Came here for an MRI. When I arrived half the parking lot was under water. There was no place to…read morepark. I finally found a spot next to the water and I assumed it was receding. The office was packed , however the checkin process was fairly fast, considering the number of people ahead of me. I was not taken in until one hour after my appointment. The staff notified me that they we're running behind. When I finally got my test, the staff was friendly. The office and equipment seemed a little old, but everything worked out.

Horrible experience. I waited for over an hour after checking in and when I complained about the…read morewait, they claimed that the computers were reading that I had not checked in. I WILL NEVER GO TO THIS FACILITY AGAIN, ABSOLUTELY HORRIBLE EXPERIENCE.

I walked in today in tremendous pain and needed to get an MRI done for a surgery on Monday. The…read morereceptionist was so nice she saw I was having a hard time getting up so she came out to the lobby to get my paperwork. The technician was also amazing, Jennifer was very sincere and caring as I was crying from a variety or pains and stresses. I felt taken care of by her and managed to calm the tears in part because of her genuine concern

Use Temple Radiology instead. They wasted many hours of my time and REFUSED to follow the doctor's…read moreinstructions to X-Ray my back where I showed them the pain was located. They tried to hunt down the doctor on her vacation to "clarify" her instrutions that she wrote down on the referral. Tehy were rude. Since the doctor explaiend that even if I had broken ribs from my fall there was not much she could do. So I left while they called the answering service a fourth time demanding that they instruct the doctor to call the receptionist to "clarify" her instructions. Awful service.

You know in the age of technology and the drastic change to HIGH deductibles and copays, care…read moreproviders need to understand and accept that patients have a choice where they spend there money. Gone are the days where insurance pays the majority of the medical service charges. How is it that a medical receptionist can SHOVE a piece of papYouer in your face and say SIGN HERE without asking or explaining what you are signing and showing major attitude when you question. I will NEVER utilize this office again. Thank you RG of Branford, your office should be the training office. I have never experienced such disdain in the YEARS I have been coming to your office.

I have been a patient at Midstate Hospital and as a nurse I know how things should be. Midstate…read moregets it right - from admitting, ER, nursing care, dietary, environmental services, radiology and all of the staff. They like their jobs and it shows.

i could not walk and no one helped me my grandson had towheel me in on a wheelchair long wait in er…read more i went there because my primery dr office told me i had a reaction to a drug they took an ekg which had nothing to do with my symtems when explaining to my relative pa said someone told it was a reaction on my discharge papers it said i was there for infections also pa wanted to do other tests that was unnessary i declined i called er to complain and of course supervisor was busy i will never go there again

This office is located in the emergency room department. I Came here for an ultrasound. Staff was…read morefriendly checking me in.

Billing department sends out a random text to say you have a bill. There is no link to the actual…read morebill. I work in billing and was aware of what it was for, however, I find their lack of transparency and expectation that they could send me digital communication with out sending a paper statement unprofessional. They need to do better. I have also had to explain this to a friend as they had called this group multiple times just to be told they owed the balance and were not advised as to why. This was for a reading for a test at Hartford Healthcare. I never had this problem when Jefferson Radiology was doing the billing.

Do NOT go here if you can avoid it. The two techs I've seen have been wonderful and Dr. Hammers…read moreseems mostly alright (notwithstanding another review I read on Google) but his staff is quite awful and has soured me on the entire practice. I was told flat out by two people that they don't care if the office policy violates HIPAA and they refused to provide a copy of my ultrasound report to me until my healthcare provider discussed them with me first. Then they said they were calling my healthcare provider to essentially reprimand her for not discussing my results with me yet after I explained they hadn't been received at the time of my last appointment and that I didn't want to bother the provider for them. The radiology office is down the street from my home. My provider is an hour away. I didn't want to pester the provider for something I'm a) entitled to BY FEDERAL LAW from the radiologist and b) I could literally swing by and pick up directly from Hammers. So not only do they feel it is appropriate to violate federal law (which was confirmed for me by the federal office that regulates HIPAA, btw), they made a 23-weeks-pregnant woman cry because they are essentially threatening my relationship with my healthcare provider by calling her and bitching her out when I could have just called and asked her myself. I didn't want to pester her or cause her any trouble, and instead they've now done just that. The emotional part aside, they apparently don't care at all about patient privacy laws in favor of their office policy. I will not ever be returning to this practice again.

For 7 years I've seen the Hammer group for ultrasounds regarding my cancer. The entire group is…read more100% professional and absolutely friendly. Doctor Hammer personally comes in to go over the images takes and actually speaks to you in basic talk not medical terms. He has one request....no perfume or fragrances at the time of visit bc of allergies. Highly recommend the group

I have been a patient of the Wallingford Hartford Medical Group for over 20 years. I have been in…read morethe hands of the same providers with zero issues until recently. Since my practitioner of 20 years left the practice, the quality of care at HMG has declined tremendously. Myself, as well as ALL OTHER PATIENTS of the practice who take anxiety/depression medication were told that we can no longer be prescribed the medication by a provider. We need to see a behavioral health specialist. I fill my prescription once every 4-6 months. I have never had an issue filling my rx in the past. Within the past 2 weeks, I have asked the office staff to work with me in finding a provider either in the office, or another office associated with this office. I have spoken to multiple people, including the manager. They have provided me with no solution. I was told that none of the Drs in the office are comfortable working with a long term behavioral health patient due to the opioid crisis and how it effects their license. If this was going to be such an issue for so many patients, the practice should have made arrangements for patients prior to my doctor leaving. Instead, we're all being dropped with no assistance. This is a huge issue for me. It is a huge inconvenience for me to have to find my own care, as I was in the care of these doctors for so many years. I have since fired this practice, and will be searching for a new GP who actually cares about the patients. Since the practice switched to HMG and moved from Masonic Ave, they have changed many of their regulations and standard practices, which leaves the long term patients feeling lost and confused. The lack of communication in this office further proves to me, as well as many other patients that switching locations, and the loss of our practitioner means that we will not be receiving the care and concern we are accustomed to. If you're looking for genuine care and concern from a healthcare practice, you will not find it here.

This place is great the docs are very good and caring. Always ez to get a appointmentread more

Had to put one star because won't let me post! But it's ZERO STARS! This place is awful!!!! My…read morechild fell and hit his head and all they cared about was me signing papers not to get sued! They said he was ok even this he had a small lump and cut above the eye, my nurse friend said they should of send us to ER instead of saying he was ok!!! I did go to ER and he had a concussion, they never even called to see how he was, I guess as long as those papers were signed, who cares right?!! I should of never signed them but I was so distracted at the time and not thinking straight and thinking back they definitely took advantage of that, shame on you Pediatrics of Wallingford! Stay away from this place! there's so many other places that truly care.

my husband and I take our son to this pediatric office. We have been since he was born. my son was…read moreborn at almost 6 pounds so he was very fragile. We had an incident where he was choking and ended up in the hospital for precautions and this doctors office called and checked on him. They have been very respectful to our family. They have been very patient with ALL my phone calls. and they have respected any of our decisions as parents. Dr. Jennings sees our son and I personally love him! Along with our favorite nurse Eden.