Horrible experience. I waited for over an hour after checking in and when I complained about the…read morewait, they claimed that the computers were reading that I had not checked in. I WILL NEVER GO TO THIS FACILITY AGAIN, ABSOLUTELY HORRIBLE EXPERIENCE.

Came here for an MRI. When I arrived half the parking lot was under water. There was no place to…read morepark. I finally found a spot next to the water and I assumed it was receding. The office was packed , however the checkin process was fairly fast, considering the number of people ahead of me. I was not taken in until one hour after my appointment. The staff notified me that they we're running behind. When I finally got my test, the staff was friendly. The office and equipment seemed a little old, but everything worked out.

Dr. Gary Novick is truly one of the most amazing radiologist. In June of 2013, he was able to find…read morethe tiniest of precancerous calcifications in my body...less than 1 mm in size. Even with that mammogram and past mammograms , my oncologist was unable to detect it. Had it not been for Dr. Novick's eagle eyed study of my mammogram, it would have gone undetected and been able to escape into my body from the milk duct.....and my life would have changed. Dr. Novick is at Temple Radiology , Temple Street , in New Haven, Ct. I owe him my now healthy life . I only had to go through a biopsy and then a small lumpectomy. I am all cleared and living my life cancer free because of him. Sincerely, Kathy Avery

Do NOT go here if you can avoid it. The two techs I've seen have been wonderful and Dr. Hammers…read moreseems mostly alright (notwithstanding another review I read on Google) but his staff is quite awful and has soured me on the entire practice. I was told flat out by two people that they don't care if the office policy violates HIPAA and they refused to provide a copy of my ultrasound report to me until my healthcare provider discussed them with me first. Then they said they were calling my healthcare provider to essentially reprimand her for not discussing my results with me yet after I explained they hadn't been received at the time of my last appointment and that I didn't want to bother the provider for them. The radiology office is down the street from my home. My provider is an hour away. I didn't want to pester the provider for something I'm a) entitled to BY FEDERAL LAW from the radiologist and b) I could literally swing by and pick up directly from Hammers. So not only do they feel it is appropriate to violate federal law (which was confirmed for me by the federal office that regulates HIPAA, btw), they made a 23-weeks-pregnant woman cry because they are essentially threatening my relationship with my healthcare provider by calling her and bitching her out when I could have just called and asked her myself. I didn't want to pester her or cause her any trouble, and instead they've now done just that. The emotional part aside, they apparently don't care at all about patient privacy laws in favor of their office policy. I will not ever be returning to this practice again.

For 7 years I've seen the Hammer group for ultrasounds regarding my cancer. The entire group is…read more100% professional and absolutely friendly. Doctor Hammer personally comes in to go over the images takes and actually speaks to you in basic talk not medical terms. He has one request....no perfume or fragrances at the time of visit bc of allergies. Highly recommend the group

I walked in today in tremendous pain and needed to get an MRI done for a surgery on Monday. The…read morereceptionist was so nice she saw I was having a hard time getting up so she came out to the lobby to get my paperwork. The technician was also amazing, Jennifer was very sincere and caring as I was crying from a variety or pains and stresses. I felt taken care of by her and managed to calm the tears in part because of her genuine concern

Use Temple Radiology instead. They wasted many hours of my time and REFUSED to follow the doctor's…read moreinstructions to X-Ray my back where I showed them the pain was located. They tried to hunt down the doctor on her vacation to "clarify" her instrutions that she wrote down on the referral. Tehy were rude. Since the doctor explaiend that even if I had broken ribs from my fall there was not much she could do. So I left while they called the answering service a fourth time demanding that they instruct the doctor to call the receptionist to "clarify" her instructions. Awful service.

Griffin open MRI department drop the ball dealing with me first thing scheduling was all off. They…read moretold me one day when I got there. It was supposed to be a different date so I left. I was chased up in the parking lot, to say they can fit me in .let you know why I am complaining I have Anxiety and claustrophobic so I cannot just go here safely. I was under medication left the property because I wasn't feeling good about coming back.called me back an hour later I really wanted this MRI done, when I should've never went because the medication that I was on wore off, the staff was very confused and when they got me there, they was in a big rush to get me in and out no compassion on what I was going through do not recommend this for anyone who has claustrophobic or anxiety and small places

I had a Cat Scan taken at this facility on January 3, 2025 and as of today (1/9/25) have been…read morewaiting for a week to get the results. My doctor has called twice and yet he can't get results. I had heard from others that delays of this type, and worst, are the norm at this facility. Totally unacceptable.

I'm really surprised to read that his ratings are not higher. Dr Klauser is a very smart and…read moretalented surgeon. I'm just coming off my second total knee replacement, both performed by Dr. Klauser within the last year. His staff is professional and compassionate. They keep his patients informed, and well taken care off Rebecca, Karen, Helen, Kirsten and Stacy at the front desk are always on their game. Thank you ladies. This is not an easy surgery, in fact, it's brutal but I had enough confidence in this surgeon to have him do my final knee replacement last week His office is located in Shelton, is really spacious, clean, Covid safe and well staffed. Dr Klauser is Shelton born and bred and he loves him community. Although, a 40 minute drive for me, I always feel as if I'm in very good hands.. and I am

Other review down below here is me but I'm not from San Francisco, lol…read more Anyway Dr. Klauser is nice and cool. He could tell what's wrong with my knee immediately but wants to send me to MRI to confirm his suspicious. I'm sure he's correct because I have the same problem with this knee that I ended up having a surgery 22 years ago with a different orthopedic before I moved out. I would highly recommend him if anyone asks me.