Great local business with exceptional service after the sale. Friendly, responsive, and they truly…read morestand behind their work and customers.

We tried calling for about 6 weeks to get someone to come look at our hot tub. They kept telling us…read morethey would have someone call us back. Finally we spoke to someone and she flat out told us that they dont work on our type of hot tub. So we looked back through our records and found a check stub written out to them (because we knew they had worked on it before) and we called them back. The same person told us that they don't have time to work on it because they don't sell our type of hot tub and they are booked up. Thanks for helping! Now that we are 6 weeks closer to winter and it's an outside hot tub!

Handrail. We purchased a handrail from Thatcher for the salt water hot tub. In less than 3 years…read morethe handrail broke because of rust. We were informed the warranty was no longer in effect. Hoping there might be some consideration for purchasing a new replacement - there was no offer and it was suggested we call the manfacture. The manfacture only interacts with dealers. Thatcher's response when asked about our options of purchasing another, better quality handrail - was "we don't have other options and don't sell many handrails". It was a frustating. We pruchased a handrail that fastened to the steps for $50 vs our Thatcher handrail that had a plate that slid under the tub for $300. Given our experience, the $50 is a better design for less $$$. Other Experiences. Our other experiences - purchase, install, maintenance have been good, no problems/concerns.

Thatcher installed a pool on my neighbor's lot and in the process encroached onto my property and…read moredestroyed my lawn adjacent to the neighbor. Thatcher didn't even contact me or request permission to encroach. Called them to tell them they were encroaching/trespassing and I was told I was supposed to be contacted before they started, and was told any encroachment damage would be repaired. What a way to do business! NOT!!!!!!!!

Needed to replace the circulation pump on my spa. It's an old model, and the manufacturer gave me…read moreLAP for maintenance. Tech came to inspect, he replaced the pump with one that was much too strong. The high flow rate made it impossible to maintain temperature - it would overshoot the setting, reaching 110 deg F. The bill was over $1300. I complained, and they gave me the name of another spa company. New company replaced the oversized pump - turns out that the pump that LAP installed was 6x more horsepower than what was needed.

I used leisure aquatics to close my pool and bought a bunch of products from them as well. When…read morethey sent a bill, I sent a check from my bank immediately, but the check came to my house. Once I realized the mistake, I reached out immediately and paid them. When I first called to ask about opening my pool this season, they told me they had a computer glitch and would get back to me with more information. When they didn't get back to me, I called again. It turns out that they were passive-aggressively avoiding me and upset that I had paid them late. They screwed me for my pool opening this season and now I am trying to scramble to find someone to open the pool. Definitely avoid them! Not reliable.

We visit from out of town every year and this place is always a must to attend at least once while…read morewe are in town. My daughter loves the water slides, rock climbing and zip line into the pool. I love there are plenty of things to go for kids of all ages. The con session stand is not too bad either. Reasonably priced.

I decided to go to this pool just last week & I bought snacks from the concession stand but the…read moreemployees were rude. I ordered an icee & a hot dog but when i was ordering one of the employees threw my stuff at me and laughed about it with her other coworkers. Not even that but when i was ordering the employees were talking about how dirty their concession stand was? Do you seriously have to say that in front of customers? disgusting. instead of chit chatting get to cleaning.

I'm a very new diver and I've been working on my dives so I can compete. This place is great for…read morethat! They have 3 diving boards, two one-meter and one three-meter. I had practice when it was 50ish degrees out and the pool was almost warm! They have a little small slide for children. It's a very affordable place and has good deals if you were to go more often. Another bonus is they have a set time for people who want to do laps without children in the way. The facility is kept clean and is an overall enjoyable place to swim. Although I prefer indoor pools, this one is a great alternative when the option is not available! I would recommend this place to anyone of all ages!

Husband and I bought appliances from this store a month or so ago, refrigerator and washer,dryer…read more Very helpful salesman. Set up delivery for today...Wawa refrigerator door smashed in and washer also damaged. Really? Is there anybody who takes pride in their jobs anymore? So now what Home Depot ? Very disappointed

I have been going this Home Depot location since 2018. I have never had one negative experience…read more Since I hate shopping in general, I do my shopping through the website and then schedule for curbside pick up at the store. In the spring and summer, I love perusing through the home garden. i will continue to shop here for my home needs.