - State College

    (14 reviews)

    Great spot easy access and setup. Reasonably priced as well. Very friendly service too!read more

    I had worked with Storage Squad once a couple of years ago and had been an easy process but wow…read morehave things changed. I had to be calling nonstop for two months to get ANY sort of support/guidance/resolution on some lost packages. On Storage Squad's website they mention that they have to be the ones to file a claim to UPS, yet, the email that they provide to request such a thing does not respond. Storage squad's support email never provides an answer. And when talking to customer support they don't know what I'm talking about. I literally had to guide them ON THEIR OWN website. They didn't even file the claim at the end! After UPS returned some sort of money I had to be the one to call storage squad to get any sort of reimbursement and had to call multiple times for it. Rather than them giving me ANY updates on said reimbursements or communications with UPS. The customer service system they have in place (not the agents) simply sucks. They have to be in constant contact with a superior because they don't know how to solve the issues at hand. Further, when they say they will call back with an update at the end of the day they NEVER do. Further I don't know who is placing the labels on shipped packages but DO BETTER all of my lost packages were because the label came off I was told after some were found. When I first commisioned using Storage Squad they did not even tell me that my things would be shipped with UPS and alas suddenly they were. The transparency and responsibility is fully lacking. Moving is already stressful and widly expensive enough, the things that storage/moving boxes carry are PRECIOUS for their owners and working with such an irresponsible, unclear, and unresponsive company is an absolute nightmare. I'm so dissapointed in the whole process and service that I received.

    Midway Storage - selfstorage - Updated May 2026

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