I cannot thank Dr. Selina Shah enough for the incredible care she has provided to my mother. My mom…read morehas suffered from chronic knee pain for decades, and we had almost given up hope of her ever finding relief. We came to Dr. Shah for Hyaluronic Acid injections, and the results exceeded our wildest expectations. After decades of dealing with pain in both knees, my mom is finally pain-free. Dr. Shah was not only highly skilled and professional but also incredibly compassionate. She took the time to explain the procedure and made sure my mom was comfortable throughout. The difference is night and day--my mom is now walking without pain for the first time in many years. If you are looking for an doctor who truly cares and delivers results, look no further than Dr. Shah. I also want to extend a huge thank you to Michael, Hazel and the entire staff for being so warm, welcoming, and efficient during our visits. From the front desk to the medical assistants, the entire team made my mom feel comfortable and cared for from the moment we walked in.

I remain jealous of others who got the 5-star treatment. Did I just see her on a bad day? I really…read morereally wanted to try regenerative medicine. I tend to get a lot of orthopedic injuries. I'd love to try it for my frozen shoulder, my torn hip labrum, etc. I was also deeply interested in diagnostic ultrasound. Hopefully I can find another provider in the area.

I've tried 4x to get an appointment with Dr. Sharma and I'm a returning patient. My doctor sent her…read morea note stating I need to be seen. But John Muir has centralized appointment specialists; they are no longer in the doctor's office. They can't make an appointment and they can not get a hold of the doctor's office to resolve whatever issue holding this up. No wonder this doctor is accepting new patients. John Muir has really gone downhill. Where I have a choice, and I do with my insurance, I will be avoiding John Muir going forward.

I found Dr. Sharma to be knowledgeable and caring. I see many different doctors for a complicated…read morehealth situation and she is top notch.

My endocrinologist referred me here when one of my autoimmune labs was positive. She wanted me to…read moresee a rheumatologist to rule out autoimmune causes of weight loss. Although I haven't had any autoimmune symptoms, my family history of multiple autoimmune diseases was another reason she wanted me to see one. I saw Dr. Fellows in May and had a great appointment. Very nice, funny, and intelligent doctor! He spent a lot of time explaining things and didn't talk down to me in any way. When I told him I'm taking pre-reqs to apply to medical school next year and ask my doctors lots of questions, he should that I should ask questions. I have seen doctors in the past who get defensive when I've asked questions so I'm glad he is not one of them. Best of all, he did not hesitate to give me his honest opinion that he was skeptical one of my former (awful) doctors took my weight loss seriously. He also agreed with me that the two conditions I was misdiagnosed with were NOT causing my symptoms. So amazing to have my horrible experience with my former doctor validated by someone with firsthand experience! As I suspected, he didn't think the my weight loss was autoimmune related. If I ever need a rheumatologist in the future, I would totally go back to him. As someone who has PTSD from upsetting experiences with male doctors and prefers women, this says A LOT. While I'd give Dr. Fellows himself 5 stars, I'd give 3.5 stars to the office staff. I hate that they turn the phone off for 1.5 hours. While I know it's not unusual for practices to take a lunch break (we try to where I work), I should at least be able to leave a message. I had to call multiple times to schedule the appointment due to being on hold. It also took a little over two weeks to get the results of a test he ordered (which fortunately was negative). The staff I encountered the day of the appointment were friendly.

Unprofessional, dismissive, and completely lacking empathy…read more I called to schedule an urgent appointment due to severe, sudden-onset rheumatological pain. After waiting on hold for over an hour and a half, the first representative (whom I later found out is named Julie) was incredibly curt. When I asked if there was anything sooner, she scolded me for not visiting in two years and snapped "no." When I asked for her name and a manager, she hung up on me. I called back, only for a second rude representative to answer. She claimed she overheard the call, defended Julie, and accused me of being rude. When I asked for her name and a manager, she also refused and hung up on me. However, she slipped up and mentioned she "sits next to Julie," giving away the first scheduler's name. Having managed a call center myself for many years, I am appalled by this behavior. I was understandably frustrated after a 90-minute hold while in severe pain, but hanging up on a hurting patient twice is unacceptable. I truly hope management reviews these recorded calls. Staff working in a medical department need to show basic empathy and a desire to help patients, not treat them like an inconvenience. I still have no idea if my appointment was even booked. Option 2: Short and Punchy Best if you want a quicker read that hits all the main points instantly. Awful customer service. Double hung up on while in severe pain. After waiting on hold for 1.5 hours while dealing with severe, sudden rheumatological issues, I was met with pure hostility. The first scheduler, Julie, was snappy and scolded me for not being seen in two years. When I asked for a manager, she hung up. I called back and the second representative defended Julie, refused to give her own name, refused a manager, and hung up on me again. As a former call center manager, I know this is a massive training and behavioral failure. Management needs to pull the tapes for these calls. Medical staff should treat patients with empathy, not hostility--especially when they are calling in pain. I don't even know if I have an appointment.

