My experience with Superior was excellent in all aspects, from customer assistance/support to the…read moreactual repair expectations. Can only describe in the highest superlatives.

Here's what happens when you hit a deer (see before picture): The front end of my car was smashed,…read morethe deer was injured, and I was worried about getting to work the next day. After working with Superior Auto Body (see picture again): I found them extremely helpful, going above and beyond in their quality, value, and exceptional service. My ease of mind was lifted, as any car accident can be stressful. Amanda was preemptive and sympathetic, calling Enterprise to coordinate a rental car for me. Jamie even helped me get to the rental car place and was knowledgeable and passionate about cars. These people love what they do! Brian helped me work with my insurance so I didn't have to coordinate or even sweat it. I only had to pay $250 out of pocket for a $3k repair. This is the best auto place I've ever used!! Their great service makes a crummy situation a silver lining. I'll definitely be coming back here to fix my car needs in future! :) thank you superior auto body!

I bought a used jeep rubicon from a local dealer, i had a wiper issue in winter and Tami and her…read morecrew helped me no questions ask just pure kindness. So over the past couple months little by little the jeep has had multiple issues from eninge to brakes to front end work. Tami is the owner over 30 years shes been doing this and her team of mechanics know exactly what they are doing, The customer servive and work is the best in Eau Claire, Tami stands by the work done in the shop and i feel safe and that my rig is reliable thanks to Accurate Automotive in Eau Claire. Weather you need a oil change to an overhaul this is where you should go. Thanks Alan

If I could give zero stars, I would. SilverRock warranty sent me to Accurate Automotive for repairs…read moreon my Chevy Blazer, and their mechanical incompetence is staggering!! Get a load of this nightmare I dealt with: **Ignored a destroyed transmission/torque converter and wasted my time: I brought my Chevy Blazer in TWICE due to a terrible clunk when accelerating and downshifting, and a vibration at 55 mph +. I repeatedly told them I suspected a torque converter issue and how the transmission was done. They completely dismissed me, insisted "nothing was wrong", and "I 100% trust our guy, he is a master mechanic'' and just balanced the tires (which did nothing). Years ago, they pulled the exact same "nothing is wrong" routine on my Ford Fusion when it had a textbook delayed engagement transmission issue. **A 3rd-party inspector confirmed what they missed: Knowing they were wrong, I took it straight to a dealership. The dealer immediately found the transmission was completely destroyed and the fluid was packed with metal shavings--which had shredded the torque converter clutch and caused the vibration I warned Accurate Automotive about. An independent 3rd-party inspector came out, easily verified the catastrophic damage, and approved a total transmission replacement. Accurate Automotive completely missed a blown transmission that anybody with any common sense could have figured out by just taking it for a short test drive. **Refused to read the official Service Bulletin: I actually found the correct Technical Service Bulletin that outlined my exact problem and gave it to them. The mechanic was looking at the wrong bulletin and told me mine was incorrect. He literally refused to take ten seconds to read the first paragraph of what I handed him, which clearly proved it was the exact right bulletin. He was too arrogant to even read it. **Missed major oil leaks: They completely overlooked a valve cover gasket that was an absolute leaking mess. Once again, a 3rd-party inspector verified and immediately approved the leaking gasket warranty claim. **Botched a basic alignment: They attempted an alignment but didn't bother to lock the steering wheel. The car drove straight, but the wheel was completely crooked. I had to bring it to another shop to fix their mistake. Sadly they can't even do a basic wheel alignment correctly. **Made the brakes worse: They completed a "brake inspection," and now my brakes squeal every time I stop. Any competent mechanic knows you have to lubricate the slide pins and hardware when reassembling brakes, but they clearly rushed and slapped everything back together completely dry or bent the anti-rattle clips. DO NOT GO HERE UNDER ANY CIRCUMSTANCES. If Carvana or SilverRock tries to send you here, demand another shop immediately. Not a single word of this review is an exaggeration, and every failure listed above is fully documented and can be verified by a certified Chevy dealership, an independent local mechanic, and a 3rd-party warranty inspector.

DW Auto Service has helped me in every way possible. I came in initially to replace my rear brakes…read more As a first time customer I received a free initial inspection. Which was great!!!! I was able to get in right away with no wait and rear brakes were replaced within an hr and half. In addition, I was previously dealing with issues with my engine as I purchased my car "as is" so when my check engine light came on DW Auto Services was the first place I called. I was told to bring it in and they were able to fix the issue immediately as it was a misfire and was back on the road the same day! With that being said knowing all the trouble I had been having with my car prior to coming to DW Auto Services, Dakota was kind enough to spend over five hours on the phone with my warranty people and was able to get a replacement engine!!!! Overall, this process took no more than a week! From contacting my warranty company to ordering an engine to replacing the engine! I was even offered a loaner vehicle in the meantime while the engine was being replaced which was a huge benefit as if I had to pay for a rental it would have put me in the whole financially . I was able to pick my car up after only three days and If it wasn't for the service of their loaner vehicle I would have been left with no transportation. I highly recommend this business! They care, and recognize everyday hard working people! I value their professionalism, communication and continuous effort to make their customers feel understood and cared for. Out of all the places I have been too in Eau Claire for the past 20 years this business by far is the best!

