Jordan J did an excellent job repairing our garage door. He was very knowledgeable and awesome…read morecustomer service. The value for the repair was well worth the money and he actually fixed our 3rd garage door opener which wasn't why we originally called. We will definitely recommend him and your company. Oh and we can't forget the phone call we received the next day from a lady at the office to ask how the visit went. Great job!!!

Highly recommend this company! Customer service and workmanship is second to none! Great pricing,…read moreon time, and service was on point! Thank you Jordan! We appreciate you guys! -Chad C

didn't finish the job. wouldn't return calls or email!…read moreSeemed like a nice guy, I paid him during the repairs.

Best Rate Garage is a great garage door company to work with. Robert is extremely responsive and…read moreflexible with his schedule (even works on Sundays!) My garage door started squealing and making noises, so I wasn't sure if it was going to fail. Robert came by and did some general maintenance work and got the garage door running smoothly (and more quietly) in quick order. I appreciated Robert going through the process with me - real time - and he actually gave me some pointers on how to do simple maintenance on my own next time. Robert is friendly and is a garage door aficionado. I will certainly contact Best Rate Garage for future garage door work.

The spring on our garage door broke at night. They responded swiftly and had someone out the…read morefollowing day. It was free for them to come and check it out, and then they gave an estimate of what it would cost to fix our issue. They fixed it quickly and even addressed an issue we had with our garage that was unrelated to our original need for them. They replaced our broken spring and we asked for 2 springs this time. They have a great warranty and everything was done with care, pride, and precision. Will definitely use them again.

I would've given more stars but there are definitely some discrepancies in Annamaria's response…read morefrom what actually occured. First, the timeline. I received a call from veteran garage door WHILE installation was still going on saying installation was complete and they wanted payment. At that time I was sitting inside the house and could hear all kinds of banging, drills, etc. I could not go inside the single car garage because it was full of ladders, tools, garage door components, etc., and I did not want to disturb the installer or get in his way. He also had his trailer backed up to the garage, so I couldn't get in from the outside either. As soon as he left I went inside the garage and immediately called veteran garage door to tell them the wiring was not done right. Up to this point, and even as I was on the phone describing the issue I thought veteran garage door was a reputable company that would never allow such low standards, but I was wrong. The woman on the phone asked, "Does the door go up and down?" I said yes. Her response was, "Well then sounds like it was a successful installation so I'll take your payment now." WHAT?!?! Judge for yourself from the photos. Does this look like it would be up to anyone's standards? They couldn't even be bothered to run the wire through conduit or even use little wire clamps instead wrapping the wires around screws. By the way some were coming unwrapped the next day so the wires literally would've just been dangling. Another thing to note here is their communication. Never through the whole process did anyone from veteran garage door explain verbally or show in pictures or writing what their "standard" wiring installation looked like. If they had shown me anything like these photos I would never have hired them. Also, the electrician I hired found no reason why they ran the wiring all over the place instead of through the easily accessible attic space like he did. I waited the 6 weeks from paying the deposit they said it would take to get the door in stock and then had to call them to find out what was going on. At that point I was told they had only ordered the door 4 weeks ago so it may be longer! They took a moment to double check, and found my door was there ready to go, just waiting. If I hadn't called, I wonder if they ever would have contacted me or if my job would've been overlooked? I also wonder how long it had been sitting there ready and it could've been installed sooner had they been on top of things? That brings me to my last point and another major discrepancy from Annamaria's statement. There was no "agreed upon" timeline, there were only demands for payment within their unreasonable timeline or else! I explicitly repeated several times that they were not permitted to charge my card without my consent and approval for the amount. I never said I wouldn't pay, I just said I needed time to get repairs made before closing out the account. They gave me 3 days to get repairs done when they expect me to wait for weeks even months for them to get their stuff done? I wasn't expecting to need some one to fix their bad job. So I had to scramble, and was nothing short of lucky that one of the 4 electrician's I called had a cancellation and was able to come by. I ended up being only 15 minutes late from their do or die Friday by 4pm deadline. Yet, did they call for an update? No. Did they ask before charging my card? No. Yes, Annamaria refunded me $400 to cover the electrician at $250 and the rest to use toward sheetrock and painting. Honestly, $150 is barely enough to cover paint and materials, but I was tired of fighting them over it. I was planning on writing a really nice review about her help then I saw her response to my original review. Thought some truth was warranted so future customers know what they are getting in to.

They installed an automatic garage door opener on my existing shop door about a year ago. I have…read morebeen extremely happy with my decision, it has very quiet operation and works everytime, in the cold weather it may go and down over a dozen times in a day. I am very happy with the quality and price of my investment, and it can be removed simply if I decide to move locations

Prompt and awesome service!! Used to install new 16x8 door. Quality product, professional and very…read morepersonable. Goes above and beyond to make sure you are satisfied. Highly recommend!!

Thank you for fixing my door! The Door Doctor has the experience to get my garage door roller put…read moreback on my door. He also helped with the wire when I didn't even know it was too loose. I wish I had called him when my springs broke years ago. He explained how I didn't need to buy two springs when another repairmen told me I needed it. He was there for me quickly and explained everything he did plainly. I would recommend him to anyone!

Awesome job!! Even checked to make sure everything else (other than the parts he fixed) were…read moreworking correctly before he left. Would definitely recommend and will be calling him and only him in the future!

Jordan was amazing, I will recommend Veteran Garage Doors to family and friend, showed up on time…read moreand did exactly what they were supposed to do. Thank you

Hands down some of the best service I've experienced. I called and got an appointment quickly…read more Brandon was professional, and very thorough. He explained everything clearly and got my garage working perfectly. Highly recommend him and this company!

Michael came today, on a weekend! Omg what a wonderful person. He did the fix and maintenance all…read morein the same day. He was very reasonable in price and so knowledgeable. He also gave me tips to preserve my current garage! Everyone should use this company!! God bless you and thank you Micheal!!!!

Great prompt service, our sensor was not getting power, he was able to fix our garage wiring quicklyread more

My first choice for garage door repair and install in Mansfield. They work much of Tarrant County.read more

From the owner: Our unwavering commitment to quality, customization, expert installation, outstanding customer…read moreservice, competitive pricing, wide selection, innovative technology, sustainability, community engagement, and reputation. When you choose us, you're not just getting a garage door – you're getting a superior experience that exceeds your expectations.