Dr. Padula is a exceptional doctor. My mother-in-law has mixed connective tissue disease. I believe…read moreDr. Padula is the biggest reason that she is now in remission. My mother-in-law lives in Manteca, California and we drive to Walnut Creek just to see Dr.padula. And we will continue to do so as long as needed. You can see when he talks to you that he really cares about making the patient better and I can't say that for all doctors if I could give more than five stars I would.

Just had another great visit with Dr. Padula. He has been working with me for almost 10 years and…read morehe's been so kind, compassionate and understanding while we conquer my RA together. Dr. Padula comes highly rated in my book, 10 Stars! Please check him out. You won't be disappointed!! Sue Loebel

Dismissive tone. Delayed diagnosis. Unfamiliar with modern diagnosis criteria and insurance…read moreapproval process for biologics. Talked over patient, completely ignored caregiver to then also interrupt them. This person should not be allowed to face patients, they lack the basic skills in decent human interaction.

PPO patients BEWARE: the staff is incredibly rude (hey, Veronica) and they REFUSE to take you…read morewithout a referral. That's right; PPO means no referral needed. They require a referral ANYWAY. Tell everyone you know with POO insurance this office is to be AVOIDED AT ALL COSTS. And they need a new receptionist. She's the worst. (Hey, Veronica)

It took me a long time to find the right Dr.. Dr. Mundeir met me where I was in my health journey…read moreand I started taking estrogen replacement. Together with her recommendations after we did some blood panels, they changed my life! I lost over 40 lbs., my anxiety is so much lower and I feel so much happier! What really stands out to me is that she listens. She takes the time and really cares. I cannot recommend her enough!

After five years as a patient, I can confidently say that Dr. Mundeir has provided thoughtful,…read morecompassionate, and personalized care every step of the way. She takes the time to listen, looks beyond symptoms to understand the whole picture, and genuinely cares about her patients' well-being.

Dr. Foster has been the best physician I've ever seen as a patient. She has always made sure I got…read morethe treatment I needed. She is knowledgeable, patient, very thorough, and best of all, cares for her patients as people, and not for profit. If you're trying to decide who to have as your rheumatologist, pick Dr. Foster. I wish she could be my rheumatologist forever.

Careful thorough and kind practitioner for this specialty glad to have her in this arearead more

Diablo Valley Neurology Medical Group joined BASS in 2019, although they are still located off of…read moreTaylor Blvd at Norse Drive in Pleasant Hill, in a multi-story office building that also houses other medical tenants. When it was still DVNMG, I was referred to an amazing MD, Dr. Brad Volpi, who was compassionate, kind, and responsive -- a seasoned MD. Thanks to Dr. Volpi's recommended vitamin supplements, rather than medication, I finally found relief from my daily migraines! Who knew that allopathic medical professionals also advocate for naturopathic remedies?! Since Dr. Volpi's retirement in 2018, I had to select a new MD for a follow up, so I chose Dr. Robert Algar. Dr. Algar is knowledgable, respectful, and thorough. It's impressive how he immediately dictates his notes into a microphone during the appointment, so that he does not miss any information. The staff are professional, polite, and efficient. They are always great on the phone, during check in, and at check out. I have never felt like I'm just another patient to staff; the treatment has been respectful and personalized. I appreciate that there is a separate door at reception to go into appointments, and a separate door to depart after your appointment, which leads you straight to the elevators. The billing department has also been helpful and quick to resolve billing needs. The building has a large private parking lot with over 200 spaces, including multiple disabled parking spots near the building's front doors. Another plus is a drop off area directly at the front doors for patients who are in wheelchairs or who need to be dropped off by a special service.

De. decant is very great. I have had balance issues for the last couple years. He checked my…read morereflexes, my motor senses, and more. He made extensive notes and listened to my symptoms. The office staff was friendly to me and everyone definitely made the experience worth everything!

I would definitely recommend Dr. Gambarin to friends and family. She is very knowledgeable and…read morepatient. She is taking a good care of patients and always recommends the right approach. Runs a pleasant and efficient office.

From the owner: From routine exams, to diagnosing and managing adult conditions, we provide adult primary care for…read morepatients 18 years of age or older. Our internal medicine doctors offer a broad range of primary care services, as well as in-depth knowledge and expertise in areas

Excellent doctor. Yes, the front desk is not as warm as it should be but if we are just rating the…read moreDoctor, I think Makhoul is really good and very helpful and attentive.

I have been seeing Dr. Makhoul for many years and he is a wonderful physician. However, I give a…read moreone-star rating on front office accessibility. It took me two days to reach a "live" person regarding two health issues. It appears that when you call into the office you are automatically connected to voice mail.