I had my F-150 repaired by DW Auto and they took care of me and were more responsive than any of…read morethe other shops I went to! The F150 had some damage from hitting a deer & Dakota the owner discovered things in his pre-inspection which other mechanical shops completely missed and we're probably gonna add onto my bill after they had my whole truck taken apart... His honest, integrity, and broad depth of mechanical knowledge, makes doing business with him easy and frictionless. They are fair on prices and a good value. I'll definitely be coming back if I have any other vehicle issues! Oh and the F-150 has been working perfectly for many months after his repairs! Thanks again DW Auto Service!!

This guy knows what he's do'n. Look no further. He burned the midnight oil to get my van back on…read morethe road when all the other shops were booked up

Without a doubt the single worst customer experience I have ever encountered. I called to have it…read morebrought in Wednesday, they tell me bring it in. I get there no one is even in the building. I holler trying to find someone for 10 solid minutes. Finally someone shows up. They make no apologies or give any explanation as to why no one was there. They have me fill out my own appointment for them because they NEVER got my information when I first called them and didn't even ask what was going on with my car. Despite all that I leave my car with them (poor decision by me). They tell me a day and they'll call me. Thursday goes by without a peep from them. I call them Friday around 1pm I'm immediately met with hostility told I should just be patient give them until the end of the day. I call again at 4 and it's evident they haven't so much as moved my car into the shop to look at it. I'm told they'll get to work on it right away give them 20 minutes and they'll call me back. After an hour I called them back. Once again they are rude and short tempered and give me NO information on what's happening with my car but say they'll know something soon. I specifically ask, will you know something by 6 come close because I need to know something or take it elsewhere. They tell me by 6 guaranteed. Of course that was a lie. 6 rolls around they don't call me. I call them, no answer and their voicemail is full so I can't even leave a message (very professional). I proceed to call several more times to no avail. I drive over there, shops closed doors are locked no one is there. I bang on the door and their neighbors come over and tell me to try the other door because he sees their cars and thinks they are there. I bang on the next door nothing. I see my car on the lot untouched just as I left it THREE DAYS AGO. I grab my spare key and take the car back because one more second of it in the hands of a group so incompetent was a scary thought for me. Only after I pick up my car do they call me back. I'm busy at the time and don't see the call. They don't leave a voicemail because of course not these people don't talk to you. I call them back they finally pick up. I tell them I'm done with them I don't trust them. They patronize me and sarcastically try explaining why they have done nothing with my car. Politely I tell them to save their breath our business is concluded. The guy goes and I quote : "Fine no sweat off my balls." And hangs up on me. They were rude, unprofessional, they lied to me, ignored my phone calls, copped an attitude anytime I called them trying to get an update on my car and generally stonewalled me. I suspect the delay had to due with the fact they charge 35 dollars a day to let it sit there. NEVER EVER EVER would I recommend this place to anyone. AVOID AT ALL COSTS. These people are toxic, incompetent, LIARS.

This business will rip you off in a heartbeat. Lied about what was wrong with my truck, and then…read moreexcessively overcharged me. I would look elsewhere to repair your vehicle if you want an honest repair job. Typical automotive repair scammer!

I've tried several repair shops over the recent years and Julson's is by far the best. They're…read morekind and easy to work with and do great work. They don't try to upsell you or BS you. Best shop around.

I highly recommend Interstate Collision Center for your Body Shop needs. I went in for an estimate,…read moreJames was honest and fair. The work was done perfect and in a timely matter. The price of the work was way more than fair. I appreciate James, Justin and anyone who worked on my car. They truly care about their cuatomers.

I needed assistance with my car on a road trip, stopped here and they gave me a temporary fix so I…read morecould make it back to the twin cities safely and quick! No charge, 15 minutes, really great service!! Thank you :)

The owner is so kind. So patient and so willing to help. He was so fast to arrive and get my car…read moreout. My car was stuck late one night and I have practically no experience with cars, but he made sure it all went smoothly. He had great communication, expertise and made sure my car didn't get scratched or messed up. Went above and beyond. 10/10 would recommend to anyone!

Jonathan was very prompt and kind making my difficult situation more calm . Kept me informed on…read morearrival times and friendly chatting while towing to the nearest dealer. Thank you for your kindness.

Friendly, responsive, fast service. I never feel like I'm getting overcharged or upsold. Mike and…read moreMatthew are well spoken and considerate. They understand that you need your car back pretty quick.

Go Here!!! These guys are the real deal. Everyone at the shop was personable and knowledgeable…read more I broke down on the way home from a business trip and was afraid I was going to miss an important family function, only to have these guys get the problem diagnosed and fixed within a few hours. I limped my car in here after reading the yelp reviews and purely after guesstimating where to go for quick, fair service. They were twice as good as promised and it cost me less than I imagined. Probably the best shop I have ever been to. Thank you again gentlemen!