Excellent customer service and staff. Needed work done on my exhaust system, missed my appointment…read more(totally my fault) and they were super accommodating and went above and beyond even when more work than was expected was needed. I would recommend this shop and those guys to anyone needing a good honest mechanic shop. It was my 1st time there and if I need any more work done, they are where I'm going from now on.

This may be a little long…read more I had just bought a Scion xD on Saturday and got it street legal that Monday. I live in Gastonia but took my husband to work off of Sam Furr Rd, about 35 minutes away. Got all the way up there and noticed the car was trying to pull away even with my foot on the brake. Looked down to see the check engine light on and the RPMs revving up to 2k, to 3k over and over again. Now at this moment, I'm feeling sick. I have my 2 year old little girl and skittish basset hound (no Leash either). Clearly, I thought this would be a normal back and forth trip. So I yelp some auto shops in the area and go to one which will not be named, but will be receiving a review from me after this. After speaking with the front desk person for 10 minutes about how a technician has to "troubleshoot" it and drive it (remember my little girl and dog with no leash??) and how it'll cost $120 JUST FOR DIAGNOSIS I finally said "can't you just hook it up to the computer and pull the code?", he was like "oh yeah." I get the code (ECT circuit), call my mechanic & he says I can drive it home but I just bought this car. Idw take any chances. So I google and start calling shops in the area. One shop recommended Barbee Import Services since he only worked on Hondas. Now my phone is dying. I need to get gas, my dog and daughter are WAY OVER being in this car any longer. I call and let the man know my situation, the whole horrible situation. Lol He says "bring it on in." When I pull up, another gentleman starts going over the car automatically, computer hooked up, getting the VIN....within a few minutes they're wanting to pull it up to the bay. The owner graciously let me borrow a leash that had been left by another customer as well (as long as I gave it back) and I hooked up my phone to a charger in the office. So I start walking my dog around to go potty and before I know it, they're pulling the car back over to me and handing me the keys. "It was unplugged." The owner says. I was flabbergasted. "That's it? How much do I owe you?!" "Oh, nothing!" He replies. And he refused to allow me to give him any money. I was in tears. To go from some place that wanted to take advantage of me for whatever reason knowing how absolutely vulnerable I was with a child involved (not to mention, had the first shop I went to helped me the first go around, I would've been able to get my daughter from school at 2:30....something I told them as well) to this awesome small business that valued their integrity and customers care....it truly restored my faith in humanity. (I need to add, I get the first place is trying to run a business but sometimes situations arise where you can be a good human being instead of make money. I had money, just not for what they were asking for.) In any case, I fully intend to bring my cars back to Barbee Import Services, despite living 45 minutes away because I KNOW they will be serviced correctly and with my full trust. I CANNOT recommend Barbee Import Services enough!!! Thank you so much for helping me and bless y'all for being so awesome!!

To start, I always love giving my business to a military veteran, and Rob takes that to a whole…read moreother level. I started to do my own tune-up on my son's car, only to discover there was a serious oil leak. I realized this car needed professional help and thought I may even have to junk the car. Rob was able to repair the damage at a cost of a nice dinner. He will be getting all my future business.

Total ripoffs, we went to get an estimate on our granddaughters' car after she got an estimate from…read morea dealership when Robert looked at the estimate, he literally laughed and said he could do it for less than 1/2, our granddaughter was so excited, but when the girl mechanic called our granddaughter, she quoted $200 more than the dealership, it's not the first time, we would get a quote from Robert and when we went there the girl had doubled the price...total rip off, they broke our granddaughters heart!!!

I bring my car here for oil change. Its convenient to my job. I don't get the perks of a car…read moredealership like vacuum or car wash, but they get the job done.

DO NOT EVER take your vehicle here. I've made the mistake twice unfortunately, but will never…read moreagain. This business has provided me a quote over the phone, then after I dropped my car off called me back to say they miscalculated the estimate and that it will cost an additional $1,100 because they looked up the wrong parts. After going back and forth on the phone, they somehow came to a conclusion that it would only cost an extra $700. Pretty evident of price gouging. On the second occasion, they told me my only option to fix my car issues was to walnut blast the intake valves for $1400. I spoke with the mechanic on the phone and they claimed they had dealt with this same issue multiple times and were sure this was the only fix. I declined, and ended up finding a very obvious vacuum leak that cost me $8 to fix. It is very clear that this business is trying to take advantage of European vehicle service prices while providing inadequate work.

My A/C went out the other day with VERY LITTLE warning, and naturally it was one of the hottest…read moredays of the year thus far. Being new to the area, I decided to go with a recognized name (Firestone), but I was quickly disappointed after receiving a nearly $1300.00 estimate to replace the compressor. Seeing my frustration, my wife did a little research and Hill AC saved the day!! The repair quote was reasonable and did not break the bank, and the repair was completed the same day! Thanks Again, Frank and COMPANY!!!!

Brought my purple 2017 mustang to these guys and they were great. Affordable and quick. Very…read morestraight to the point guys. My AC wasn't working at all. Its been 2 weeks no issues and my AC blows artic cold. A blessing if you live in north carolina highly recommend these guys

We just moved here from TX, knowing I'd need a commuter car for work. And this was the first place…read moreI came and probably will be the only place I go! Criss the woman that sold me my new car, I'm telling you vibes were right off the bat. She was honest, transparent, funny, and truly made me feel like she had my back. Crystal from finance was phenomenal as well. Listened and even is helping me get some money back from a previous warranty. The GM Teudy (forgive my spelling) was courteous and felt like family! Overall definitely recommend. In and out in 2 hours.

Currently here for my first free service on my 25 Elantra Hybrid. Was told oil change and tire…read morerotation went great...only problem was they never actually rotated the tires! One of my tires had a red dot on it, as it was a new replacement after a flat. It was in the same position as when I drove in. Had an 11:00 am appointment and service took almost a full hour. Came out, signed their paperwork and saw the marked tire. Spoke with service manager Matt and he said they'd do it right away, sorry for my wait and that the tech (Colin Walsh) was an hourly employee and "would not be working there anymore starting Monday". I drove an hour to return to Flow, where I purchased the car in June, thinking perhaps loyalty would matter. I'm only 20 minutes from Modern Hyundai in Concord, so I'll be going there from now on, hoping they don't literally lie to the customer the way Flow did.

Very friendly, great service, fair price. Had provided service for Mazda 3, Toyota Highlander, and…read moreHonda Civic

I went in thinking I need front brakes. They checked and said brakes ok. They could have sold me a…read morebtake job and they didn't even charge for looking at them. That kind of honesty and service is hard to find. They have all my future business.

We purchased a classic car that was in good shape, but just needed some little tweaks to make it…read morerun amazing. Kevin and Kenny did a WONDERFUL job on our car! Not many garages work on 50+ year old cars, and considering that, the price was fair. I agree with other posters that they go above and beyond in their service. I won't be taking my classic to anyone else, and I try to sing their praises to anyone who will listen.

Brothers did an amazing job on my 50 Ford Coupe. Brakes, steering, Vintage Air, wiring, turn…read moresignals, all installed to maintain the stock look. This family does it all with two generations of knowledge and experience. Great work!

These guys are the best! It's nice to find a great mechanic it's even better to find one where they…read moreall treat you like family. Nobody will work on any of my cars but the Team at Two Fingers. Not only do they do a great job the cost is considerably less than I would have expected to pay. Do yourself a favor and give them a try, you won't be sorry you did.

Great customer service straight up front and forward. I highly recommend these guys for any…read moreautomotive needs